Troubleshooting With Diagnostic Tools; Diagnostic Tools - Oracle X5-4 Service Manual

Troubleshooting With Diagnostic Tools

This section describes the available diagnostic tools and documentation that you can use to
troubleshoot server issues.
"Diagnostic Tools" on page 57
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"Diagnostic Tool Documentation" on page 58
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Diagnostic Tools

The server and its accompanying software and firmware contain diagnostic tools and features
that can help you isolate component problems, monitor the status of a functioning system,
and exercise one or more subsystems to disclose more subtle or intermittent hardware-related
problems.
Each diagnostic tool has its own specific strength and application. Review the tools listed in
this section and determine which tool might be best to use for your situation. Once you have
determined the tool to use, you can access it locally (while at the server) or remotely.
The selection of diagnostic tools available for your server range in complexity from a
comprehensive validation test suite (Oracle VTS) to a chronological event log (Oracle ILOM
System Log). The selection of diagnostic tools also include standalone software packages,
firmware-based tests, and hardware-based LED indicators.
The following table summarizes the diagnostic tools that you can use when troubleshooting or
monitoring your server.
Diagnostic
Tool
Oracle
ILOM
Preboot
Menu
Type What It Does
SP Monitors environmental
firmware conditions and component
functionality sensors,
generates alerts, performs
fault isolation, and
provides remote access.
SP Enables you to restore
firmware some Oracle ILOM default
settings when Oracle
ILOM is not accessible.

Troubleshooting With Diagnostic Tools

Accessibility Remote Capability
Can function on either Designed for remote and local
standby power mode or access.
full power mode and is not
OS dependent.
Can function on standby Local, but remote serial access
power and when operating is possible if the SP serial port
system is not running. is connected to a network-
accessible terminal server.
Troubleshooting and Diagnostics 57