3D Systems ProJet 3500 Max Series User Manual
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3D Systems ProJet 3500 Max Series User Manual

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ProJet®
3500 Max & 3510 Series
3D Professional Printer
User Guide
Original Instructions

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Summary of Contents for 3D Systems ProJet 3500 Max Series

  • Page 1 ProJet® 3500 Max & 3510 Series 3D Professional Printer User Guide Original Instructions...

  • Page 2: Table Of Contents

    Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 3D Systems, Inc.
  • Page 3 TIPS FOR OUR CUSTOMERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 3D Systems, Inc.
  • Page 4 GLOSSARY OF TERMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 3D Systems, Inc.

  • Page 5: Introduction

    • Maintenance: List printer maintenance procedures which must be done to ensure high part yield and low printer down time . Semi-annual preventive maintenance requires a certified 3D Systems Technical Support Representative. • Troubleshooting: If problems occur with the printer, look for solutions in this section first. It describes some common problems which can occur and suggests corrective actions .

  • Page 6: Copyright

    COPYRIGHT © 2015 by 3D Systems, Inc . All rights reserved . Subject to change without notice . This document is copyrighted and contains proprietary information that is the property of 3D Systems, Inc . The licensed user, in the name of whom this document is registered (the “Licensed User”) does not have the right to copy, reproduce, or translate this document in any way or to any media without the prior written...

  • Page 7: Useful Documents

    The MSDS are located in www.3dsystems.com . Ensure everyone who handles VisiJet® materials is familiar with MSDS’s and follows the safety guidelines . To order extra copies of MSDS’s, request the appropriate document part numbers are located on the bottom left- hand corner of the MSDS . 3D Systems, Inc.

  • Page 8: Features And Benefits

    . Users can set their defaults and make changes as to what e-mail they will receive via the Job Options window . Tablet/Smart phone connectivity .Tablet/Smart phone connectivity 3D Systems, Inc.
  • Page 9 . The user can control the space between layers to minimize support material usage and build time . Now, hours can be saved by stacking parts and submitting single, long builds overnight and weekends . 3D Systems, Inc.
  • Page 10 UHD Mode: 750 x 750 x 890 DPI (xyz): 29μ layers • HDX & HDP Mode: 375 x 375 x 790 DPI (xyz): 32μ layers VisiJet® Materials: Part Materials • VisiJet® M3 Dentcast • VisiJet® M3 Stoneplast • VisiJet® M3 Pearlstone Support Material: S300 3D Systems, Inc.

  • Page 11: Descriptions And Definitions

    DPPro UPGRADE KIT For owners of the ProJet 3510 MP and DP Printers, a kit (P/N 309604-00) is available to upgrade to the ProJet 3510 DPPro model . Contact 3D Systems for information on purchasing the upgrade . 3D Systems, Inc.

  • Page 12: Important Safety Information

    Provide information about hazards of equipment and materials in the form of Material Safety Data Sheets or Safe- ty Data Sheet (MSDS / SDS) . The MSDS / SDS are provided with all materials supplied by 3D Systems . General The printer is designed with built in safety features, improper use and malfunctions can cause injury to personnel .

  • Page 13: Electrical

    DANGER: Hazardous voltage exists inside the printer. Injury or death from electrical shock can result if you remove the printer’s external panels. Panels should only be removed for service by trained and certified 3D Systems Technical Support personnel or your certified service reseller.

  • Page 14: Part Material Safety

    3D Systems certified reseller or 3D Systems Technical Support. • 3D Systems assumes no liability or responsibility for proper disposal of uncured part material . Proper disposal of uncured part material is the sole responsibility of the user .

  • Page 15: Irritant

    Employees should be alerted to the need to clean and rinse off any contacted surface promptly in order to prevent further contami- nation . Ensure a convenient washroom location is provided with access to soap, water, and disposable paper towels . 3D Systems, Inc.

  • Page 16: Material Handling

    If uncured material is observed on the part or platform after build, this is an abnormal condition, and is an indication the printer requires servicing by 3D Systems or a certified servicing reseller. Assume any liquid or paste-like material is part material. Do not directly touch uncured part material without protective gloves .

  • Page 17: Regulatory Information

    Promptly remove spilled material, dispose of waste material, and cleanup materials per local regulatory requirements . Discontinue use of the printer, and contact 3D Systems Technical Support for a service visit to determine and repair the source of leakage .

  • Page 18: Material Storage

    . Do not remove a partially used Support Bottle from the MDM if the MDM is NOT heating; the material will solidify and cause a breakage . 3D Systems, Inc.

  • Page 19: System Requirements

    The printer works on networks running TCP/IP ONLY each printer MUST have a STATIC IP address on the network . Additionally, each printer’s subnet mask and default gateway must be known and available to 3D Systems’ 3D Systems Field Service Engineer or authorized reseller at the time of its installation, and should also be known by personnel installing the client software .

  • Page 20: Familiarization

    Part Material part is then removed from the printer . A secondary operation, known as finishing, is required to provide a finished/cleaned part. Refer to your ProJet® Finisher’s Guide for more information on part processing and finishing. 3D Systems, Inc.

  • Page 21: Client Manager

    . inactive If the traffic light on the icon is red, the printer is printer waiting for interaction . If the icon is green, the printer is printing . Printer Power Outlet 3D Systems, Inc.

  • Page 22: Touchscreen Control Panel

    Part Materials and alerts you when to add more materials . Deletes the row . Tools: Printer Diagnostics; Printer Infor- mation; Printer Usage; Upgrades; Material Indicates that the row has a drop down Change-out Wizard; Printer Shutdown selection . 3D Systems, Inc.

  • Page 23: Touchscreen Control Panel (Cont'd)

    Move select a job in the queue, and click on button to move job up one in the queue Move select a job in the queue, and click on button to move job down one in the queue . 3D Systems, Inc.

  • Page 24: Main Print Screen (Cont'd)

    Icon . • If the bottle is selected it is indicated by an outline and the Information is displayed for that bottle in the Support material and Part material message boxes . 3D Systems, Inc.

  • Page 25: Tools Screen

    . Printer Shutdown: Click on the arrow key to shutdown printer . Click the arrow keys to reboot printer or to restart the software . 3D Systems, Inc.

  • Page 26: Printer Set-Up

    2 . Place switch located at the rear of printer to the ON position (B) . 3 . Wait 4 hours for printer to warm up before bringing printer online . NOTE: A shielded Ethernet cable is required when connecting from the printer to the your computer . 3D Systems, Inc.

  • Page 27: Install Material Cartridges

    CAUTION: Please keep bottles clean to avoid any chemical or particulate contamination of the bottle surface or bottle cap . Any contamination can be transferred from the bottle to the MDM and cause problems . The MDM must also be kept clean from chemicals or particulate contamination . 3D Systems, Inc.

  • Page 28: Install Material Cartridges (Cont'd)

    . • After the holder is clean, ensure there is no debris or lint left inside of holder . • Dispose of waste material and according to your local codes . 3D Systems, Inc.

  • Page 29: Install Print Platform

    6 . Release latch to secure print platform . 7 . Close the front door and press “Play” on operator’s panel to bring the printer ONLINE (C) . 8 . To remove the platform, push latch back and lift platform from x-carriage . 3D Systems, Inc.

  • Page 30: Installing And Operating Projet ® 3-D Client Software

    3 . Power up printer as described in Section 14, Power on Printer . Establish a network connection between printer and your computer . Ethernet Cable Power Switch NOTE: A shielded Ethernet cable is required when connecting from the printer to the your computer . 3D Systems, Inc.
  • Page 31 3-D printer window. Once an icon for a printer exists, click it to add files for a build job, preview a build job, submit a build job, or manage a build job in progress . 3D Systems, Inc.

  • Page 32: Create Stl File(S) To Build

    3 . After the print is completed, the message “Remove Print” will display in the “Messages” dialog box . Open the printer door, and remove the print platform as described in Step 4, “Print Platform Installation .” To remove part removal and post processing instructions, refer to VisiJet® Part Processing User Guide located in 3DS Central . 3D Systems, Inc.

  • Page 33: Setting User And Printer E-Mail Accounts

    “Printer Alerts” to be sent and press save . (G) NOTE: The printer alerts can be control by the slide button turning the alerts on or off (H) . 3D Systems, Inc.

  • Page 34: Print3D App (Optional)

    Print3D software . Refer to “Print3DiOS Quick Start Guide for iOS Systems” located on 3DS Central (https://3dscentral .3dsystems . com/) . This guide will describe how to connect a printer to your iPad or iPhone . 3D Systems, Inc.

  • Page 35: Operations

    . PREVIEW BUILD JOB Print Preview allows you to view your print in various views; it also allows you to manipulate your print while viewing an image of your print in the build envelope . 3D Systems, Inc.
  • Page 36 . Click the align part icons to rotate the part until the selected triangle faces the selected direction . Triangles can be selected on several parts before clicking an align Parts Facing icons so that all parts can be aligned together . 3D Systems, Inc.
  • Page 37 Select the part and click on the Display Support Creation Surface to identify where the Surface supports are placed on the part . The support structure will be high-lighted green . Use the trackball to rotate the platform to view structure . 3D Systems, Inc.
  • Page 38 This tool arranges parts for optimum build speed . Select the parts and click on auto place . The parts will automatically arrange in the build envelope . Estimate Build Time Click on the estimate build time icon to estimate the time it will take to build the part . 3D Systems, Inc.

  • Page 39: Save A Print Job

    Save Job option enabled reaches Pending status, another job (with the suffix “s”) is added to the queue. For more information see Saving, Repeat, and Confirming Build Jobs in your ProJet® Client online Help for more information . 3D Systems, Inc.

  • Page 40: Submit A Print Job

    NOTE: Make certain the modeler is Off-Line during the job submittal process. Place the modeler on-line after the job is submitted. • Click on the printer’s icon in the modeler’s window . The printer’s Info window opens . • In printer’s Info window, click Submit to open Submit dialog box . 3D Systems, Inc.
  • Page 41 Browse files in Select CAD files window. When files are selected, file names appear in build job parts list of Submit dialog box. • Click Options button on Submit dialog box . The Default Job Options dialog box appears . 3D Systems, Inc.
  • Page 42 Click Preview on Submit dialog box. If the file you are trying to preview is beyond the threshold of a certain file size, the system will automatically access the Bounding Box Display feature . See Section 8.1 Preview Build Job for details . • Manipulate parts interactively in the Preview window’s virtual printer 3-D build workspace . 3D Systems, Inc.
  • Page 43 . The maximum threshold for job submission is roughly two gigabytes or 40,000,000 triangles . If a User attempts to submit a job to the build queue that exceeds this threshold, the following message will be displayed . 3D Systems, Inc.
  • Page 44 NOTE If the message shows WAITING FOR JOB, no jobs are in the printer’s queue. Please return the beginning of “Submit a Print Job” to the queue. Once in the queue, the job starts automatically. Message Dialog 3D Systems, Inc.

  • Page 45: Manage A Print Job

    Click Confirm button or choose Job > Confirm located on the tool bar of the printer window. A dialog box with ask if you want to submit; click Yes . NOTE Confirming saved jobs generates a Pending build job whose name lacks the “_s” suffix. However, saved jobs remain in the queue. 3D Systems, Inc.

  • Page 46: Printer Status

    Dispose of waste material according to your local law . • Replace the waste pan in the right side of drawer . • Close drawer and press “Pause” again to resume build . The icon will return to Online/Offline button. 3D Systems, Inc.

  • Page 47: Removing Print Platform

    Place warm platform of parts in a freezer for a few minutes . As the parts and platform cool, they contract at different rates and separate . • Alternatively, the parts can be mechanically separated from the build platform by force using a tool such as a thin blade . 3D Systems, Inc.

  • Page 48: Material Changeover Wizard

    CAUTION: Before removing waste materials from the waste drawer, adhere to all personal, and safe handling of materials described in “Material Safety.” Keep disposal records if local law requires. Wear gloves when removing and disposing waste material. 3D Systems, Inc.

  • Page 49: Shutting Down Printer

    “Message Dialog Box” stating “OK TO POWER OFF XXX” (E) . Once this message appears, it will be safe to press the power switch to off on the rear panel . OK TO POWER OFF XXX 3D Systems, Inc.

  • Page 50: Printing Batch Submission For Production Environment

    The printer batch processor allows users to prepare/send jobs and inquire job status for multiple printers across networks without using 3D Accelerator Client software, which requires human interactions . It is compatible with various 3D Systems’ supported 3D Printers, including ProJet, InVision, and ThermoJet .
  • Page 51 The default allowed wait timeout is 3600 seconds (or 60 minutes) . Display Error The key denotes whether to display an error message dialog (i .e . - Pop-up message) if Job Properties Message any error happens . 3D Systems, Inc.

  • Page 52: Running The Application

    Descriptions: • RootDir - the installation folder of the ProJet client, which can be obtained from the registry by using: • Key = “HKEY_LOCAL_MACHINE\SOFTWARE\3D Systems\3D Modeling Accelerator” • Name= “RootDir” • ReportFile - returns a report to a specified file on the job submission NOTE: If a filename is not specified for the report file, the data will be written to a default file named ReportFile.txt.

  • Page 53: Printer Status Reporting

    Descriptions: • RootDir - the installation folder of the ProJet client, which can be obtained from the registry by using: • Key = “HKEY_LOCAL_MACHINE\SOFTWARE\3D Systems\3D Modeling Accelerator” • Name= “RootDir” • ReportFile - returns a report to a specified file on the job submission NOTE: If a filename is not specified for the report file, the data will be written to a default file named ReportFile.txt.

  • Page 54: Output Report

    Too much part data for Auto Part Placement or Please not use Auto Part Placement or Quick Build . Quick Build Placement For example, use Print Preview and manually position the geometries . 3D Systems, Inc.

  • Page 55: Shrink Compensation For Projet Visijet® Materials

    0 .00% Hi-Cast Enter Standard Shrink Compensation Values for the material . • Open ProJet Accelerator Client software and select the desired printer . • Select the part to build . • Select the “Options” button . 3D Systems, Inc.
  • Page 56 Y measurement of printed part = 4 .989” X Scaling Factor = (3 .000 – 2 .998)/3 .000 *100 = 0 .067% Y Scaling Factor = (5 .000 – 4 .989)/5 .000 * 100 = 0 .22% 3D Systems, Inc.
  • Page 57 Enter these two numbers in the corresponding scaling boxes for x and y . Build Part with Scaling Factors and measure • Additional iterations of adjusting scaling factors and taking measurements may be necessary with certain geometries . 3D Systems, Inc.

  • Page 58: Maintenance

    . CLEANING SURFACES • Do not remove any outer panels when cleaning the printer. Panels must only be removed by qualified 3D Systems Technical Sup- port Representatives . • Remove dust from outer surfaces of printer by wiping with a clean, dry, lint-free cloth .

  • Page 59: Cleaning The Waste Drawer

    When shipping the printer for service or repair, use the original shipping carton and packing material . Shipping damage as a result of inadequate packing is your responsibility . If you have already disposed of the packing material, contact 3D Systems Customer Support for information on repacking the printer .

  • Page 60: Error Messages

    (2) . ADD PART • The maximum number of build material cartridges Add build material cartridges in the right side of material drawer is two (2) . 3D Systems, Inc.

  • Page 61: Status And Message Lines

    The PAUSE button was pressed . The printer is None acknowledging and complying with the command . PLEASE WAIT • The printer is cooling to shutdown temperature . Wait for the printer to complete its shutdown procedures . Refer to printer shutdown . 3D Systems, Inc.

  • Page 62: Status And Message Lines (Cont'd)

    None . The numbers on the gradually warm up to either standby or build tem- Operator’s Panel displays the count perature . down as the printer warms up . At Warming Stage 1, all heaters and material are at build temperature . 3D Systems, Inc.

  • Page 63: Troubleshooting

    Cycle power to the printer . If error message occurs Position Error again, contact your Technical Support Hotline . Material 1 (or 2) Pump Engage • A new cartridge has been installed Contact your Technical Support Hotline . Error but did not satisfy the sensors . 3D Systems, Inc.

  • Page 64: Material Quality Guarantee Error Messages

    Variations in scanning axis velocity . again, contact your Technical Support Hotline . CAUTION: To prevent skin exposure to uncured part material, do not handle parts in a build without wearing gloves if a UV lamp problem occurred during the build . 3D Systems, Inc.

  • Page 65: Vacuum Regulator Error Messages

    Once occurred, the job will end, the message will display “” and the build platform will move forward, and can be removed; repeat build job if desired . NOTE: If the printer is in Power Off Recovery, the build chamber will not be able to open until printer completes recovery. 3D Systems, Inc.

  • Page 66: Finishing

    . All parts and systems are inspected and tested for quality . Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought . 3D Systems owns all parts removed from repaired products .

  • Page 67: Frequently Asked Questions

    The parts can be sanded to remove imperfections or layer lines from the surface . After priming, the parts can be painted using any oil- or water-based paint that is compatible with the primer, or you can dye VisiJet parts with candle-craft dyes . You can also use super glue to join parts together . 3D Systems, Inc.

  • Page 68: Glossary Of Terms

    How many builds can one material cartridge produce? • To order replacement parts you will need to contact 3D Systems’ Customer Support . GLOSSARY OF TERMS Build Platform - this part is used by the printer to build parts . Support structures link the part to the build platform and must be removed from the printer once complete .
  • Page 69 3D Systems, Inc . 333 Three D Systems Circle | Rock Hill, SC | 29730 www .3dsystems .com ©2015 3D Systems, Inc . All rights reserved . p/n 307636-00, Rev . E...

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