Troubleshooting Hardware Faults Using Oracle ILOM
4.
To get more information, click one of the Open Problems links.
The Open Problems screen provides detailed information, such as the time the event occurred,
the component and subsystem name, and a description of the issue. It also includes a link to a
KnowledgeBase article.
Tip -
The System Log provides a chronological list of all the system events and faults that have
occurred since the log was last reset and includes additional information, such as severity levels
and error counts. The System Log also includes information on devices not reported in the
Subsystem Summary screen. To access it, click the System Log link.
In this example, the hardware fault with DIMM 8 of CPU 0 requires local/physical access to the
server.
5.
Before going to the server, review the server Product Notes document for
information related to the issue or the component.
The Product Notes document contains up-to-date information about the server, including
hardware-related issues.
To prepare the server for service.
6.
See
"Preparing to Service the Server" on page
Service the component.
7.
Note -
more information, refer the component service procedure.
Troubleshooting Using the Front Panel Indicators
This section describes the state of the server front panel indicators when the system components
are in a fault state.
The eight indicators on the server front panel show the state of the server. The following
sections describe the conditions of the front panel indicators for various server states:
Note -
Features" on page
"Server Boot Process and Normal Operating State Indicators" on page 41
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40
Oracle Server X5-4 Service Manual • December 2015
After servicing the component, you might need to clear the fault in Oracle ILOM. For
For more information about the server front panel, see
17.
93.
"Server Front Panel
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