Software Management; Backup And Restore Guidelines - Polycom RealPresence 800s Administrator's Manual

RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator's Guide

Software Management

The Software Management menu is used to backup and restore the Collaboration Server's configuration
files and to download MCU software.

Backup and Restore Guidelines

● System Backup can only be performed by an administrator.
● The System Backup procedure creates a single backup file that can be viewed or modified only by
developers.
● A System Backup file from one system can be restored on another system.
This applies only to one RealPresence Collaboration Server 800s/Virtual Edition system to another.
Do not use a backup file from the RealPresence Collaboration Server 800s/Virtual Edition on any
other model.
● To ensure file system consistency, do not perform any configuration changes as the system does not
suspended them during the backup procedure.
● The following parameters, settings and files are backed up:
 MCMS configuration files (/mcms/Cfg):
 Network and service configurations,
 Rooms,
 Profiles
 Reservations
 System Flags
 Resource Allocation
 IVR messages, music
 Collaboration Server Web Client user setting - fonts, windows
 Collaboration Server Web Client global settings – notes, address book, language
 Private keys and certificates (TLS)
 Conference participant settings
 Operation DB (administrator list)
 SNMP settings
 Time configuration
● CDR files are not included in the backup process and should be backed up manually by saving the
CDR files to a destination device.
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