Avaya CMC1 Installation Manual page 159

Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI
Table 44: Pre-installation checklist
Item
No. Item
13
Adobe Acrobat Reader application installed on your PC (to read
FET and LIT documentation)
14
Internet Explorer 5.0 or higher installed on your laptop/PC
15
Intranet access to your designated RFA portal (see
website).
16
Pre-upgrade administration changes
Go to the RFA website
The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including
generating a License File.
1
At your laptop/PC browser, go to the appropriate website:
•
Associates: http://associate2.avaya.com/ or the services portal:
http://usservices.avaya.com/
•
Business Partners go to the appropriate regional Business Partner portal:
•
Contractors go to http://www.avaya.com/services/rfa/
•
If you are unable to access RFA using your recommended portal, try:
http://rfa.avaya.com
2
Using your SSO, log in to the RFA website.
3
Follow the links to the RFA Information page.
4
Complete the information necessary to create a License File.
NOTE:
If you have problems with a hardware serial number that is not in the SAP database, go to
the
Installation, Upgrades and Additions for Avaya CMC1 Media Gateways
June 2004
—
United States: http://www.avaya.com/businesspartner/
—
Canada: https://www.avaya.ca/BusinessPartner
—
Brazil: http://www.avaya.com.br/Home.asp
—
CALA: https://cala-businesspartner.avaya.com/mnc/index.html
—
EMEA: https://emea-businesspartner.avaya.com/
—
APAC: http://www.avaya-apac.com/bp
If you have problems with RFA
Go to the RFA
section.
Task Table
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