Conference Control Using Dtmf Codes - Polycom RealPresence Collaboration Server RMX1800 Installation & Quick Start Manual

RealPresence® Collaboration Server 1800
Initial System Configuration
This section describes the definition of H.323 Network Service, setting the RMX time,
modifying the default Administrator user and setting basic system flags. For detailed
description of H.323, SIP and ISDN Network Service definitions, see the RealPresence
Collaboration Server (RMX) 1500/1800/2000/4000 Getting Started Guide, "First Time
Installation and Configuration".
IPv4 is the default protocol for setting the IP Network Service in the Fast Configuration
Wizard.
>> In the Fast Configuration Wizard, select Next to move from one window to another.
1 Configure signaling and media network IP address.
2 Configure the router for signaling and media network.
3 Configure DNS settings.
In the Network Type tab, IP Network Type field, select H.323 and click Next.
4
5
2
Change the default service name
6
if required.
7 Click the Save & Continue button. In the IP Network Service creation confirmation
Signalling host IP address is the
window, click OK.
same as the media IP address.
Enter the media network IP
address
Enter the subnet mask for the
signaling and media network.
Enter the router address of the
signaling and media network.
Enter the name of the MCU on
the network service.
Enter the name of the MCU on
8
the network.
Select whether to enable DNS
service.
Optional. Define the DNS server
properties:
• Registration mode
•
The name of the MCU
domain
9
• The static IP address of the
primary DNS server
Select Specify to configure the
gatekeeper parameters.
Enter gatekeeper's host name
or IP address.
Enter the string with which the
MCU registers itself with the
gatekeeper.
10
Enter the alias that identifies
the RMX's Signaling Host within
11 Click Save & Close.
the network. Up to five aliases
12 In the Success Message box confirming successful configuration, click OK.
can be defined for each RMX.
13 In the Reset Confirmation dialog box, click Yes.
14 In the Please wait for system reset message box, click OK.
Select this check box only if the
System restart may take up to 10 minutes.
authentication is enabled on the
15 Refresh the browser periodically until the Login screen is displayed and Login.
gatekeeper, to enable the
In the Main Screen an MCU State indicator displays the time remaining until the
Collaboration Server to register
with the gatekeeper. Otherwise, system start-up is complete.
skip this tab.
When the default system User is replaced and the system Time is set and if there are
no System Errors, the green STATUS LED on the system's front panel turns ON.
Enter the user name and
password the Collaboration
Connecting to a Conference Directly or via Entry
Server will use to authenticate
itself with the gatekeeper. The
name and password must be
defined in the gatekeeper.
The RMX is shipped with pre-configured default conferencing entities that can be used
to dial in and start conferences. Default (Transit) Entry Queue ID: 1000, default Meeting
Room IDs: 1001, 1002, 1003, and 1004.
Option 1: Using the arrows, set
H.323 Participants
the GMT Time on the RMX.
Dial: [MCU Prefix in Gatekeeper][Conference or Entry Queue ID/Name]
Using the arrows, set the time
For example, if the MCU prefix in the gatekeeper is 925, enter 925 or 9251000 to connect
zone difference between
Greenwich and the RMX's to the EQ or 9251001/2/3/4 to connect directly to the conference. When connected to
physical location.
the EQ, enter the destination Meeting Room ID (i.e. 1001, 1002, 1003 or 1004).
Alternatively, use the EQ or conference name. For example, if the conference name is
Option 2: Click to automatically
update the RMX's GMT Date,
Maple_Room, the participant can dial: 925Maple_Room.
Time and Offset to match that of
SIP Participants
the workstation.
Option 3: Select this check box
Dial: conference_routing _name@domain_name. Conference routing name must be
to synchronize RMX time with up
registered with the SIP server. For example, enter 1001@polycom.com if conference
to three external NTP servers
routing name is 1001 and the domain name is polycom.com.
and enter their IP addresses.

Conference Control Using DTMF Codes

Enter the new user name of the
new administrator user.
Enter the password for the new
Operation
administrator user.
Mute My Line
Enter the new password again
to confirm the new password.
Unmute My Line
Play Help Menu
Optional. Modify the default
settings of the system flags
Change To Chairperson
that define the general
system behavior such as the
Request private assistance
number of digits in the
conference ID assigned by Request assistance for conference
the MCU.
These flags can be modified
later, if required, by clicking
Setup menu > System
Configuration.
Queue
DTMF String
*6
#6
*83
*78
*0
00
3725-69958-003/B