How To Arrange Return Shipping; Specifically Targeted Pcbs - Tekelec 1100 Hardware Manual

Hardware Repair and Return
10.
From the front of the frame, simultaneously press the round release buttons
and slowly push the chassis into the frame while observing the cables to avoid
binding or stretching.
NOTE: When the chassis stops moving, the front of the T1100 AS should
be slightly recessed to allow clearance of the handles behind the frame door
when closed.
11.
Adjust the chassis retention brackets on the front of the T1100 AS chassis to
contact the frame adapter brackets when the chassis is positioned correctly in
the frame.
12.
Secure the chassis with one # 12-24 screw in the chassis retention brackets on
each side.
13.
This procedure is complete.

How to Arrange Return Shipping

See one of the following:
• If the equipment to be returned is a Specifically Targeted Printed Circuit
Board, see "Specifically Targeted PCBs" on page B-19
• For all other equipment types, see "General Instructions" on page B-20

Specifically Targeted PCBs

For any reason the Director of Quality Assurance (QA), with input from other
groups such as Customer Service, Hardware Systems, Repair and Maintenance
Support (RMS) and/or Manufacturing, can authorize a board type to be
"captured" and sent to the North Carolina facility for evaluation and analysis.
NSD QA receives the board(s), records board information, such as part number
and serial number and problem description on the appropriate forms and sends
the PCB to a Hardware Systems representative who initiates the design
engineering evaluation. Once the evaluation and repair, if applicable, is complete,
the results are documented and the PCB returned to NSD QA.
Manufacturing may be involved in the investigations. In certain unique
circumstances the capture of an individual PCB, for evaluation, can be initiated
through a customer request.
910-2969-001 Revision H, February 2007
Preliminary
B-19