11.8.8 S/5 Network communication issues
Check the following things before proceeding with any detailed network troubleshooting:
•
Check status of the wired and wireless network connection indicators and the WLAN
signal strength indicator, for reference see "3.7".
•
Check status of network status LEDs. Check network compatibility. Refer to the patient
monitor's supplemental information manual.
•
Check that each patient monitor has been assigned a unique Virtual ID key, see "7.2.3".
Wired S/5 network
Problem
Bedside monitor doesn't
register to the Monitor Network
- all bedside monitors affected.
Bedside monitor doesn't
register to the Monitor Network
– only one patient monitor or
some of the bedside monitors
affected.
Possible cause
The problem is related to the
iCentral, or to the cabling
between the iCentral and the
hub/switch.
The problem is related to the
bedside monitor, or to the
cabling between the bedside
monitor and the hub/switch.
The problem is related to
network setup: the bedside
monitor(s) is/are missing from
the network setup.
The problem is related to view
setup: the bedside monitor(s) is/
are missing from the view setup.
Troubleshooting
Recommended action
•
Proceed to the iCentral
troubleshooting.
•
Check the cabling between
the iCentral and the hub/
switch.
•
Check the patient monitor(s)'
network configuration.
•
Check the cabling between
the bedside monitors and the
hub.
•
Check the iCentral network
setup.
•
Check the iCentral view setup.
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