Fuji Xerox DocuPrint CP315 dw User Manual

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Page 1 DocuPrint CP315 dw User Guide...
Page 2 It may be a legal offence to print currency notes, certificates of stocks and securities, or any other documents of similar nature, regardless of whether they will be used. Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking. Important This manual is copyrighted with all rights reserved.
Page 3: Preface
Preface Thank you for purchasing the DocuPrint CP315 dw. This manual is intended for users who use the printer for the first time, and provides all the necessary operating information about the print function. Please read this manual to achieve the best performance from this printer.
Page 4: Table Of Contents
Contents Preface......................................3 Before Beginning ......................7 1.1 Types of Manuals..................................8 1.1.1 Manuals Included With the Printer ............................8 1.1.2 Manuals Included With Optional Accessories........................8 1.2 About This Manual.................................. 9 1.2.1 Organization .....................................9 1.2.2 Conventions ......................................9 1.3 Printer Overview..................................11 1.3.1 Front, Internal, and Rear View..............................11 1.3.2 Operator Panel ....................................
Page 5 3.4 Reducing Power Consumption ............................63 3.4.1 Entering the Power Saver Mode............................. 63 3.4.2 Changing the Elapsed Time Before the Printer Enters the Power Saver Mode ........... 63 3.5 Print Media Guidelines.................................64 3.5.1 Supported Print Media................................64 3.5.2 Supported Paper Weight................................67 3.5.3 Recommended Print Media ..............................
Page 6 7.3 Contacting Service................................163 7.4 Getting Help..................................164 7.4.1 Operator Panel Messages...............................164 7.4.2 Obtaining the Product Information ...........................164 Appendix.........................165 Specifications ....................................166 Optional 550-Sheet Feeder..................................169 Non-Genuine Mode..................................170 Contacting Fuji Xerox .................................. 171 Technical Support Policy..................................171 Online Services......................................171 User Guide...
Page 7: Before Beginning
1 Before Beginning Types of Manuals......................8 About This Manual......................9 Printer Overview ......................11 1 Before Beginning...
Page 8: Types Of Manuals
1.1 Types of Manuals 1.1.1 Manuals Included With the Printer Safety Guide Describes the information you need to know before using the printer and how to operate the printer safely. Setup Guide Describes step-by-step instructions on how to set up your printer. User Guide (this manual)("Software/Product Manual"...
Page 9: About This Manual
1.2 About This Manual This manual is intended for first time users of the printer. It describes the basic operations for the print feature. Note ® ® • In this manual, the procedures for the computer are explained using Microsoft Windows 7 and OS X 10.11 unless stated otherwise.
Page 10 • Screen names, buttons, or menus displayed on the operator panel screen. • Buttons, menus, folders, windows, or dialog boxes displayed on the computer screen. < > Indicates hardware buttons on the operator panel. > Indicates a process flow. – Orientation of documents or paper is described in this manual as follows: Long Edge Feed (LEF): Loading the document or paper in landscape orientation.
Page 11: Printer Overview
1.3 Printer Overview 1.3.1 Front, Internal, and Rear View Front View Operator Panel Bypass Tray Right Side Cover Front Cover Optional 550-Sheet Feeder (Tray2) Output Tray Extension Tray1 Internal View Toner Cartridges Drum Cartridges Waste Toner Box 1 Before Beginning...
Page 12 Note • Do not remove or insert the toner cartridges when the printer is in operation. Retard Rollers Paper Feed Rollers Rear View Wireless LAN Adapter Power Connector USB Port Duplex Unit Ethernet Port Fusing Unit Kensington Lock Slot Rear Cover User Guide...
Page 13: Operator Panel
1.3.2 Operator Panel <NFC> Starts communication between the printer and a mobile device with the NFC function when the device is tapped to or waved over the reader. Note • NFC detection may vary with device type. LCD Panel Displays various settings, instructions, and error messages. <Power>...
Page 14 <WPS> button Starts Wi-Fi Protected Setup (Push Button Configuration). Note • Moving to a different menu or returning to a previous screen cancels the current entry or setting. Make sure to press the button to save the current entry or setting. User Guide...
Page 15: Setting Up The Printer
2 Setting Up the Printer Attaching the Wireless LAN Adapter..............16 Turning On/Off the Printer ..................17 Connecting Your Printer to a Computer or Network ........19 Connecting Your Printer to Mobile Devices ............29 Setting the IP Address ....................38 2 Setting Up the Printer...
Page 16: Attaching The Wireless Lan Adapter
2.1 Attaching the Wireless LAN Adapter Turn off the printer. Push down on the latch of the wireless adapter socket cover, and then remove the cover. Insert the connector of the wireless LAN adapter to the wireless adapter socket. User Guide...
Page 17: Turning On/Off The Printer
2.2 Turning On/Off the Printer 2.2.1 Turning On the Printer Important • Do not use extension cords or power strips. • The printer should not be connected to an uninterruptible power supply (UPS) system. • After turning on the printer for the first time, set the display language, date and time settings. For details, see "Setting Initial Settings on the Operator Panel (P.18)."...
Page 18: Turning Off The Printer
2.2.2 Turning Off the Printer Important • The data in the memory is cleared when the printer is turned off. Press the <Power> button. Make sure that [Power Off] is displayed on the LCD panel, and then press the button. Note •...
Page 19: Connecting Your Printer To A Computer Or Network
2.3 Connecting Your Printer to a Computer or Network 2.3.1 Overview The printer supports wired and wireless connections. The following are the simple procedures recommended to connect the printer to a computer or network. Wireless connection Necessary preparations Check the settings of your access point or wireless router. ®...
Page 20: Connecting To A Wireless Network
2.3.2 Connecting to a Wireless Network Preparing to Use a Wireless Network Perform the following procedures before configuring the wireless settings. Make sure that the wireless LAN adapter is attached to the printer. Refer • For details, see "Attaching the Wireless LAN Adapter (P.16)." Make sure to disconnect the Ethernet cable from the printer.
Page 21 Press the button to select [Administrator Menu], and then press the button. Note • If [Panel Lock] is enabled, enter the password. For details about this setting, see "Panel Lock (P.41)." Press the button to select [Network Setup], and then press the button.
Page 22 Press the button to select [Administrator Menu], and then press the button. Note • If [Panel Lock] is enabled, enter the password. For details about this setting, see "Panel Lock (P.41)." Press the button to select [Network Setup], and then press the button.
Page 23: Connecting To A Wired (Ethernet) Network
2.3.3 Connecting to a Wired (Ethernet) Network To connect the printer to an Ethernet network, connect an Ethernet cable into the Ethernet port on the rear of the printer, and then connect the other end of the cable into an Ethernet outlet or a hub. Ethernet outlet/hub 2.3.4 Connecting to a Computer With USB To connect the printer directly to a computer, connect the smaller USB connector into the USB port on the rear...
Page 24 • Print & Scan Hub Refer • To install the PostScript 3 Compatible driver and Fuji Xerox Common Print Driver, see "Installing With Custom Install (P.24)." • To install the XML Paper Specification (XPS) driver, see "Installing the XML Paper Specification (XPS) Print Driver (P.25)."...
Page 25 Select the connection method you are using, and then click [Next]. Follow the on-screen instructions to complete the setup. ® Fuji Xerox Common Print Driver is supported and optimized on Windows 8.1 or later. Installing the XML Paper Specification (XPS) Print Driver Note ®...
Page 26: Installing Software For Mac Os X
®  For Windows Insert the "Software/Product Manual" disc into your computer. Open the following folders in the disc: [Software] > [XPS] > [i386_amd64]. Open the desired language folder, and then extract the zip file in the folder to your desired location. Right-click the Start button, and then click [Control Panel].
Page 27 Adding a Printer Using USB Connection The following procedure uses OS X 10.11 as an example. Turn on the printer. Connect the USB cable to the printer and your computer. Open the [System Preferences] window, and then click [Printers & Scanners]. Click the + (plus) sign, and then click [Default].
Page 28: Installing Print Drivers On Linux Computers (Cups)
Specify the optional accessories that have been installed on the printer, and then click [OK]. Make sure that the printer is displayed in the [Printers & Scanners] dialog box. Configuring With Optional Accessories On the driver, specify the optional accessories that have been installed on the printer to enable features associated with those accessories.
Page 29: Connecting Your Printer To Mobile Devices
2.4 Connecting Your Printer to Mobile Devices You can connect the printer directly to your mobile devices, such as computers, smartphones, and tablets, and then you can print documents, photos, web pages, or e-mails quickly and easily. 2.4.1 Wi-Fi Direct Wi-Fi Direct allows your mobile devices to connect to the printer directly via a Wi-Fi network.
Page 30 Make sure that the number of mobile devices shown on the screen are two or less, and then press the button. Note • When the number of connected devices reaches three, you cannot connect anther device to the Wi-Fi Direct network. Disconnect all the devices from the network.
Page 31 ® ® For Windows 7/Windows You need to install the print driver on the mobile device. Refer • For details about how to install the print driver, see "Installing Software for Windows® (P.23)." For OS X 10.11: You need to install the print driver on the mobile device. Refer •...
Page 32: Print Utility
Press the button to select [Administrator Menu], and then press the button. Note • If [Panel Lock] is enabled, enter the password. For details about this setting, see "Panel Lock (P.41)." Press the button to select [Network Setup], and then press the button.
Page 33: Google Cloud Print
Tap [Print]. 2.4.4 Google Cloud Print By registering the printer to your Google account, Google Cloud Print service allows you to print from various mobile devices connected to the Internet. You can print documents, photos or e-mails using the Google Chrome browser or programs such as Google Drive on your mobile device.
Page 34 Google Cloud Print version 2.0 sends the print data to the printer either via Internet or via local network. This version is recommended for the environment where the Internet connection cannot be used. Note • Available options for printing may vary according to your device or the version of the Google Cloud Print service. •...
Page 35 Click [Register] for the printer you want to register. Note • If [Bonjour] is disabled, the newly added printer is not displayed in [New devices]. In this case, start CentreWare Internet Services > click the [Properties] tab > [Port Status] on the left pane of the screen > select the [Enabled] check box for [Bonjour].
Page 36: Mopria Print Service
Install the Google Drive program on your mobile device. Note • You can download the program from the Google Play store. Start the Google Drive program on your mobile device. next to the file name of the file you want to print. Tap [Print].
Page 37 In order to print, connect your mobile device to the same network as the printer or use the Wi-Fi Direct functionality to connect your mobile device to the printer. Note • Mopria Print Service might be preloaded in your mobile device. If your mobile device does not have the Mopria Print Service, you can easily download it from the Google Play store.
Page 38: Setting The Ip Address
2.5 Setting the IP Address 2.5.1 Assigning the IP Settings to the Printer You need to assign an IP address, subnet mask (for IPv4 only), and gateway address to the printer before using it in a network environment. The printer offers IPv4, IPv6, and dual stack connectivity. If your network supports both IPv4 and IPv6, select the dual stack mode.
Page 39: Verifying The Ip Settings
Press the button to select [IPv4], and then press the button. Press the <Back> button twice. Press the button to select [IPv4], and then press the button. Press the button to select [Get IP Address], and then press the button. Select how the IP address is assigned.
Page 40: Using Your Printer
3 Using Your Printer Using the Operator Panel ...................41 Understanding the Printer Menus................43 CentreWare Internet Services...................61 Reducing Power Consumption..................63 Print Media Guidelines ....................64 Loading Print Media .....................69 User Guide...
Page 41: Using The Operator Panel
3.1 Using the Operator Panel The operator panel consists of an LCD panel, status LED lights, a <Power> button, a <WPS> button, a <Menu> button, and control buttons. Refer • For details about names of parts, see "Operator Panel (P.13)." Note •...
Page 42 Press the button to select [Secure Settings], and then press the button. Select [Panel Lock], and then press the button. Press the button to select [Change Password], and then press the button. Enter the current password, and then press the button.
Page 43: Understanding The Printer Menus
3.2 Understanding the Printer Menus This section describes the printer settings menu that can be accessed by pressing the <Menu> button on the operator panel. Note • You can limit the access to some menus by setting the password. This prevents other users from inadvertently changing the settings.
Page 44: Meter Readings]
▌ [Report / List] > [Error History] Prints a detailed list of paper jams and fatal errors. ▌ [Report / List] > [Print Meter] Prints the reports for the total number of pages printed. ▌ [Report / List] > [Demo Page] Prints a page for testing colors.
Page 45 ▌ [Administrator Menu] > [PCL Settings] > [Output Size] Specifies the default paper size. Note • Selecting a custom size for the paper size prompts you to enter a custom length and width. ▌ [Administrator Menu] > [PCL Settings] > [Orientation] Specifies how text and graphics are oriented on the page.
Page 46 ▌ [Administrator Menu] > [PCL Settings] > [Hex Dump] Specifies whether to help to isolate the source of a print job problem. With this setting enabled, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. ▌...
Page 47 ▌ [Administrator Menu] > [PDF Settings] > [Password] Specifies the password used to protect PDF files from printing. ▌ [Administrator Menu] > [PDF Settings] > [Collated] Specifies whether to sort PDF files. ▌ [Administrator Menu] > [PDF Settings] > [Output Size] Specifies the output paper size for PDF files.
Page 48 [Auto] The tray is selected in accordance with the PCL mode. [Select FromTray] The tray is selected in accordance with regular PostScript 3 Compatible printers. ▌ [Administrator Menu] > [PS Settings] > [PS Default Color] Specifies the color mode. ▌ [Administrator Menu] >...
Page 49 [Mixed mode PSK] Selects to configure the wireless setting with the encryption type of [Mixed mode PSK]. [Mixed mode PSK] automatically selects the encryption type from either WPA-PSK-AES or WPA2-PSK-AES. [Passphrase Entry] Specifies the passphrase of alphanumeric characters from 8 to 63 bytes long, and the hexadecimal characters of 64 bytes long.
Page 50 [Group Role] [Auto] Automatically sets the group role of the printer. [Group Owner] Sets the printer as the group owner over the Wi-Fi Direct network. Setting the printer to become the group owner makes it possible for mobile devices to discover the printer.
Page 51 [100BASE-TX Half] [100BASE-TX Full] [1000BASE-T Full] ▌ [Administrator Menu] > [Network Setup] > [TCP/IP] Configures TCP/IP settings. ▌ [Administrator Menu] > [Network Setup] > [TCP/IP] > [IP Mode] Configures the IP mode. [Dual Stack] Uses both IPv4 and IPv6 to set the IP address. [IPv4] Uses IPv4 to set the IP address.
Page 52 ▌ [Administrator Menu] > [Network Setup] > [Protocol] Enables or disables each protocol. The change becomes effective after the printer is restarted. [LPD] [Port9100] [FTP] [IPP] [WSD] [SNMP (UDP/IP)] [StatusMessenger] [Internet Services] [Bonjour(mDNS)] [Telnet] [HTTP-SSL/TLS] [Google Cloud Print] WSD stands for Web Services on Devices. SNMP stands for Simple Network Management Protocol.
Page 53 ▌ [Administrator Menu] > [Network Setup] > [PS Data Format] Specifies the PostScript 3 Compatible communication protocol. The change becomes effective after the printer is restarted. [Auto] Used when auto-detecting the PostScript 3 Compatible communication protocol. [Standard] Used when the communication protocol is in ASCII interface. [BCP] Used when the communication protocol is in binary format.
Page 54 [Sleep Timer] Specifies the time for the printer to enter the sleep mode after it has entered the low power mode. When you specify 1 minute for [Low Power Timer], the printer enters the low power mode 1 minute after it has been idle for the specified time.
Page 55 [AutoClear Alert] Selects the volume for a tone 5 seconds before the printer performs auto clear. [All Tones] Selects the volume for all the alert tones. ▌ [Administrator Menu] > [System Settings] > [mm / inch] Specifies the default measurement unit displayed after the numeric value on the LCD panel. Note •...
Page 56 ▌ [Administrator Menu] > [System Settings] > [RAM Disk] Specifies whether to allocate memory to the RAM disk file system for the stored print feature. When this feature is enabled, the RAM disk size can be specified. The change becomes effective after the printer is restarted. ▌...
Page 57 ▌ [Administrator Menu] > [NFC] Specifies whether to allow a mobile device such as a tablet or a smartphone to connect to the printer via NFC communication. ▌ [Administrator Menu] > [Maintenance Mode] Use this menu to configure the maintenance settings, such as adjusting the fusing unit and cleaning the transfer unit.
Page 58 [Non-Genuine] Specifies whether to use toner cartridge of another manufacturer. Important • Using a non-Fuji Xerox toner cartridge may severely damage the printer. The warranty does not cover damages caused by using a non-Fuji Xerox toner cartridge. ▌ [Administrator Menu] > [Maintenance Mode] >...
Page 59: Tray Settings]
▌ [Administrator Menu] > [Secure Settings] Use this menu to configure the security settings, such as limiting access to the menus. This prevents the printer settings from being changed accidentally. ▌ [Administrator Menu] > [Secure Settings] > [Panel Lock] Specifies whether to limit access to the menus with a password, and to change the password. [Panel Lock Set] Sets password protection for the following menus: •...
Page 60: Panel Language]
[Display Screen] Specifies whether to display a popup message that prompts to set the paper type and paper size when paper is loaded in tray1. ▌ [Tray Settings] > [Tray2] Note • This setting is available only when the optional 550-sheet feeder is installed. Specifies the paper loaded in the optional 550-sheet feeder.
Page 61: Centreware Internet Services
3.3 CentreWare Internet Services Use CentreWare Internet Services to monitor the status of your network printer without leaving your desk. You can view and/or change the printer settings, monitor toner level, and acknowledge the timing of ordering replacement consumables. Note •...
Page 62: Managing Access To Printer Menus
If you do not know the IP address of the printer, verify the IP address by using the operator panel, or printing the Printer Settings report. For details about how to verify the IP address, see "Verifying the IP Settings (P.39)." Refer •...
Page 63: Reducing Power Consumption
3.4 Reducing Power Consumption The printer has the power saver mode that reduces power consumption and saves on electrical consumption compared to leaving the printer fully on. The power saver mode consists of the low power mode and sleep mode. The sleep mode further reduces power consumption.
Page 64: Print Media Guidelines
Important • The toner may come off the print media if it gets wet by water, rain, steam, and so on. For details, contact the Fuji Xerox local representative office or an authorized dealer.
Page 65 Paper Type Plain Bond Recycled Letterhead Preprinted Prepunched Colored Covers Covers Thick *1*4 Rough Surface Coated Coated Thick Labels Envelope Loading Capacity 50 sheets of the standard paper Duplex printing is not available. This is available on certain regions. Acceptable custom paper size and weight for duplex printing: Width: 139.7 mm (5.5") to 215.9 mm (8.5") Length: 210 mm (8.27") to 355.6 mm (14") Weight: 60 –...
Page 66 Paper Type Plain Bond Recycled Letterhead Preprinted Prepunched Colored Covers Covers Thick Coated Coated Thick Labels Envelope Loading Capacity 250 sheets of the standard paper Duplex printing is not available. This is available on certain regions. Acceptable custom paper size and weight for duplex printing: Width: 139.7 mm (5.5") to 215.9 mm (8.5") Length: 210 mm (8.27") to 355.6 mm (14") Weight: 60 –...
Page 67: Supported Paper Weight
3.5.3 Recommended Print Media Proper print media selection helps to prevent paper jams and ensures trouble-free printing. Fuji Xerox recommends the standard print media shown in the following table. For more information, contact your local Fuji Xerox representative. Paper Name...
Page 68: Print Media Storage Guidelines
3.5.5 Print Media Storage Guidelines For proper print media storage, the following guidelines help you to avoid print media feeding problems and uneven print quality. • Store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40 percent.
Page 69: Loading Print Media
3.6 Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. 3.6.1 Before Loading Important •...
Page 70 Pull the tray of the optional 550-sheet feeder halfway out of the printer. Hold the tray with both hands, slightly tip the front of the tray upwards, and then pull it out completely. Adjust the paper guides according to the paper size that you want to load. Note •...
Page 71 Before loading the print media, flex and fan the sheets. Straighten the edges of the stack on a level surface. Load the print media into the tray with the recommended print side facing up. Important • Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. Note •...
Page 72: Loading Print Media In The Bypass Tray
Insert the tray into the printer and push until it stops. Note • If the front side of the tray is extended, the tray protrudes when it is inserted into the printer. Press the button to select the appropriate paper size, and then press the button.
Page 73 Gently pull and open the bypass tray cover. Note • Extend the extension tray as necessary. Slide the width guides according to the paper size that you want to load. Load print media facing up with the top edge first. Note •...
Page 74 Make sure that both width guides rest lightly against the edge of the print media stack. Important • Overtightening the guides may cause jams. Loading Labels in the Bypass Tray Note • Do not load labels in the bypass tray together with other types of paper. •...
Page 75: Loading Envelopes
3.6.4 Loading Envelopes Important • You can load envelopes only in the bypass tray and tray1. • The label on the bypass tray shows how to load print media and envelopes for printing. Note • Use only freshly unpackaged and undamaged envelopes. If you do not load envelopes right after they have been removed from the package, they may bulge.
Page 76 Load the envelopes to the bypass tray or tray1. Adjust the paper guides for tray1, or adjust the width guides for the bypass tray accordingly after envelopes are loaded. Select [Envelope] for the paper type, and then select the correct size of the envelopes from the print driver.
Page 77: Loading Letterhead, Pre-Printed, And Pre-Punched Paper
3.6.5 Loading Letterhead, Pre-Printed, and Pre-Punched Paper Letterhead, pre-printed, and pre-punched paper must be loaded the top edge first with the print side facing up as shown in the following illustration. Note • Make sure that 2-sided printing is enabled, and [Paper Type] is set to [Letterhead], [Preprinted], or [Prepunched] on the operator panel even when printing on a single side.
Page 78: Printing
4 Printing Basic Printing........................79 User Guide...
Page 79: Basic Printing
4.1 Basic Printing 4.1.1 Printing from a Computer Note • Print settings made from a print driver have precedence over the menu settings made from the operator panel. For details about a print driver feature, see the help of the print driver. •...
Page 80: Stored Print
• The stored print feature is not available when a print job is too large for the available memory. • The stored print feature is available when using the Printer Control Language (PCL) driver, PostScript 3 Compatible driver, or Fuji Xerox Common Print Driver. User Guide...
Page 81  Storing Print Jobs With the Print Driver To use the stored print feature, you need to select [Secure Print] or [Sample Set] from [Job Type] in the [Paper/Output] tab of the print driver. The job is stored in the memory until you print it from the operator panel, or turn off the printer.
Page 82: Changing The Print Settings
4.1.4 Changing the Print Settings You can change most of the print settings from the program you are printing from. Changing the settings from the program is prioritized over the default print settings. Also, you can change the settings from: •...
Page 83: Know Your Printer
5 Know Your Printer Understanding the Software of Your Printer ............84 Auditron..........................85 Using Digital Certificates....................86 Understanding Printer Messages ................92 5 Know Your Printer...
Page 84: Understanding The Software Of Your Printer
• For details about [Cloud Service Hub], see the following web site. https://cloudservicehub.fujixerox.com To start Print & Scan Hub, click [Start] > [All Programs] > [Fuji Xerox Print & Scan Hub] > [Print & Scan Hub]. Note • If the printer is connected to the network, the printer status is displayed on CentreWare Internet Services.
Page 85: Auditron
5.2 Auditron Auditron contains an authentication function that can set limits on what processes can be used, as well as an account management that can be used to control usage based on authentication. The following illustration shows how the printer works with Auditron. Registered user B Registered user A Can print up to...
Page 86: Using Digital Certificates
5.3 Using Digital Certificates The authentication feature using digital certificates upgrades security when sending print data or setting data. This chapter describes how to manage digital certificates. The printer supports the following digital certificate formats. • PKCS#12 HTTPS, Wi-Fi (WPA-Enterprise) •...
Page 87 Creating and Downloading a Certificate Signing Request (CSR) Note • To download a CSR from the printer, you must set up HTTPS communication. See "Preparing to Use HTTPS Communication (P.86)." Start CentreWare Internet Services. Refer • For details about how to start CentreWare Internet Services, see "Starting CentreWare Internet Services (P.61)." Click the [Properties] tab >...
Page 88 To set a certificate of SSL/TLS Server, SSL/TLS Client, or Wireless LAN (Client), select [Local Device]. Select the purpose of use from the [Certificate Purpose] list. Click [Display the List]. Note • If the list includes more than 20 certificates, click [Next] to display the next page. Select the certificate to associate.
Page 89: Setting The Features
• For an SSL/TLS Server, sets the HTTP-SSL/TLS and IPPS communication to OFF. • For an SSL/TLS Client, set the SMTP-SSL/TLS and IEEE 802.1x (EAP-TLS) setting to OFF. • For wireless LAN, change the wireless security setting to other than WPA-Enterprise before deleting the certificate.
Page 90 Setting SMTP-SSL/TLS Communication Start CentreWare Internet Services. Refer • For details about how to start CentreWare Internet Services, see "Starting CentreWare Internet Services (P.61)." Click the [Properties] tab > [SSL/TLS Server Communication] on the left pane of the screen. Select the desired connection method from the [SMTP - SSL/TLS Communication] drop-down list box. Click [Apply].
Page 91 Select [WPA-Enterprise-AES/WPA2-Enterprise-AES] from the [Encryption] drop-down list box of [Security Settings]. Note • [WPA-Enterprise-AES/WPA2-Enterprise-AES] becomes available only when the following steps are set correctly. - Importing a Digital Certificate - Setting a Digital Certificate - Confirming the Settings of a Digital Certificate Set [EAP-Identity] of [WPA-Enterprise].
Page 92: Understanding Printer Messages
5.4 Understanding Printer Messages The operator panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of status codes, and informs you what you can do to clear error messages.
Page 93 Status-Code What you can do 016-720 An unsupported Page Description Language (PDL) is included. Use supported print drivers. Refer • For details about how to install the print drivers, see "Installing Software for Windows® (P.23)" and "Installing Software for Mac OS X (P.26)." 016-757 The account is not registered.
Page 94 Status-Code What you can do 091-960 Remove the unsupported drum cartridge of the specified color, and then install a supported drum cartridge. 091-961 Refer 091-962 • For details, see "Replacing the Drum Cartridges (P.103)." 091-963 092-310 Turn off the printer. Clean the Color Toner Density (CTD) sensor with a clean dry cotton swab, and then turn on the printer.
Page 95: Maintaining Your Printer
6 Maintaining Your Printer Managing the Printer....................96 About Supplies ........................99 Replacing Consumables ................... 101 Cleaning the Printer....................110 Moving the Printer...................... 119 Removing the Wireless LAN Adapter and Optional Accessories....120 Checking Page Counts ....................130 6 Maintaining Your Printer...
Page 96: Managing The Printer
6.1 Managing the Printer You need to complete certain tasks to maintain optimum print quality. 6.1.1 Managing the Printer With CentreWare Internet Services When the printer is installed in a TCP/IP environment, you can use CentreWare Internet Services to check the printer status, the remaining volume of consumables, and the paper loaded in this printer.
Page 97 Item Item to be Description configured [Protocol Settings] > [Machine's E-mail Select appropriate settings for sending and receiving e-mail. [E-mail] Address], [SMTP Server Address], [SMTP Server Port Number], [E-Mail Send Authentication], [Login Name], [Password], [SMTP Server Connection Status], [POP3 Server Address], [POP3 Server Port Number], [Login Name],...
Page 98 Command Parameter Description #Status Set this when you want to check the printer status.  Example of Commands To check the printer status when the read only password is "ronly": #Password ronly #Status #NetworkInfo User Guide...
Page 99: About Supplies
6.2 About Supplies 6.2.1 Supplies Note • Use of consumables/periodical replacement parts not recommended by Fuji Xerox may impair machine quality and performance. Use only consumables/periodical replacement parts recommended by Fuji Xerox. Product Name Product Code Printable number of pages...
Page 100: Ordering Supplies
6.2.3 Ordering Supplies You can order toner cartridges, drum cartridges, and waste toner box by contacting the Fuji Xerox local representative office or an authorized dealer. 6.2.4 Storing Print Media To avoid potential paper feeding problems and uneven print quality, there are several things you can do when storing print media: •...
Page 101: Replacing Consumables
It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.
Page 102 This message appears only when Fuji Xerox toner cartridge is used (The Non-Genuine mode is disabled). The remaining page yield differs depending on printing conditions, contents of the documents, and frequency of turning on/off the printer. For more information, see "Supplies (P.99)."...
Page 103: Replacing The Drum Cartridges
Shake the new toner cartridge six times to distribute the toner evenly. Align the toner cartridge to the notches on the associated cartridge slot, and then insert the toner cartridge. Push the toner cartridge all the way in until you feel a click. Close the front cover.
Page 104 Message Remaining Page Yield Printer Status and Action "Replace Black Drum The drum cartridge has reached the end of its life. Replace Cartridge" the old drum cartridge with a new one. Replacing the Drum Cartridge Open the right side cover. Push down the latch to release the waste toner box from the printer.
Page 105 Always keep the side that was attached to the printer facing up. Important • Never let the side that was attached to the printer face down. This may cause the toner to spill out. Pull down the tab on the drum cartridge that you want to replace. Pull the drum cartridge halfway out by pulling the tab, and then support the drum cartridge from underneath with your other hand and pull it out completely.
Page 106 Remove the orange protective cover from the drum cartridge. Insert the drum cartridge into the associated cartridge slot, and then push until it stops. Pull up the tab on the drum cartridge. Pull out the cleaning rod from inside the printer. User Guide...
Page 107 Insert the cleaning rod into the hole of the tab on the drum cartridge until it stops, and then pull it out. Note • Insert the cleaning rod with the pad side up. • It is not necessary to move the cleaning rod back and forth repeatedly. Return the cleaning rod to its original location.
Page 108: Replacing The Waste Toner Box
6.3.3 Replacing the Waste Toner Box Overview When a waste toner box reaches its usable life-span, the following messages appear on the LCD panel. Message Remaining Page Yield Printer Status and Action "Waste Toner Box Replace Approximately 3,000 The waste toner box is near the end of its life. Prepare a new Soon"...
Page 109 Make sure that the side that was attached to the printer is facing up so that the waste toner does not spill out. Important • Take care not to drop the waste toner box while you are removing it. • After removing the waste toner box, do not touch the parts shown in the illustration. Toner can soil or stain your hands. Insert the used waste toner box into the plastic bag that came with the new waste toner box and seal the bag.
Page 110: Cleaning The Printer
6.4 Cleaning the Printer WARNING • When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion. CAUTION •...
Page 111 Open the right side cover. Push down the latch to release the waste toner box from the printer. Gently pull the waste toner box upwards. Important • Take care not to drop the waste toner box while you are removing it. •...
Page 112 Always keep the side that was attached to the printer facing up. Important • Never let the side that was attached to the printer face down. This may cause the toner to spill out. Pull out the cleaning rod from inside the printer. Insert the cleaning rod into one of the four holes of the tabs on the drum cartridges until it stops, and then pull it out.
Page 113 Return the cleaning rod to its original location. Insert the waste toner box. Make sure that the two indented parts on the bottom go into the brackets on the printer. Push on the handle of the waste toner box until it clicks. Close the right side cover.
Page 114 Gently pull and open the bypass tray. Note • If the bypass tray is already open, remove the paper on the bypass tray. Grasp both sides of the bypass tray, and then pull it out of the printer. While manually rotating the retard roller, gently wipe the roller with a soft, moistened cloth. Gently wipe the paper feed rollers with a soft, moistened cloth.
Page 115 Insert the bypass tray into the printer.  Cleaning the Retard Roller and Paper Feed Rollers of Tray1 Make sure that the printer is turned off. Gently pull and open the bypass tray. Note • If the bypass tray is already open, remove the paper on the bypass tray. Grasp both sides of the bypass tray, and then pull it out of the printer.
Page 116 While manually rotating the retard roller, gently wipe the roller with a soft, moistened cloth. While manually rotating the paper feed rollers inside the printer, gently wipe the roller with a soft, moistened cloth. Important • Do not lay the printer on its side. This may cause toner to spill out. •...
Page 117  Cleaning the Retard Roller and Paper Feed Rollers of the Optional 550-Sheet Feeder Make sure that the printer is turned off. Pull the tray of the optional 550-sheet feeder halfway out of the printer. Hold the tray with both hands, slightly tip the front of the tray upwards, and then pull it out completely.
Page 118 While manually rotating the paper feed rollers inside the optional 550-sheet feeder, gently wipe the roller with a soft, moistened cloth. Important • Do not lay the printer on its side. This may cause toner to spill out. • Do not touch any other parts inside the printer. This may damage the printer. Insert the optional 550-sheet feeder into the printer, and then push until it stops.
Page 119: Moving The Printer
6.5 Moving the Printer Important • If the optional 550-sheet feeder (tray2) and the cabinet have been installed, uninstall them before moving the printer. If the optional 550-sheet feeder and the cabinet are not fixed securely to the printer, they may fall to the ground and cause injuries.
Page 120: Removing The Wireless Lan Adapter And Optional Accessories
6.6 Removing the Wireless LAN Adapter and Optional Accessories Note • If you change the printer location, or if you ship the printer and the optional accessories to a new location, you must remove the wireless LAN adapter, the optional 550-sheet feeder, and the cabinet from the printer. For shipping, pack them securely and safely to avoid damage.
Page 121: Removing The Cabinet
6.6.2 Removing the Cabinet Turn off the printer. Press on the latch of the cable clamp to open the clamp, and then remove the power cord from the clamp. Unhook the power cord from the cable hook. 6 Maintaining Your Printer...
Page 122 Disconnect the power cord and all other cables from the rear of the printer. Loosen the two screws holding the cable hook, and then remove the hook from the cabinet. Slide the lock switch of the cabinet to the unlock position. User Guide...
Page 123: Removing The Optional 550-Sheet Feeder And The Cabinet
Gently lift the printer off the cabinet, and then place it on a level surface. Important • Two people are required to lift the printer. 6.6.3 Removing the Optional 550-Sheet Feeder and the Cabinet Turn off the printer. 6 Maintaining Your Printer...
Page 124 Press on the latch of the cable clamp to open the clamp, and then remove the power cord from the clamp. Unhook the power cord from the cable hook. Disconnect the power cord and all other cables from the rear of the printer. User Guide...
Page 125 Loosen the two screws holding the cable hook, and then remove the hook from the cabinet. Slide the lock switch of the optional 550-Sheet Feeder to the unlock position. 6 Maintaining Your Printer...
Page 126 Gently lift the printer off the optional 550-Sheet Feeder, and then place it on a level surface. Important • Two people are required to lift the printer. Slide the lock switch of the cabinet to the unlock position. User Guide...
Page 127: Removing The Wireless Lan Adapter
Gently lift the optional 550-Sheet Feeder off the cabinet, and then place it on a level surface. 6.6.4 Removing the Wireless LAN Adapter Turn off the printer. Slide the latch to the right, and then flip the latch towards you. 6 Maintaining Your Printer...
Page 128 Hold the cover with one hand, and then pull the latch towards you with the other and remove the left cover. Push the release lever towards the front of the printer, and then pull out the wireless LAN adapter. Attach the cover and slide the cover towards the front of the printer. Flip the latch towards the front of the printer, and then slide the latch to the left and lock the cover.
Page 129 Attach the wireless adapter socket cover. 6 Maintaining Your Printer...
Page 130: Checking
6.7 Checking Page Counts The total number of printed pages can be checked with the meter readings function displayed on the operator panel. There are four meters classified according to color mode. Note • You can also check the number of printed pages on CentreWare Internet Services. For details about the settings, see the help of CentreWare Internet Services.
Page 131: Troubleshooting
7 Troubleshooting Clearing Jams....................... 132 Possible Problems and Solutions................140 Contacting Service ..................... 163 Getting Help ......................... 164 7 Troubleshooting...
Page 132: Clearing Jams
• Do not attempt to remove a paper deeply jammed inside the printer, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Turn off the printer immediately and contact your local Fuji Xerox representative. The following illustration shows where paper jams may occur along the print media path.
Page 133 Pull tray1 out of the printer. WARNING • If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. Remove the jammed paper.
Page 134: Clearing Paper Jams From Inside The Rear Cover
• Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local Fuji Xerox representative. Note •...
Page 135 Remove the jammed paper from below the fusing unit. Pull the tab that is located above the fusing unit and hold the part open. Remove the jammed paper. Gently release the tab and close the part. Close the rear cover. 7 Troubleshooting...
Page 136 Clearing Paper Jams From Between the Rollers Pull up the handle lever of the rear cover and open the rear cover. Remove the jammed paper. Close the rear cover. Clearing Paper Jams From the Duplex Unit Pull up the handle lever of the rear cover and open the rear cover. Remove the jammed paper.
Page 137: Clearing Paper Jams From The Optional 550-Sheet Feeder
Clearing Paper Jams From the Rear Chute When a status code for a paper jam inside the rear cover appear but you cannot find the jammed paper, check inside the rear chute. Pull up the handle lever of the rear cover, and then open the rear cover. Pull the tab to open the rear chute.
Page 138 WARNING • If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. Hold the tray with both hands, slightly tip the front of the tray upwards, and then pull it out completely.
Page 139 Insert the optional 550-sheet feeder into the printer, and then push until it stops. 7 Troubleshooting...
Page 140: Possible Problems And Solutions
7.2 Possible Problems and Solutions 7.2.1 Basic Printer Problems Some printer problems can be easily resolved. If a problem occurs with the printer, check each of the following. • The power cord is plugged into the printer and a properly grounded electrical outlet. •...
Page 141 Problem Action Print media misfeeds or multiple feeds Make sure that the print media meets the specifications for the printer. occur. Refer • For details, see "Supported Print Media (P.64)." Do not mix print media types. Do not mix reams of print media. Make sure that the print media is not curled.
Page 142: Print Quality Problems
& Scan Hub, see "Print & Scan Hub (Windows ) (P.84)." If the problem persists, proceed to step 2. If you use a non-Fuji Xerox toner cartridges, enable the non-genuine toner option. Refer • For details, see "Non-Genuine Mode (P.170)."...
Page 143 Replace the drum cartridge and print a Demo Page for verification. Refer • For details, see "Replacing the Drum Cartridges (P.103)" and "[Demo Page] (P.44)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Smearing Toner/Loose Toner Problem Action Toner smears or toner comes off.
Page 144 Clean the developer and print a Demo Page for verification. Refer • For details, see "[Clean Marking Units] (P.58)" and "[Demo Page] (P.44)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Random Spots/Blurred Images Problem...
Page 145 & Scan Hub, see "Print & Scan Hub (Windows ) (P.84)." If the problem persists, proceed to step 2. If you use a non-Fuji Xerox toner cartridges, enable the non-genuine toner option. Refer • For details, see "Non-Genuine Mode (P.170)."...
Page 146 & Scan Hub, see "Print & Scan Hub (Windows ) (P.84)." If the problem persists, proceed to step 2. If you use a non-Fuji Xerox toner cartridges, enable the non-genuine toner option. Refer • For details, see "Non-Genuine Mode (P.170)."...
Page 147 Replace the drum cartridges and print a Demo Page for verification. colored dots Refer • For details, see "Replacing the Drum Cartridges (P.103)" and "[Demo Page] (P.44)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Vertical Blanks Problem Action The printout has vertical blanks.
Page 148 Replace the drum cartridges and print a Demo Page for verification. Refer • For details, see "Replacing the Drum Cartridges (P.103)" and "[Demo Page] (P.44)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Ghosting User Guide...
Page 149 If the type of ghosting is positive ghost, proceed to step 2a. If the type of ghosting is negative ghost, proceed to step 2b. If the type of ghosting is not identified, contact Fuji Xerox local representative office or an authorized dealer.
Page 150 Replace the drum cartridges and print a Demo Page for verification. fatigue pattern. Refer • For details, see "Replacing the Drum Cartridges (P.103)" and "[Demo Page] (P.44)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. User Guide...
Page 151 Refer • For details, see "Non-Genuine Mode (P.170)." If the problem persists, proceed to step 5. 4b If you use a Fuji Xerox toner, replace the drum cartridges and print a Demo Page for verification. Refer • For details, see "Replacing the Drum Cartridges (P.103)" and "[Demo Page] (P.44)."...
Page 152 Replace the drum cartridges and print a Demo Page for verification. Refer • For details, see "Replacing the Drum Cartridges (P.103)" and "[Demo Page] (P.44)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Jagged Characters Problem...
Page 153 Replace the drum cartridges and print a Demo Page for verification. bands. Refer • For details, see "Replacing the Drum Cartridges (P.103)" and "[Demo Page] (P.44)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Diagonal Lines Problem Action The printout has diagonal lines.
Page 154 Adjust the paper guides properly. If the problem persists, proceed to step 5. Replace the print media with the freshly unpackaged, undamaged one. If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Damage on the Leading Edge of Printout...
Page 155: Jam/Alignment Problems
Use any of the trays in place of the bypass tray. If the problem persists, proceed to step 3. Make sure that the margins are set correctly on the program being used. If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Disorganized Color Registration...
Page 156 Use any of the trays in place of the bypass tray. If the problem persists, proceed to step 3. Replace the print media with the freshly unpackaged, undamaged one. If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Tray1/Optional 550-Sheet Feeder Misfeed Jam...
Page 157 If the problem persists, proceed to step 3a. 4b Replace the drum cartridges. Refer • For details, see "Replacing the Drum Cartridges (P.103)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Bypass Tray Misfeed Jam Problem...
Page 158 Problem Action 4b Replace the drum cartridges. Refer • For details, see "Replacing the Drum Cartridges (P.103)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. Regi Jam (Exit Sensor On JAM) Problem Action Regi jam (Exit Sensor On JAM) Make sure that the drum cartridges are installed correctly.
Page 159: Noise
Bypass Tray (P.113)." If the problem persists, proceed to step 5. Decrease the number of print media to be loaded to the bypass tray. If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. 7.2.6 Noise...
Page 160: Digital Certificate Problems
Problem Action Replace the toner cartridge (C). Refer • For details, see "Replacing the Toner Cartridges (P.101)." If the problem persists, contact Fuji Xerox local representative office or an authorized dealer. 7.2.7 Digital Certificate Problems Problem Action The following buttons are disabled: SSL/TLS communication may be disabled.
Page 161: Wireless Problems
7.2.8 Wireless Problems Problem Action Cannot set up wireless connection. Make sure that the Ethernet cable is disconnected from the printer. Make sure that [Wi-Fi] is enabled. Refer • For details, see "[Wi-Fi] (P.48)." The firewall on your computer may be blocking communication with your printer.
Page 162: Other Problems
• Make sure that the optional 550-sheet feeder is selected in the print driver you are using. The following table lists corrective actions for related problems. If the suggested corrective action does not correct the problem, contact Fuji Xerox local representative office or an authorized dealer. Problem...
Page 163: Contacting Service
7.3 Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message that appears. You need to know the model type and serial number (SER#) of your printer. See the plate on the rear of the printer and write down the serial number.
Page 164: Getting Help
Right-click the printer, and then select [Printer properties]. Select the [Configuration] tab, and then click [About]. Click [Fuji Xerox Web Site]. Your web browser launches and our web site is displayed. Follow the instructions on the web site, and then download the desired software.
Page 165: Appendix
Appendix Specifications ........................166 Non-Genuine Mode......................170 Contacting Fuji Xerox ...................... 171 Appendix...
Page 166: Specifications
Specifications Product Code DocuPrint CP315 dw 220 V: TL500442 DocuPrint CP315 dw 110 V: TL500440 Type Desktop Printing Method LED Xerography Important • LED + LED electrophotographic system Warm-up Time 20 seconds or less (when the printer is turned on and the room temperature is at 23°C)
Page 167 Optional 550-sheet feeder (Tray2): 60 – 220 gsm Important • The use of paper recommended by Fuji Xerox is suggested. Printing may not be performed correctly depending on the paper type, paper quality, or paper size. When using custom-size paper, check the paper feeding performance in advance.
Page 168 OS X 10.9 Mavericks OS X 10.8 Mountain Lion Mac OS X 10.7 Lion Important • For information about the latest supported OS, visit the Fuji Xerox web site. Interface Standard: Ethernet (1000BASE-T/100BASE-TX/10BASE-T), USB 2.0 (Hi-Speed), IEEE 802.11b/802.11g/802.11n Network Protocol...
Page 169: Optional 550-Sheet Feeder
Noise During operation (main unit only): 6.8 B; 51.5 dB (A) During stand-by (main unit only): 4.1 B Important • Measurements were conducted based on ISO7779. • Unit B: Acoustic power level (L Unit dB (A): Radiated sound pressure (bystander position) Maximum Power AC 110 –...
Page 170: Non-Genuine Mode
Non-Genuine Mode When you want to use the printer in the Non-Genuine mode, enable the Non-Genuine mode and replace the toner cartridge. Note • If you use the printer in the Non-Genuine mode, the performance of the printer may not be at its optimum. Any problems that may arise from the use of the Non-Genuine mode are not covered by our quality guarantee.
Page 171: Contacting Fuji Xerox
If the Customer's product contains features that enable Fuji Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Fuji Xerox may request that the Customer allow such remote access to the product.

Fuji Xerox DocuPrint CP315 dw User Manual

1 Before Beginning

2 Setting up the Printer

3 Using Your Printer

4 Printing

5 Know Your Printer

6 Maintaining Your Printer

7 Troubleshooting

Appendix

Quick Links

Need help?

Questions and answers

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Summary of Contents for Fuji Xerox DocuPrint CP315 dw

Table of Contents