Polycom RealPresence 800s Administrator's Manual page 452

Collaboration server virtual edition administrator’s guide

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Table of Contents

RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator's Guide

New Conference IVR Service Properties - DTMF Codes

Secure Conference

Unsecured Conference

Request individual assistance

Note: This option is not available for SVC participants.

Request assistance for conference

Note: This option is not available for SVC participants.

Request to Speak

27 To modify the DTMF code or permission:

a In the DTMF Code column, in the appropriate entry enter the new code.

b In the Permission column, select from the list who can use this feature (Everyone or just the

Chairperson).

By default, the Secure, Unsecure Conference and Show Number of Participants options are enabled

in the Conference IVR Service. These options can be disabled by removing their codes from the

Conference IVR Service.

To disable the Text Indication option in the DTMF Code column, clear the DTMF code (*88) of

Show Number of Participants from the table.

To disable the Secure Conference options, in the DTMF Code column, clear the DTMF codes of

both Secured Conference (*71) and Unsecured Conference (#71) from the table.

28 Click the Operator Assistance tab.

The Operator Assistance dialog box opens.

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Troubleshooting