Polycom RealPresence 800s Administrator's Manual page 655

RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator's Guide
Active Alarms
Alarm Code
Central signaling component failure
Central Signaling indicating Faulty
status
Central Signaling indicating Recovery
status
Central Signaling startup failure
Conference Encryption Error
Configuration of external database did
not complete.
CPU IPMC software was not updated.
CPU slot ID not identified
D channel cannot be established
DEBUG mode enabled
DEBUG mode flags in use
DMA not supported by IDE device
DNS configuration error
DNS not configured in IP Network
Service
Polycom®, Inc.
Alarm Description
Possible explanations:
• Central signaling component failure; unit type:
[NonComponent\CSMngnt\CSH323\CSSIP]
• Central signaling component failure; unit type: (invalid:
[NonComponent\CSMngnt\CSH323\CSSIP])
• Central signaling component failure - Invalid failure type. Unit id: [id],
Type: [NonComponent\CSMngnt\CSH323\CSSIP], Status:
[Ok\Failed\Recovered]
• Central signaling component failure - Invalid failure type
Central signaling failure detected in IP Network Service.
Central Signaling component is down.
Check the configuration of the external DB.
Turn off the MCU and then turn it on.
The CPU slot ID required for Ethernet Settings was not provided by the
Shelf Management.
Possible explanations:
• System is running in DEBUG mode.
• System DEBUG mode initiated.
In this mode, additional prints are added and Startup and Recovery
Conditions are different then Non Debug Mode.
Change the DEBUG_MODE flag value to NO and reset the Collaboration
Server.
The system is using the DEBUG CFG flags.
Possible explanations:
• DMA (direct memory access) not supported by IDE device:
Incompatible flash card / hard disk being used.
• Flash card / hard drive are not properly connected to the board / one
of the IDE channels is disconnected.
• DMA was manually disabled for testing.
Check the DNS configuration.
Configure the DNS in the IP Network Services.
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