License Issues - GE HEALTHCARE CARESCAPE Monitor B650 Technical Manual

11.8.4 License issues

Problem
Unable to perform a function or
a feature is not available.
Unable to view a certain feature
although the license is enabled.
Unable to upload a license file.
The wrong software application
is displayed on the patient
monitor.
Possible cause
- A license has not been
purchased for the feature.
- The trial license has expired
for the feature.
- The license is not installed
properly.
The software package in use
does not include the feature in
question. (For example,
Anesthetic agent measurement
is not supported by ICU software
package).
- The license file is corrupted.
- The license file is for a patient
monitor with a different serial
number.
The wrong software application
is activated for the device.
Recommended action
See License management chapter.
1. Log in to Webmin > Configuration >
Licenses >Software Package.
2. Select the correct option and select
Activate.
Log in to Webmin > Configuration >
Licenses.
- If you have printed license information,
select Software Package and Host
Licensing.
- If you have a license file, select Upload
License.
1. To view the software package that is
currently activated, Log in to Webmin
> Configuration >Licenses > Host
Licensing.
2. Make sure that the desired software
application is displayed under
Currently Active Software Package.
3. If you need to activate a different
software package, access
Configuration > Licenses > Software
Package.
4. Select the correct option and select
Activate.
Troubleshooting
163
2081903-001