Firmware Issues - 3D Systems FIGURE 4 MODULAR User Manual

8.4 Firmware Issues

This page describes troubleshooting firmware issues with the Controller and Printer that will not show an error on a controller/
printer screen or via a printer stack light.
# ISSUE DESCRIPTION
FI1 Controller GUI out of sync/lagging
FI2 Printer local display out of sync/lagging
3D Systems, Inc.
CUSTOMER TROUBLESHOOTING
STEPS
1. Turn the Controller off via the power
2. If item 1 does not fix the issue,
1. Turn the unit off, and then on again
2. If item 1 does not fix the issue,
167
switch on the back of the unit, wait
30 seconds, and turn it on again.
This will reset any background tasks
that might be making the Controller
slower.
contact 3D Systems Service.
via the power switch on the top-front
of the unit. This will abort the current
print job and reset any background
tasks that might be making the
printer touchscreen slower.
contact 3D Systems Service.
p/n 42-D116, Rev. K