Fuji Xerox Versant 80 Press User Manual page 806

22 Problem Solving
Error Code
021-403 [Cause]
[Remedy] Check the followings:
021-404 [Cause]
[Remedy] Check the followings:
22
021-405 [Cause]
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
021-406 [Cause]
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
021-407 [Cause]
[Remedy] Check the followings:
806
Cause and Remedy
Failed to resolve the address of the EP center of Fuji Xerox or EP communication
aggregate server.
LAN cable connection
DNS server address setting
The default gateway setting
The subnet mask setting
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Failed to connect the server or the proxy server. One of the probable cause is that the
power of these servers is switched off.
LAN cable connection
DNS server address setting
The default gateway setting
The subnet mask setting
EP proxy server setting (For BB-Direct configuration)
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.
Also, when FQDN of the EP communication aggregate server is changed for the EP
communication aggregate server configuration, contact our Customer Support Center.
An error occurred in the SSL communication with the external server.
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
The SSL certificate of the external server is not correct.
on the machine power. If the error still is not resolved, contact our Customer Support
Center.
Failed to authorize the proxy server while connecting to the EP system via the Internet.
(Receiving HTTP status code 407)
The login user of the EP proxy server
The password of the EP proxy server
If the error still is not resolved after checking the above settings, there may be a network
failure or the proxy server settings may be changed or failed. Consult your system
administrator.
If the network works normally but the error still is not resolved, contact our Customer
Support Center.