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3D Systems FIGURE 4 MODULAR User Manual page 174

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ERROR TEXT ON
PRINTER DISPLAY
34-92-1
Pump motor stalled
91
Please check MDM and
make sure nothing
is blocking the pump
motor.
34-92-1
Error - Z Axis The Z
93
Axis motor has stalled.
Please contact Support.
14
Low Material in
Tray Please replace
cartridge to continue.
34-93-1
Air Pressure Low
03
Cannot mark as ready,
please check air input.
16
Empty cartridge Please
replace [material
name] cartridge.
3D Systems, Inc.
ERROR TEXT ON
CONTROLLER
n/a
Z-Axis Error on [printer
name] The Z-Axis motor
on [printer name] has
stalled. Please contact 3D
Systems Support.
Resin tray level at
minimum on [printer
name] Please replace
resin cartridge to continue
printing.
Low air pressure detected
on [printer name] Please
check air source and
inputs. Contact 3D
Systems service if problem
persists.
Empty Cartridge on
[printer name] The
material cartridge on
[printer name] is empty.
Please insert new material
cartridge to print next job.
Buttons: Dismiss, Print
Anyway
170
STACK LIGHT
HOW TO CLEAR
STATE
Flashing red
1. Open lower printer door and remove
MDM front cover. Visually inspect
the MDM Material Pump to ensure
everything looks normal.
2. Did you recently replace the material
cartridge? If so, did you premix the
material for the appropriate time before
installing it in the machine? Failure to
do this could cause a denser material
mixture to go through the tubing,
which could cause the material pump
to stall. Perform a Material Changeover
procedure and discard the old MCO
kit. Use nitrile gloves to remove the
material cartridge, cap the cartridge on
both ends, and
the full mixing time prescribed in this
manual. Reinsert the cartridge into the
printer, mark the printer as ready, and
observe the material pumping to ensure
normal operation.
3. If items 1 and 2 do not fix the issue,
contact 3D Systems Service.
Flashes red
Do not attempt to service the Z-axis
(elevator). Contact 3D Systems Service.
Flashing red
Insert a new material cartridge of the same
material type.
Flashing red
If currently printing, you may allow the
print to finish; but know that low air
pressure can untension the resin tray and
lead to failed builds.
1. Check your shop air system to ensure
there are no leaks. 3D Systems does
not service shop air systems. It is the
responsibility of the customer to service
shop air.
2. If your shop air is functioning normally
and the problem persists, contact 3D
Systems Service.
Flashing yellow This error occurs when the cartridge is
empty, and there is enough material in the
resin tray to potentially perform another
build. Insert a new cartridge of the same
material or perform a material changeover.
Tap Print Anyway to do so.
mix the cartridge
for
p/n 42-D116, Rev. K

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