Defining A New Entry Queue - Polycom RealPresence 800s Administrator's Manual

Collaboration server virtual edition administrator’s guide
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RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator's Guide
Default Entry Queue Properties
Parameter
Display Name
Routing Name
ID
Profile name
Entry Queue Service
Ad Hoc

Defining a New Entry Queue

In the RealPresence CloudAxis Solution, virtual Entry Queues and ad-hoc conferences are defined
in the RealPresence DMA system component and should not be defined directly in the
RealPresence Collaboration Server 800s/Virtual Edition component.
You can modify the properties of the default Entry Queue and define additional Entry Queues to suit different
conferencing requirements.
To define a new Entry Queue:
1 In the RMX Management pane, In the Rarely Used menu, click Entry Queues.
Polycom®, Inc.
Value
DefaultEQ
The user can change the name if required.
DefaultEQ
The default Routing Name cannot be changed.
1000
Factory_Mixd_CP_SVC_Video_Profile. Profile Bit Rate is set to 1920Kbps.
Entry Queue IVR Service. This is default Entry Queue IVR Service shipped with the
system and includes default voice messages and prompts in English.
Enabled
241

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