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User Guide
Release Date: 9/18/2023
Original Instructions

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Summary of Contents for 3D Systems FIGURE 4 MODULAR

  • Page 1 User Guide Release Date: 9/18/2023 Original Instructions...
  • Page 2: Table Of Contents

    3.3.2 Lower Build Chamber ................................29 3.3.3 Top of Printer ..................................35 3.3.4 Leveling Feet ..................................35 FIGURE 4 MODULAR SPECIFICATIONS AND REQUIREMENTS ........... 37 4.1 Properties Figure 4 TOUGH CLEAR ............................37 4.2 Properties Figure 4 TOUGH GRY 10 ............................38 4.3 Properties Figure 4 TOUGH GRY 15 ............................
  • Page 3 4.18 Properties Figure 4 Tough 65C Black ............................53 4.19 Properties Figure 4 TOUGH-BLK 20 ............................53 FIGURE 4 MODULAR SYSTEM REQUIREMENTS AND SETUP ............55 5.1 Power on Modular System ................................. 55 5.2 Installing-Setting Up 3D Sprint Software ..........................55 5.2.1 Find Modular System on Network ...........................
  • Page 4 8.1 Printed Part Quality ...................................156 8.2 Hardware Issues ..................................160 8.3 Network Issues ..................................165 8.4 Firmware Issues ..................................167 PRINTER MESSAGE GLOSSARY ....................168 SERVICE AND SUPPORT ........................180 EC DECLARATION OF CONFORMITY ................... 181 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 5 Printer, he or she places a print platform onto the unit's elevator arms. The platform lowers into the resin tray until it is just above the bottom of the resin tray. Using a proprietary printing system that 3D Systems has developed, a radiation pattern is cast onto the underside of the resin tray and through to the material.
  • Page 6 Changes or modifications to this equipment not approved by 3D Systems can void the authority of the user to operate this equipment. Notice Regarding GNU General Public License Software This product includes the following software that is covered by GNU General Public License. 3D Systems notifies you that,...
  • Page 7 READ THROUGH THE ENTIRE MANUAL FIRST. There are two levels of users of the Figure 4 Modular, based on the amount and type of training the user has received. The two levels of users (operators and certified service personnel), are described below.
  • Page 8: Safety Switches

    Alarms and Warnings • If you hear an alarm, or if you see an error, alarm, or warning message on either the Figure 4 Modular Controller or Printer display: clear the alarm, error, or warning message before resuming operation. •...
  • Page 9 "ready". Resin-Tray Presence Sensor - Having the resin tray uninstalled before printing will trip this sensor; and the printer will not be able to be marked as "ready". 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 10: Material Handling And Safety

    It is recommended to wear approved goggles and protective clothing. Protective clothing includes, but is not limited to: closed-toed shoes, full-length pants, and splash-resistant lab coats or equivalents. 3D Systems recommends using 100% nitrile gloves; however, other chemical-resistant gloves will suffice. Do NOT use latex gloves, as they do not provide complete chemical protection.
  • Page 11 In-Service Life In-service life of the material is defined as the useful life of the material after having been pumped into the Figure 4 Modular machine's resin tray. The in-service life of material greatly varies depending on material type, usage and environmental conditions.
  • Page 12: Environmental Safety

    The Printer room should have a minimum cooling capacity of 1.4 KW. We recommend an HVAC system that changes the air six times per hour. To avoid adversely affecting part quality, do not expose the Figure 4 Modular system to direct air flow from the air conditioning system.
  • Page 13: Electrical Safety

    The Figure 4 Modular was designed to minimize operator exposure to electrical hazards during normal operations. Do not remove any panels or other parts of the Figure 4 Modular casing. All exposed electrical circuits are contained within limited- access cabinets. This is to separate the operator from service and maintenance areas. Only 3D Systems Service Personnel should access the electrical panels.
  • Page 14: First Aid And Protective Equipment

    Should material come in contact with skin, wash thoroughly with soap and COLD water and immediately remove contaminated clothing and shoes. If skin is irritated, get medical attention. Dry-clean contaminated clothing. Discard contaminated shoes and leather products. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 15: Safety Notice

    2.9 Label Installation Diagram The Figure 4 Modular has many warning labels throughout. This section details what those warning labels are, how many of each warning label is on each system module, and the locations of each type of label. It is important to use the machine with extreme caution to avoid situations that may be hazardous.
  • Page 16 Possible electrical hazard on or behind panel with sticker 1 per Personal Injury Warning Printer Failure to avoid the pneumatic tension arms may result in personal injury. Avoid the tension arm areas at all times. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 17 2 per No Step Warning Controller. Do not step, stand or ride on unit. May cause injury. 1 per CRT Warning Controller. A CPU should be mounted to cart before monitor is mounted. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 18 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 19 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 20 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 21: Controller

    The Figure 4 Modular is a fully modular printer, meaning that additional Auxiliary Print Units may be added to the system as your need for production throughput heightens. You may have up to 23 Auxiliary Print Units for each Base Unit you own. The Base Unit, the smallest orderable configuration of the Figure 4 Modular system, includes one Controller and one Printer.
  • Page 22 Ethernet during operation. Tray- Use the tray to place the keyboard. USB Hub - There are four USB ports here, to allow for USB drives and other devices to interface with the machine. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 23 This port cannot be used as internet input. Ethernet Port A - Use this port for Dedicated Printer LAN Network Setup. This port cannot be used to connect to a dedicated printer LAN. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 24: Printer

    Left Side View Power Button 1 USB-C port. 2 USB ports. Headphones port 3.3 Printer Houses a print engine, material-delivery module (MDM), pneumatics system, and exhaust system. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 25 UV light into the build chamber. Lower Build Chamber - Contains the lower parts of the print engine, as well as the Material Delivery Module (MDM) and pneumatics system. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 26 Electronics Cabinet - This compartment houses the electronics terminals. Only 3D Systems Service should access this cabinet. Compressed Air Inlet - The Printer hooks up to your compressed air system via this inlet.
  • Page 27 Back of LED Light Stack Mini-USB Port - Allows for micro-USB-to-USB 2.0/1.1 connection for light-stack programming. Only 3D Systems Certified Service Personnel should access this USB port. Charge/data-transfer USB Male-USB (MicroB) male not included with printer. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 28: Upper Build Chamber

    Chassis - The print engine sits on the chassis, which separates the upper and lower build chambers. 3.3.1.1 Upper Print Engine Each Printer you ordered has one print engine. This section provides an overview of a print engine's upper components. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 29 Figure 4 Material Cartridges . The Figure 4 Modular system comes with one resin tray per Printer purchased. If the resin tray is sufficiently cleaned in between builds, it is possible to use a different material in the same resin tray. However, not every material can share the same tray, even if the resin tray is cleaned.
  • Page 30 The resin-tray garage can be used to store a resin tray with material outside the machine, keeping UV light and contaminants out. The lid can also be used to cover the resin tray while in the machine. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 31 QR-code scanner. Material Drainage Holes - Prevent material from settling on the top of the print platform Print platform properly seated in machine 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 32 Thumb Screws - Secure the Carbon-Filter Bracket to the frame of the Printer Carbon-Filter Bracket - Holds the Carbon Filter in place inside the Printer Carbon Filter - Scrubs material fumes before exiting the process chamber during printing 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 33: Lower Build Chamber

    Catch-Tray - Protects the print engine from print material spills. Please note that you will receive a new catch tray with each resin tray ordered. Catch tray, installed 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 34 WARNING: THE SYSTEM OPERATOR IS NOT AUTHORIZED TO MODIFY THE MDM CONFIGURATION, UNLESS SPECIFICALLY AUTHORIZED BY 3D SYSTEMS TO DO SO. ONLY A 3D SYSTEMS CERTIFIED SERVICE TECHNICIAN IS PERMITTED TO MAKE SUCH MODIFICATIONS. IF THE OPERATOR ATTEMPTS SUCH CHANGES, IT RISKS IRREPARABLE DAMAGE TO THE SYSTEM.
  • Page 35 When you open up the MCO Door to expose the Bottle Coupler, as in the Material Changeover procedure , you will also see a Material-Presence Sensor. This sensor detects if material is present in the Pump Delivery Tube. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 36 The MDM slides in and out of the Printer on tracks. It does not come detached from the machine in normal operation. Only 3D Systems Service may remove the MDM from its tracks. Please see the images below, which show the MDM fully closed and fully open. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 37 Cartridge Key - Interfaces with the Cartridge Guide in the MDM to help ensure that that cartridge is installed in the correct orientation Valve Cap - Protects the cartridge valve from external elements while in storage. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 38 As seen in the images above, the Modular material cartridges have features on the bottom that prevent them from standing up straight on their own in storage. The cartridge stand has a groove cut out to accommodate these features to allow the cartridge to stand up. → 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 39: Top Of Printer

    The Printer has four casters with leveling feet. CAUTION: Adjusting the leveling feet improperly can result in variable material height in the resin tray, which can cause a degradation in print quality due to variable material flow under the part. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 40 Printer installation. Adjustment Nut - Use this nut to adjust the Leveling Foot up and down. Leveling Foot - Adjustable foot on each of the bottom-four corners of the Printer 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 41: Properties Figure 4 Tough Clear

    FIGURE 4 MODULAR SPECIFICATIONS AND REQUIREMENTS Total Printer Footprint (xyz) 61.1 x 155.7 x 209.1 cm (26.0 x 61.3 x 82.3 in) Doors open 61.1 x 72.9 x 209.1 cm (26.0 x 28.7 x 82.3 in) Doors closed Total Controller Footprint (xyz) 56.5 x 156.3 x 153.8 cm (22.2 x 61.5 x 60.6 in)
  • Page 42: Properties Figure 4 Tough Gry 10

    ASTM D638 Elongation at Break (%) ASTM D638 (rigid)/D412(elastomer) Flex Strength (MPa) ASTM D790 75.3 Flex Modulus (MPa) ASTM D790 2069 Izod Notched Impact (J/m) ASTM D256 Izod unnotched impact (J/m) ASTM D4812 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 43: Properties Figure 4 Tough Gry 15

    ASTM D648 58.8 HDT @ 264 PSI (C) ASTM D648 51.4 CTE above Tg ((μm/m)/°C) ASTM E831 CTE below Tg ((μm/m)/°C) ASTM E831 Shore D Hardness ASTM D2240 81.6 Shore A Hardness ASTM D2240 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 44 CTE above Tg ((μm/m)/°C) ASTM E831 CTE below Tg ((μm/m)/°C) ASTM E831 Shore D Hardness ASTM D2240 Shore A Hardness ASTM D2240 24 Hour water absorption (%) ASTM D570 0.27 Tear Strength (kN/m) ASTM D624 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 45: Properties Figure 4 Elast-Blk 10

    4.6 Properties Figure 4 FLEX-BLK 10 METRIC SPECIAL METHOD VALUE CONSIDERATIONS FOR FLEX-BLK Color Black Description Polypropylene-like, flexible Speed (mm/hr) - 50 µm Print Mode/ Internal Method Up to 30 Standard Build Style 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 46: Special Considerations For Flex Blk 10

    Note: The printed-part mechanical properties will return to standard when parts dry completely (back into the 10-65% RH range) and are at standard room temperature. In the case of the effects of exposure to high humidity, return to standard properties could take a day or two. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 47: Properties Figure 4 Flex-Blk 20

    Tensile Strength Ultimate (MPa) ASTM D638 (rigid)/D412(elastomer/ rubber) Tensile Strength @ Yield (MPa) ASTM D638 Tensile Modulus (MPa) ASTM D638 (rigid)/D412 (elastomer) Elongation at Yield (%) ASTM D638 Elongation at Break (%) ASTM D638 (rigid)/D412(elastomer) 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 48: Properties Figure 4 Hi Temp 300-Amb

    ASTM D790 Flex Modulus (MPa) ASTM D790 4260 Izod Notched Impact (J/m) ASTM D256 Izod unnotched impact (J/m) ASTM D4812 Tg (DMA, E") ASTM E1640 (E"at 1°C/min) HDT @ 66PSI (C) ASTM D648 >300 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 49: Properties Figure 4 High Temp 150C Fr Black

    HDT @ 264 PSI (C) ASTM D648 CTE above Tg ((μm/m)/°C) ASTM E831 CTE below Tg ((μm/m)/°C) ASTM E831 Shore D Hardness ASTM D2240 Shore A Hardness ASTM D2240 24 Hour water absorption (%) ASTM D570 0.26 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 50: Properties Figure 4 Med-Amb 10

    CTE above Tg ((μm/m)/°C) ASTM E831 CTE below Tg ((μm/m)/°C) ASTM E831 Shore D Hardness ASTM D2240 83.5 Shore A Hardness ASTM D2240 24 Hour water absorption (%) ASTM D570 0.26 Tear Strength (kN/m) ASTM D624 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 51: Properties Figure 4 Med-Wht 10

    Shore A Hardness ASTM D2240 24 Hour water absorption (%) ASTM D570 0.25 Tear Strength (kN/m) ASTM D624 4.12 Properties Figure 4 PRO-BLK 10 Figure 4 PRO-BLK 10 METRIC METHOD VALUE Color Black 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 52: Properties Figure 4 Rigid Gray

    The balance of thermal and mechanical properties, combined with excellent print quality and long-term Indoor and outdoor stability for prototyping and production. Speed (mm/hr) - 50 µm Print Mode/ Internal Method Up to 48 Standard Build Style 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 53: Properties Figure 4 Rigid White

    Up to 47 Standard Build Style Viscosity (cps @ 25C) Brookfield viscometer Liquid Density (g/cm3) Kruss K11 Force Tensiometer 1.09 Solid Density (g/cm3) ASTM D792 1.16 Tensile Strength Ultimate (MPa) ASTM D638 (rigid)/D412(elastomer/ rubber) 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 54: Properties Figure 4 Rubber-65A Blk

    Tensile Strength @ Yield (MPa) ASTM D638 Tensile Modulus (MPa) ASTM D638 (rigid)/D412 (elastomer) Elongation at Yield (%) ASTM D638 Elongation at Break (%) ASTM D638 (rigid)/D412(elastomer) Flex Strength (MPa) ASTM D790 Flex Modulus (MPa) ASTM D790 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 55: Properties Figure 4 Rubber-Blk 10

    Izod unnotched impact (J/m) ASTM D4812 Did not break Tg (DMA, E") ASTM E1640 (E"at 1°C/min) HDT @ 66PSI (C) ASTM D648 HDT @ 264 PSI (C) ASTM D648 CTE above Tg ((μm/m)/°C) ASTM E831 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 56: Properties Figure 4 Tough 60C White

    CTE above Tg ((μm/m)/°C) ASTM E831 CTE below Tg ((μm/m)/°C) ASTM E831 Shore D Hardness ASTM D2240 Shore A Hardness ASTM D2240 24 Hour water absorption (%) ASTM D570 0.61 Tear Strength (kN/m) ASTM D624 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 57: Properties Figure 4 Tough 65C Black

    Shore A Hardness ASTM D2240 24 Hour water absorption (%) ASTM D570 0.62 Tear Strength (kN/m) ASTM D624 4.19 Properties Figure 4 TOUGH-BLK 20 Figure 4 TOUGH-BLK 20 METRIC METHOD VALUE Color Black 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 58 CTE above Tg ((μm/m)/°C) ASTM E831 CTE below Tg ((μm/m)/°C) ASTM E831 Shore D Hardness ASTM D2240 78.6 Shore A Hardness ASTM D2240 24 Hour water absorption (%) ASTM D570 0.31 Tear Strength (kN/m) ASTM D624 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 59: Power On Modular System

    5.1 Power on Modular System Your 3D Systems certified installer should have powered on your system for you. However, if the system or any of its components have unexpectedly shut down, or if you have shut them down, this section describes how to start up the system's components.
  • Page 60: Find Modular System On Network

    Find by printer IP field (3) and press Enter. The Controller's IP address can be found by going to the Settings tab on the touch screen. 4. Click the Figure 4 Modular icon (4) that comes up. Click Next (5). Note: You must make the Controller's IP address an exception on your network's firewall.
  • Page 61: Considerations For Figure 4 Printing

    1. Figure 4 Modular Best Practices Guide - Provides a Quick-Reference table and in-depth 3D Sprint walkthroughs. 2. Figure 4 Modular Training Videos - Provide video instructions for 3D Sprint usage, and for some of the most-common procedures for the Printer.
  • Page 62: Sprint Additional Documentation

    5.4 3D Sprint Additional Documentation Please click the icon in 3D Sprint for information on: • Adding the Figure 4 Modular Controller • Adding a virtual printer • Removing a printer • Choosing a printer for a print job •...
  • Page 63 Figure 4 UV Curing Unit 350 or NextDent LC-3DPrint Box - You must use one of these post-curing units, depending on your needs. They are sold separately from the Modular Printer. Please see the Facility Requirements Guide for information on choosing a post-curing unit. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 64: Optional Accessories

    Material Cartridges - The Figure 4 Modular uses various Figure 4 materials, which come in 2.5kg cartridges. Please see the section Material Cartridges for an overview. Please see the section Figure 4 Material Cartridges for a complete list of currently supported materials.
  • Page 65: Connect

    MCO kit on-hand. Please see the section Material Changeover for more information. 5.7 3D Connect This printer is 3D Connect capable. For more information on 3D Connect architecture, security and requirements, please see the following link: https://www.3dsystems.com/software/3d-connect 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 66: Controller User Interface

    6.1 Controller User Interface The Figure 4 Modular has a 53 cm (21 in.) touchscreen, along with a keyboard/touchpad, to control the functions of the system. Please use the following guidelines when using the touchscreen: 1.
  • Page 67: Status Screen

    Controller. If you leave this screen, you can return by simply tapping the Status Tab near the top of the screen. The image below shows the Status screen in Medium view. Please the section Adjust GUI Appearance for information on adjusting the size of items on the screen. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 68 Tap a Printer's card to expand the parameters and information available to you. There are six card sections, as seen in the image below. If a card section is not expanded, simply tap the collapsed section to view it. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 69 Printer Info Card for more information. Resin Tray Card - This card shows the status of the resin tray currently in the Printer. Please see the section Resin Tray Card for more information. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 70 Pump Status - The status can be: Idle, Moving CW, Stalled, and Unknown. Tube Material Presence - Indicates whether or not there is material in the MDM tubing just below the cartridge. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 71 Time Left - This is the time remaining in the print Current Layer - This shows which layer of the sliced file the Printer is currently building. Author - The name of the PC used to prepare the build file in 3D Sprint 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 72 If it is disabled, it will not get assigned jobs from the print queue. This toggle switch is disabled during printing. Please see the section Print Job Overview for more information. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 73 Please see the section Running a Resin Tray Cleaning After a Failed Build for more information. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 74 Indicates a printer error that will prevent it from printing and requires immediate attention Indicates a warning of a printer condition that will prevent it from printing, but does not need immediate attention 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 75 Invalid - The Cartridge Chip is either not authenticated or not supported on the printer. Contact 3D Systems Service. Corrupt Data - The Cartridge Chip is not in the proper format. Contact 3D Systems Service.
  • Page 76 Printers with the selected status-filter parameter. The number in parentheses indicates how many printers share that same status. Printer Modules - Shows a list of Printers connected to your Figure 4 Modular system. Please see the section Printer Icons for the meanings of the different icons that might appear next to a unit's name.
  • Page 77: Queue Screen

    6.1.2 Queue Screen Tap the Queue tab at the top of the screen to view the print queue. Below is an overview of the Queue tab's features: 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 78 Completed Print Jobs - Jobs in this section have completed by either finishing the build or by the job aborting/failing. Please see the section Completed Print Jobs for more information. Page Controls - Use these buttons to quickly jump to a different page of print jobs. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 79 Submitted - The date and time the job was submitted to the Controller Completion - The date and time the job is estimated to complete Left - The estimated time left in the print job 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 80 Completed Print Jobs - Tap this button to expand/collapse the Completed Print Jobs list. Module - The Printer where the job was printed. Material - The material that was used to build this job 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 81: Settings Screen

    Please see the section FW/SW Version for more information. Diagnostics/Logs - Allows you to export diagnostics logs to aid 3D Systems in troubleshooting your Modular system. Please see the section Diagnostics Logs for more information. 3D Systems, Inc.
  • Page 82 Edit - Tap this button to expand the card and view/ change more-detailed network settings. The following network settings are only for the Controller, and not for individual Printers. Access these settings by tapping the Edit button on the card above. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 83 Renew DHCP Lease - Tap the button to manually renew the IP address of this Ethernet port. Proxy - Turns proxy server connection on/off and allows proxy server settings to be changed 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 84 Update Message - This message appears when the Controller detects the availability of new firmware. Update Manager - Tap this button to begin the firmware update manager. This will also check if there are any updates available. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 85: Adjustments

    The Controller touch screen is able to be tilted up, down, and side-to-side. Its height can be adjusted up and down as well. Keyboard • The keyboard tray height can be adjusted up and down. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 86: Printer User Interface

    The following are common Code Blue Messages and their definitions. This is not a complete list, but is to made to give an example of each type of Context Button on a Code Blue screen. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 87 The box will be grayed out, and not interactive, until the action is complete. In this case, you would close the Printer's top door and tap the checkbox. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 88: Load Material Cartridges

    MDM configuration. This section describes how to properly load a material cartridge into the MDM. Your 3D Systems Field-Service Engineer will have loaded your MDM upon machine installation. After this, the machine will alert you when a cartridge is near empty, and then empty. You will use the following procedure to replace any material cartridges that become empty.
  • Page 89: Premix Material Before Cartridge Installation

    1. Ensuring a good material mixture; and, 2. Ensuring there is not debris in the resin tray, such as partially cured particulates. Mix your material in the tray according to the chart below. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 90 CAUTION: Failure to sufficiently mix materials before each build may result in color deviation and/or print failure. CAUTION: Ensure that the mixer is clean before each use. To clean the mixer, wipe it with a nonabrasive cloth and Isopropyl Alcohol (IPA) or Ethanol (EtOH). 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 91 CAUTION: Putting too much pressure on the resin-tray film can dent or puncture the film, rendering the tray unusable. The film cannot be replaced by itself; if the film is damaged, the whole resin tray must be replaced. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 92: Replace Empty Cartridge

    Premix Material Before Cartridge Installation Remove the red Valve Cap and retain it for future use. You will need to re-cap the valve anytime it is stored outside the machine with material inside. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 93 The Cartridge Key should be on the left and fit in the key slot (see below). Ensure the cartridge is fully seated by pushing down on it until you hear it click into place. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 94 NOT VENTILATED, WHICH CAN SPILL MATERIAL INSIDE THE MACHINE AND CAUSE MACHINE ERRORS. THIS SITUATION MAY REQUIRE YOU TO CEASE PRINTING AND TO HAVE A 3D SYSTEMS SERVICE CALL TO COMPLETELY CLEAN THE MACHINE. 1. Push the MDM Drawer back until it hits its rear limit.
  • Page 95: Prepare And Install The Print Platform

    In between builds, the Printer will prompt you to install a new, clean print platform. This section describes how to properly install a print platform. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 96 The elevator should have moved to this position after the previous job. If it did not, cease printing and restart the printer. If the issue persists, contact 3D Systems Service. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 97: Install Resin Tray

    Each Printer comes with one resin tray. This section will demonstrate how to properly install the resin tray and tension it. This section assumes that your 3D Systems installer has already installed your first resin tray; and you are replacing it with another.
  • Page 98 ↓ 3. Wearing 100% nitrile gloves, open the upper-chamber door and remove the old resin tray. If the tray has material inside, it is best to remove it with a drip tray underneath. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 99 6. Close the lower-chamber door and enable the Printer. Ensure that a print platform is installed and, on the Printer, tap the icon on the touch screen. This will change the unit from "mark as ready" to "ready to print," as in the screens below. → 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 100: Resin Tray Guidelines

    6.5.1 Resin Tray Guidelines The membrane on each Resin Tray is the most fragile component of the Figure 4 Modular system. It must be handled with care. Follow all resin-tray guidelines and procedures to avoid membrane damage and failure.
  • Page 101: Fill Resin Tray With Material

    6.5.2 Fill Resin Tray with Material The 3D Systems Installer should have performed the initial fill and priming of the resin tray in your Printers. After this initial fill, the machine will automatically pump more material into the resin tray as needed before a print job. The machine will alert you when a cartridge is near empty, and then further when it is completely empty.
  • Page 102: Material Changeover

    It is possible to change the material used in an MDM by switching out all components with residual material inside. The following procedure describes how to do this. Order Replacement Equipment Before performing this procedure, you must order the Material Changeover Kit from 3D Systems or your authorized Reseller. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 103 2. On the Controller Status screen, expand the Printer on which you wish to change the material. On the Material Card, tap the button. This will disable the unit so that it will not receive any print jobs. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 104 Once you have ejected the cartridge, notice that the local display on the Printer changes to the one below (b). 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 105 9. Use a T20 screwdriver to remove the bottom two M4 screws (in red, below) on the MDM front panel. Loosen the top two M4 screws (in green, below) a full turn. The panel should now slide up and off. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 106 12. In the MDM, pull the ring out and to the right to release the MCO Door. Open the MCO Door. 13. Remove cartridge coupler from MDM. Wipe out inside of coupler with a dry, lint-free paper towel. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 107 Note: If you are installing a used MCO kit, ensure that it is of the same material type that you are changing to in this procedure. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 108 Ensure that you place the correct section of the tube inside the pump. Ensure that the tube is centered in the pumphead and follows the natural bend of the tube, without any twists. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 109 CAUTION: Ensure that you are installing a cartridge with material inside. The printer will show an error if an empty cartridge is installed. The minimum requirement for an MCO is >5% of the material remaining in the cartridge. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 110 IF THERE IS A SIGNIFICANT LEAK IN THE MACHINE, you may HAVE to have A 3D SYSTEMS SERVICE CALL TO COMPLETELY CLEAN THE MACHINE. 27. Push the MDM back until it hits its rear limit. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 111 32. The printer can now fill the resin tray according to the section Fill Resin Tray From Empty You have successfully switched materials on a Printer! If you experience any issues with your new material, please contact 3D Systems Service. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 112: Remove-Replace Mco Tubing

    6.7.1 Add a Job to the Print Queue via USB If you output your build file to a USB device, this section will guide you through submitting that print job to the Controller. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 113 3. On the next screen, tap the file(s) you wish to add to the queue and tap Add. Tip: Tap a selected file again to deselect it. 4. You will see a file-upload screen. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 114: Editing Build File Properties

    Assignment. However, while the job is still in Pending status, you can change its information. To do this: 1. On the Queue screen, tap the print job for which you wish to change the information. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 115: Abort Print Job

    Tap Dismiss to clear the message. 3. Please see the section After Aborting for more information. Print Queue Screen To abort a job from the Print Queue screen: 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 116 1. On the Printer's touch screen, press and hold the button to abort the print job. CAUTION: Be sure you want to abort the job before engaging this button, as it will abort the job without additional warning. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 117 You will see the screen on Printer local display change to the one at the right. The light stack on the printer will flash red. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 118 CAUTION: This issue must be dealt with immediately! If it is not, material can leak onto vital printer components and damage the machine. 1. You will see the message at the right on the Printer screen. You will also see the status light stack on the printer flashing red. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 119 2. Check the resin tray for partially cured material. If the part did not finish building, it is possible that partially cured bits fell into the tray. If you suspect there is partially cured material in the tray, Run a Resin-Tray Cleaning 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 120: Job Queue Assignment

    , to control this on a per-job basis. In addition, you can set this on a system-wide basis by going to Settings > System Controls and tapping either the Auto or Manual button. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 121: Running A Resin Tray Cleaning After A Failed Build

    Resin-Tray menu and tap the button to start the resin-tray-cleaning process. 3. If you navigate to the Queue tab, you will see that the Cleaning Job has moved into the print queue. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 122: Light Stack Errors-Alarms

    6.9 Light Stack Errors-Alarms The Figure 4 Modular system has stack lights on each Printer, with each light indicating a different state of the machine. The chart below is a brief overview of what each color/state of the light stack indicates. Please see the section...
  • Page 123 Solid Yellow The printer is waiting for user input to "mark as ready" Blinking Yellow There is a minor warning, or minor action that the operator must complete. See Printer GUI for specific instructions. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 124: Shut Down Figure 4 Modular Components

    Only occurs after tapping the Locate button for that Printer on the Controller Colors Blink 6.10 Shut Down Figure 4 Modular Components Printer To shut down the Printer, simply press the power button on the front of the machine. Please see the section Emergency Shutdown for more information.
  • Page 125: Firmware Update

    0 position, and then back to I. 6.11 Firmware Update The Figure 4 Modular has two sets of firmware: 1. Drives operation of the Controller 2. Drives operation of a Printer 6.11.1 Controller Firmware Update...
  • Page 126 Feature not yet supported. Update Manager 1. The Update Manager will open and begin copying the install files from the USB. 2. When the files are finished copying, tap the Install Update button. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 127: Printer Firmware Update

    Printer firmware can be installed. If you are currently printing, you can schedule the firmware installation to happen after your current build is complete. Please take the steps below to update your Printer firmware. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 128 4. You will notice that the status has changed next to the module you just scheduled for an update. You can tap the Schedule button again to edit any of the schedule settings. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 129: Add New Material In 3D Sprint

    This page will always host the latest update as a zip file. Unzip the file to the location of your choice. Sample image only. File name will be different depending on update being applied. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 130 8. Close 3D Sprint to show the screen at the right. Click Yes. 9. Wait five minutes to ensure the database update has finished. Then restart the application. Sample image only. Filename will be different depending on update being applied. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 131: Moving The Printer-Controller In Your Facility

    The Field Engineer will ensure that all components are uninstalled and packed up properly for safe travel. If you are moving a Printer or Controller around in your own facility, you may do this without the assistance of 3D Systems.
  • Page 132 (3) and take a new measurement on each side's caster plate. Once you are at 8 cm on all four sides, tighten each locking nut (1) against the top of each caster. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 133 1/4" tubing with elbow adapter shown. Your setup may vary. 1. Turn on your facility's compressed air. Open up the back, lower door of the Printer and check the regulator gauge to ensure that it reads 66 +/- 5 psi. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 134 1. Reinstall your resin tray, print platform, and material cartridge that you uninstalled in Step 4. You are now ready to print with your relocated Printer. If you experience any issues, contact 3D Systems Service. Moving the Controller No special supplies are needed to move the Controller.
  • Page 135 Your Controller is now ready to process new print jobs for your Modular Printers. If you experience any issues, contact 3D Systems Service. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 136: Remove/Replace Resin Tray Film/Gasket

    If an issue is observed, please contact the 3DS support team. 8. Reattach the Clamp using a T20 driver. Hand tighten in a star pattern for even tensioning (tighten down in alternate corners gradually). Note: A recommended order for tightening is shown below. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 137: Preventative Maintenance

    PREVENTATIVE MAINTENANCE To keep the Figure 4 Modular system in proper working order, it is necessary to perform certain procedures for preventative maintenance. Some preventative maintenance procedures must be performed by a 3D Systems Field Service Engineer. The following sections describe preventative-maintenance procedures that you can perform as the system operator.
  • Page 138: Clean-Replace The Catch Trays

    Remove the chassis plate and set it aside with the screws. 1. Carefully pull the catch tray toward you until you feel it come out of place, and then pull it out of the machine. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 139 Discard all paper towels, gloves, and other waste products involved in the cleaning process according to all government regulations. e. You can now reuse this catch tray in a Printer. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 140 1. Push gently against the front of the catch tray to ensure that it does not go back any more and is fully seated in the machine. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 141: Clean Resin Trays

    Resin Tray is absent, place provided cap on fill nozzle (1, below) and disconnect the tube from its holder (2, below). Remember to remove the cap before starting your next print. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 142 1. Using nitrile gloves and holding a drip tray underneath, slowly lift the resin tray out of the printer. CAUTION: Take care not to hit the resin tray on the MCO tube, Material-Level Sensor, or other printer components during removal. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 143 This can also prevent foreign debris from dirtying or puncturing the tray's membrane. If you use this tip, be sure to discard the paper towel/wipe after each cleaning, according to all government regulations. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 144 It is okay to use alcohol for RUBBER-BLK 10 in this step. 1. Gently dry membrane with dry, compressed air using an air gun attachment at 30 psi, or allow tray to air dry for one hour. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 145 Note: Even though you have cleaned the tray of all material in this procedure, it is still necessary to store the resin tray via one of the methods below to ensure protection of the bottom and top of the resin tray. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 146: Clean Print Platform

    CAUTION: Do not clean the print platform in a sink or tub that drains into waste water. This component must be cleaned in a self-contained tub and the resulting solvent/material mix must be discarded according to all local, state, and federal regulations. WEAR 100% nitrile gloves throughout this procedure. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 147 Place the print platform on the fixture, being sure it is submerged in the solvent, and use the punch tool up and down on the platform once more, as you did in Step 1. Platform-cleaning fixture 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 148 For cleaning print platforms that run elastomeric materials such as ELAST-BLK 10, your printer package includes a Wire Brush. The following instructions demonstrate how to use this brush. 1. Use the Platform Scraper to remove as much partially cured material as you can. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 149 1. Turn the print platform over and use the Wire Brush to scrape all areas that have partially cured material. 1. Place the print platform in solvent and use the Part- Cleaning Brush to clear away areas of any remaining material. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 150: Clean Membrane-Interface Lip

    If the lip has dust, debris, or material on it, clean it with IPA and a nonabrasive cloth. Inspect the lip for any damage, as chips or cracks affect the tension of the resin-tray membrane during printing. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 151: Clean Upper-Build-Chamber Door

    If it has dust or other debris on it, use compressed air and/or a microfiber cloth to clean it. b. If it has material on it, pour EtOH or IPA on a nonabrasive cloth and spot clean; finish with an overall wipe down with a fresh cloth and IPA. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 152: Clean Projector Lens

    CAUTION: Do not use the Printer if material has spilled onto the projector, rather than just the lens. Do not attempt to clean the projector. Disable the Printer and contact 3D Systems Service immediately. 7.1.8 Clean Tension Arms Ensure you have disabled the Printer you are cleaning.
  • Page 153 MDM from the drip tray, cease printer operation immediately. You must find out if the leak is due to component leakage and contact 3D Systems immediately. For simpler spills, such as incidental material drips from a material changeover, simply wipe the drips away with a paper towel moistened with IPA.
  • Page 154 30 minutes before reinstalling in the MDM. Your MDM Drip Tray is clean and ready to be reinserted into the printer. Remember to reinstall the MDM front plate before resuming printer operation. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 155 Printer Drip Tray, it indicates a major leak. Cease printer operation and contact 3D Systems Service immediately. For simpler spills, such as incidental material drips from a material changeover, simply wipe the drips away with a paper towel moistened with IPA.
  • Page 156: Changing Out The Carbon Filter

    7.2 Changing Out the Carbon Filter You should change the carbon filter once per year, or if printer fumes become excessive. To change the carbon filter: 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 157 1. On the back of the machine, unlock the two latches on the top door to access the carbon-filter bracket. 1. Remove the four knobs that secure the carbon-filter bracket in place. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 158 (see below). 1. Insert the bracket with the new filter into the machine as shown, being sure to move any wires/cables that may be in the way. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 159 To line up the bracket easier, it is helpful to install thumb screws on opposite corners first, as in the image at the right. 1. Close the top door and lock the latches by pushing on the levers. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 160: Troubleshooting

    TROUBLESHOOTING There are unique situations you may encounter when operating the Figure 4 Modular system. These situations, and their solutions, are broken down by category in the sections that follow. Note: Unless troubleshooting steps require the Printer to operate, shut down the unit and unplug it before performing troubleshooting steps.
  • Page 161 3. The part orientation on the print platform can contribute to delamination. Please Figure 4 Modular Best Practices to find out the best way to orient your part. 4. Spilled print material or other debris gets in between the projector's radiation path and the print surface.
  • Page 162 Doing so risks further damage to the Printer. For large material spills, contact 3D Systems Service immediately. 3. Cured material fused to the resin-tray membrane during a previous build, or bits of cured material were floating in the resin tray during a previous build.
  • Page 163 PPQ7 Print does not start. 1. Make sure to follow UI prompts. 2. If still experiencing issues, contact 3D Systems Service. PPQ8 Part did not build. 1. Ensure nothing is blocking the path of the projector's radiation to the bottom of the resin tray.
  • Page 164: Hardware Issues

    ISSUE DESCRIPTION CUSTOMER TROUBLESHOOTING STEPS Material cures in the resin tray Your 3D Systems installer will not have staged a Printer in the path of from ambient light sources. ambient UV light. Sunlight (even through windows), quartz-halogen lights, high-intensity incandescent lights, and other UV-intensive lighting can cure material quickly if the upper-build-chamber door is left open too long.
  • Page 165 If it appears that material has cured on the lens, contact 3D Systems Service immediately. CAUTION: Do not attempt to clean anything in the lower print chamber outside of what is listed in this guide.
  • Page 166 Note: Shutting down the Controller will stop any pending jobs in the print queue. It will NOT abort any current print jobs. 3. If items 1 and 2 do not fix the issue, contact 3D Systems Service. HW6.2 Touch screen touch input not 1.
  • Page 167 1. Ensure your facility's breaker for this printer has not tripped. not turn on 2. Unplug affected module, wait 30 seconds, and plug back in. 3. If 1 and 2 do not solve issue, contact 3D Systems Service immediately. HW12 Printer slowing down, job takes Contact 3D Systems Service.
  • Page 168 Changing Out the Carbon Filter 2. If you have ductwork connected to the machine, ensure there is not a leak or fault in your duct work. As the ductwork is not installed by 3D Systems, this is the responsibility of the Operator to diagnose/repair.
  • Page 169: Network Issues

    2. On the Controller Status tab, disable the printer and re-enable it. Test the sensor again. 3. If items 1 and 2 do not solve the issue, contact 3D Systems Service. HW20 Material cartridge is leaking A leaking material cartridge cannot be repaired.
  • Page 170 Facility Requirements Guide for more information. 2. If you are unable to solve network issues, contact 3D Systems Service. Everything is connected properly; but Controller does not find printers 1. Printer may need a new IP address if over network DHCP is turned on.
  • Page 171: Firmware Issues

    Controller slower. 2. If item 1 does not fix the issue, contact 3D Systems Service. Printer local display out of sync/lagging 1. Turn the unit off, and then on again via the power switch on the top-front of the unit.
  • Page 172: Printer Message Glossary

    Flashing yellow Press button to tension resin tray. Tray Untensioned in Untensioned Please [printer name] Please check machine air check air pressure and pressure and tension use button to tension the the tray to continue. tray. Button: Dismiss 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 173 Try again update failed Try again or update failed. Try the update again and or contact support. contact support. contact 3D Systems Service if issue persists. 34-41-1 Solid Yellow On the Controller, go to the Status tab, Disabled This printer...
  • Page 174 Systems service if problem 1. Check your shop air system to ensure persists. there are no leaks. 3D Systems does not service shop air systems. It is the responsibility of the customer to service shop air.
  • Page 175 [printer name] inside, in the MDM to clear this message. cartridge present. Please replace material Please replace material cartridge to keep printing. cartridge to print next Button: Dismiss job. Button: Dismiss 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 176 IPA. b. If cartridge chip is damaged or missing, contact 3D Systems Service. 2. If you cleaned the chip/reader with IPA, wait until the IPA is evaporated before proceeding with Step 3.
  • Page 177 Refer to troubleshooting item HW4 to clean the material spill. Cease operation of the printer and contact 3D Systems Service. c. If material is not actually overflowing: 1. Remove resin-tray lid if installed. 2. Inspect the material-level sensor...
  • Page 178 Refer to troubleshooting item HW4 to clean the material spill. Cease operation of the printer and contact 3D Systems Service. c. If material is not actually overflowing: 1. Remove resin-tray lid if installed. 2. Inspect the material-level sensor...
  • Page 179 UV light. Cured material on the coupler can cause a blockage and, thus, slow material flow. In this case, perform the procedure Remove/Replace MCO Tubing Only 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 180 Info Card for the Printer you wish to re-enable. Tap the Enable switch, and then tap Enable - Issue Resolved on the confirmation screen. → 10. If none of these solutions fixed the issue, contact 3D Systems Service. 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 181 HOW TO CLEAR PRINTER DISPLAY CONTROLLER STATE Resin Level Sensor Resin Level Sensor Error Flashing red Contact 3D Systems Service. Error Level Sensor Level Sensor calibration calibration is outside on [printer name] is valid range. Please outside valid range. Contact 3D Systems Please Contact 3D Support.
  • Page 182 If overflow is observed, turn off the printer. Refer to troubleshooting item HW4 to clean the material spill. Cease operation of the printer and contact 3D Systems Service. 2. Remove the MDM front panel and inspect both the Printer Drip Tray MDM Drip Tray for material.
  • Page 183 If overflow is observed, turn off the printer. Refer to troubleshooting item HW4 to clean the material spill. Cease operation of the printer and contact 3D Systems Service. 2. Remove the MDM front panel and inspect both the Printer Drip Tray MDM Drip Tray for material.
  • Page 184: Service And Support

    Customer Support Hotline General Figure 4 Modular service procedures must be performed only by a 3D Systems-certified service technician unless this guide explicitly states otherwise. If your Figure 4 Modular system needs service, contact 3D Systems Technical Support at the following numbers: •...
  • Page 185: Ec Declaration Of Conformity

    EC DECLARATION OF CONFORMITY Controller 3D Systems, Inc. p/n 42-D116, Rev. K...
  • Page 186 © 3D Systems, Inc. to change without notice. 3D Systems, the 3D Systems logo 333 Three D are registered trademarks and Figure 4 Modular and Figure 4 Systems Circle | are trademarks of 3D Systems, Inc. Rock Hill, SC | 29730 www.3dsystems.co...
  • Page 187 3D Systems, Inc. 333 Three D Systems Circle Rock Hill, SC 29730 www.3dsystems.com Register Statement 2022 by 3D Systems, Inc. All rights reserved. Specifications subject to © change without notice. 3D Systems and the 3D Systems logo are registered trademarks of 3D Systems, Inc.