Olympus FLUOVIEW FV1000 User Manual page 537

1 TROUBLESHOOTING GUIDE
Under certain conditions, performance of this system may be adversely affected by factors other than
defects. If a problem occurs, please review the following list and take remedial action as needed.
If you cannot solve the problem after checking the entire list, please contact your local Olympus
representative for assistance.
Before contacting Olympus, please fill the "Inquiry Table" at the end of this volume and inform Olympus of its
contents.
Phenomenon
1. Message – "Scanning
Unit hardware not
responding. Acquisition
Not Enabled" appears.
2. Message – "Microscope
hardware not responding.
Acquisition Not Enabled"
appears.
3. Message – "Scan
hardware not responding.
Initializing as FLUOVIEW
Review Station" appears
(In case that Review
Station is used).
4. The only first image
appears in the Live view.
5. Message – "Unable to
complete scan..." appears
during scanning.
6. Message –
"WaitForMalStatusFlag():
TimeOut failure.
Execution will continue"
appears.
7. Image file can not open
with ? marked in the file
list.
8. The comment color is not
same with its assigned.
Cause
Power of power supply unit
(F10-PSU) is not turned on.
Power of control box (UCB)
is not turned on.
Setup contents are not
correct.
Previous Live View window
is locked.
Program becomes busy.
Something wrong with the
hardware connection.
The name is over 120
characters include the path.
Overlay coloring is set to
change sequentially.
TROUBLESHOOTING GUIDE
Treatment
Turn power of power supply
unit (FV10-PSU) to ON
position.
Turn power of control box
(UCB) to ON position.
Verify if setup contents are
set to Review Station.
Set the channel to display in
the window after the
scanning.
Terminate unnecessary
programs.
Confirm the connection of
the cable with shutting the
system down.
Then, reboot the system.
Move the file to the other
folder to shorten the file
name which includes the
path, with in 120 characters.
Change the setting with FV
setup.
Page
Manual Ref. Pages
-
-
"Maintenance
Section 1-3-1"
"New Function
Section 1-2-3-3"
"OPERATION
INSTRUCTIONS
Section 2-5-4-2"
-
"PREPARATION
For OPERATION
Section 1"
-
Step 8 Of
"Maintenance
Section 1-3-1"
TROUBLESHOOTING
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