Configure Ivr - D-Link DI-1750 Reference Manual

13. Configure IVR

IVR is a function module in D-Link voice product and takes charge of voice exchanging and supports
voice authentic cost service. Its cost function needs cooperate of RADIUS server. If you select
RADIUS in authentication, you should also configure RADIUS server. This chapter mainly produces
some basic IVR configuration.
As processing AAA operating on IP voice call and even logging specification of each call, you should
get the identity of the caller. This information (caller identity) is either the caller number or a
number/password peer pre-configured. In the second case, the IP phone user needs to input a set of
numbers before inputing number/password peer, in order to inform the IP phone system the following
step is to input number/password peer (Otherwise the system will consider number/password peer to
be called number and process parsing.) This set of numbers is what we called access service number.
In fact the user taking caller number to be authenticator can also use access service number, which
may be a consideration of uniform costing (A group of users use one access service number.) or be a
convenience for maintanence of call purview. Therefore we have three dial flows (The first is called one
dial flow and the last two called two dial flow.).
♦ Directly dial the called number.
♦ First dial access service number and then dial the called number.
♦ First dial access service number, then input number/password peer and finally input called number.
Voice RADIUS can supply the upper three different basic access flow according to user configuring and
configure the flow parameters (such as re-dial times, number/password and so on).
To mask all IVR configuration one-off, we supply a general switch for throughout IVR service function.
Shut down this switch, all IVR well stop functioning. It is enabled by default. Please perform the
following configuration in ivr configure mode:
Command
ivr {enable | disable}
Default configuration is enable.
We will introduce the following contents to you:
♦ Configure access number
♦ Configure dial flow as well as concerned parameters
♦ Configure ivr phone
♦ Configure direct ivr authentication mode
♦ Configure one-off ivr dial mode
♦ Configure ivr record mode
♦ Enable RADIUS authentication
♦ Enable RADIUS costing
♦ Configure access number
As to a two-dial user, he must first dial a special access number then he could achieve IP phone service.
So you must configure corresponding access number before enable two-dial service.
Please perform the following configuring in dial-peer ivr configure mode:
Command
destination-pattern des-num
Configure dial flow as well as concerned parameters.
Model Name
Enabling /Closing down IVR service
Configuring ivr connection service number.
- 478 -
Function
Function