Check Customer's Order; Correcting Shipping Errors; Unpack And Inspect - Avaya CMC1 Installation Manual

Installing and Cabling the Cabinets

Check Customer's Order

Table 3: RFA Helpdesk contact numbers
Where
APAC RTAC
CALA
•
Mexico TAC
•
Brazil TAC
•
Columbia TAC
•
Argentina TAC
•
Mexico Call
Receipt
Check Customer's Order
Check the customer's order and the shipping packing lists to confirm that all equipment is present. If any
equipment is missing, report this to your Avaya Inc. representative. Check the system adjuncts for
damage and report all damage according to local shipping instructions.

Correcting Shipping Errors

1
Red-tag all defective equipment and over-shipped equipment and return according to the nearest
Material Stocking Location (MSL) instructions. For international customers, contact your order
service agent.
2
Direct all short-shipped reports to the nearest MSL. Contact the appropriate location for specific
instructions. For Streamlined Implementation in the United States, call 1-800-772-5409.

Unpack and Inspect

CAUTION:
A fully loaded system weighs 58 lbs (26.3 kg). Use lifting precautions. If the doors, power
unit, and circuit packs are removed, the unit weighs only 29 lbs (13.1 kg).
1
Verify the equipment received. See
Cabinet,
packages.
2
Equipment comcodes are listed in
24
Who
Direct and
Business
Partners
Direct and
Business
Partners
Figure 1, Equipment Packed with the Compact Modular
on page 25. Actual equipment may vary in appearance and may ship in separate
Table 4, Comcodes for CMC1,
Installation, Upgrades and Additions for Avaya CMC1 Media Gateways
Phone Prompt or
number/URL selection
+65-6872-8686
+525-278-7878
+5511-5185-6655
+571-616-6077
+5411-4114-4440
+1-720-444-9998
on page 26.
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June 2004