To provide connectivity between the public switched telephone network (pstn) and the avaya meeting exchange enterprise s6800 conferencing server directly and via avaya sip enablement services – issue 1.0 (71 pages)
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How to Get Help • Any other equipment networked to your Avaya products. For additional support telephone numbers, go to the Avaya Web site: Voice Over Internet Protocol (VoIP) http:/www.avaya.com/support/ If the equipment supports Voice over Internet Protocol (VoIP) facili-...
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Technical Service Center at 1-800-242- • answered by the called station, 2121 or contact your local Avaya representative. If the equipment is • answered by the attendant, or causing harm to the telephone network, the telephone company may •...
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FCC Part 68, but many have been registered with the FCC before the SDoC process was available. A list of all Avaya registered products may be found at: http://www.part68.org/ by conducting a search using “Avaya” as manufacturer.
Remove/Install circuit packs xiii Installing and Cabling the Cabinets Read This First Check Customer’s Order Correcting Shipping Errors Unpack and Inspect Comcodes for CMC1 Install the System Cabinets 1-10 AC Power and Ground 1-18 Cable the System 1-26 Install Main Distribution Frame...
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TN760D Tie Trunk Option Settings TN464F/GP and TN2464BP Option Settings 2-11 Connector and Cable Diagrams — Pinout Charts 2-13 Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Read This First Task Table DEFINITY AUDIX Power Procedures 3-27...
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Contents Add Tie Trunks 5-28 Add DS1 Tie and OPS 5-30 Add Speech Synthesis 5-30 Add Code Calling Access 5-30 Add Pooled Modem 5-31 Add Integrated Announcements/TN2501AP 5-32 Add ISDN—PRI 5-41 Add Packet Bus Support 5-43 Add CallVisor ASAI 5-44 Add TTC Japanese 2-Mbit Trunks 5-46 Add DCS Interface...
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Contents viii Issue 5 October 2002 555-233-118...
About This Book This document provides procedures to install, upgrade, or make additions to an Avaya CMC1 Media Gateway, which is housed in the Compact Modular Cabinet (CMC1). Conventions used in this book General The following conventions apply to the Avaya DEFINITY® Server CSI: The word “system”...
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About This Book To move to a certain field, you can use the key, arrows, or the ENTER key (the key may appear as the key on your keyboard). ENTER RETURN If you use terminal emulation software, you need to determine what keys correspond to , etc.
(mm ) in parentheses. Trademarks All trademarks identified by ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. How to get this book On the Web If you have internet access, you can view and download the latest version of this book.
+1 410-568-3680 (phone) +1 410-891-0207 (phone) Where to get additional help For additional support and trouble escalation: 1. At your browser, go to the Avaya web site: http://www.avaya.com 2. Click on Support. 3. If you are: Within the United States, click Escalation Lists, which includes escalation phone numbers within the USA.
303-538-1741 Send email to: document@avaya.com Security Issues To ensure the greatest security possible for customers, Avaya Inc. offers services that can reduce toll-fraud liabilities. Contact your Avaya Inc. representative for more security information. Login security is an attribute of the MultiVantage Software. Existing passwords expire 24 hours after installation.
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About This Book Issue 5 October 2002 555-233-118...
In order to be properly prepared for the installation, have the items listed in Table ready. Table 1-1. Pre-installation checklist Item Item Software Release Letter Avaya MultiVantage Software on removable media Extra formatted removable media Continued on next page 555-233-118 Issue 5 October 2002...
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Table 1-1. Pre-installation checklist — Continued Item Item Authorized wrist grounding strap Documentation (book or PDF file): Maintenance for Avaya MultiVantage DEFINITY Server Administrator’s Guide for Avaya MultiVantage Software Your personal Single Sign-On (SSO) for RFA website authentication login. SAP order number with RTUs...
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The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including generating a License File. 1. At your laptop/PC browser, go to the appropriate website: Associates: http://associate2.avaya.com/ or the services portal: http://usservices.avaya.com/ Business Partners go to the appropriate regional Business Partner portal: —...
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Phone Prompt or Where number/URL selection Channel: 877-615-4174 Prompt 8 U.S. and Canada Avaya Associates Variable Workforce Group Members Avaya contractors Contractors U.S. and Canada Business 866-800-5194 Prompt 8 Partners EMEA Direct and +31-70-414-8720 Prompt 3 Business Partners http://www.avayan Select GSO;...
Check Customer’s Order Check the customer’s order and the shipping packing lists to confirm that all equipment is present. If any equipment is missing, report this to your Avaya Inc. representative. Check the system adjuncts for damage and report all damage according to local shipping instructions.
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Installing and Cabling the Cabinets 2. Equipment comcodes are listed in Table 1-3 on page 1-7. 3. Before mounting the cabinets, remove the cabinet doors by opening them and lifting them straight up and off of the hinge pins. qrdmpart KLC 011598 Figure Notes 1.
Comcodes for CMC1 Comcodes for CMC1 Table 1-3 lists the comcodes for equipment used with the CMC1. Table 1-3. Comcodes for CMC1 Comcode Description 700225758 Left Panel 847951670 Right Panel 700225360 Right Door 700225766 Left Door 847960002 Processor Interface Cable...
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Installing and Cabling the Cabinets Table 1-3. Comcodes for CMC1 — Continued Comcode Description 108724915 16-Mbyte Mass-Storage Translation Card (White Card) 108724923 48-Mbyte Mass-Storage Translation Card (White Card) 106606536 Integrated Channel Service Unit (ICSU) (120A2) 107988867 DS1 Loopback Jack (T1 Only) (700A)
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Comcodes for CMC1 Table 1-3. Comcodes for CMC1 — Continued Comcode Description 406304816 ITW Linx Replacement Fuse 103972758 Data Link Protector (1 circuit) 103972733 Data Link Protector (8 circuits) 407063478 Electrostatic Discharge (ESD) Wrist Strap 107731853 Single-Mode Fiber Optic Transceiver (300A)
Installing and Cabling the Cabinets Install the System Cabinets Set the Carrier Address ID — All Cabinets swdmdip KLC 082002 Figure Notes a. Carrier A switch settings c. Carrier C switch settings b. Carrier B switch settings Figure 1-2. Setting Carrier Address ID (Right Side) 1.
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Install the System Cabinets Floor-Mount the Cabinet The cabinet dimensions (with floor pedestal) are 28.5 in. (72.4 cm) high, 24.5 in. (62.2 cm) wide, and 12 in. (30.5 cm) deep. Maintain a service clearance of 12 in. (30.5 cm) on the left, right, and front of the cabinet. indmflor KLC 110397 Figure Notes 1.
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Installing and Cabling the Cabinets Wall-Mount the Cabinets CAUTION: A fully loaded system weighs 58 lb (26.3 kg). Use lifting precautions. If the doors, power unit, and circuit packs are removed, the unit weighs only 29 lb (13.1 kg). Install Plywood Backing onto Wall The plywood and the hardware to mount the plywood are installer-provided.
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Install the System Cabinets Install Cabinet A — Wall-Mount Figure 1-4. Left Panel Used as Mounting Template 1. Place the template on the wall ensuring that the top surface is level. 2. Mark two 1/8-in. (0.3 cm) pilot holes in the mounting hole locations. 3.
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Installing and Cabling the Cabinets FLOOR indmins1 KLC 110397 Figure Notes 1. #12 x 1-in. shoulder screws 2. #12 x 1-inch safety screw Figure 1-5. Typical Wall-Mount Installation 7. Drill two lower mounting holes using the cabinet as a template. 8.
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Install the System Cabinets Install 2 or 3 Vertically Mounted Cabinets 48" (122 cm) 12" (30.5 cm) 5" (12.7 cm) Floor indmins7 KLC 082002 Figure Notes 1. #12 x 1-inch shoulder screws 2. #12 x 1-inch safety screw Figure 1-6. Typical Vertical Multicabinet Installation 1.
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Install the System Cabinets Install Left and Right Panels — Wall-Mount indmins3 KLC 082002 Figure Notes 1. Left panel 2. Right panel Figure 1-8. Left and Right Panel Installation 1. Align the cutouts in the panels with the cabinet hinges. 2.
Installing and Cabling the Cabinets AC Power and Ground CAUTION: The system requires a dedicated AC power circuit that is not shared with other equipment and is not controlled by a wall switch. The AC receptacle must not be located under the Main Distribution Frame and must be easily accessible. CAUTION: The latch only removes DC power from the cabinet.
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AC Power and Ground Approved Grounds An approved ground is the closest acceptable medium for grounding the building entrance protector, entrance cable shield, or single-point ground of electronic telephony equipment. If more than 1 type of approved ground is available on the premises, the grounds must be bonded together as required in Section 250-81 of the National Electrical Code.
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Installing and Cabling the Cabinets Floor grounds are those grounds on each floor of a high-rise building that are suitable for connection to the ground terminal in the riser closet and to the cabinet single-point ground terminal. Approved floor grounds may include: Building steel The grounding conductor for the secondary side of the power transformer feeding the floor...
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AC Power and Ground psdmdc RPY 011998 Figure Notes 1. Latch Figure 1-9. CMC Power Supply Connect Cabinet Grounds and Other Grounds The following additional grounding requirements must be met: The approved ground wire must be green, 6 AWG (#40) (16 mm ), copper, stranded wire (this is in addition to the ground wire in the AC power cord) Bond all approved grounds at the single-point ground to form a single...
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Installing and Cabling the Cabinets Install the Ground Block 1. Mount the ground block as shown in Figure 1-10. 2. Make the cable connections as shown in Figure 1-11 on page 1-23. indmingb RPY 012398 Figure Notes 1. #12 x 1-inch shoulder screws 2.
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AC Power and Ground cadmgrd1 KLC 020698 Figure Notes 1. 6 AWG (#40) (16 mm ) cabinet ground 4. AC load center single-point ground wire 5. 10 AWG (#25) (6 mm ) wire to coupled 2. 6 AWG (#40) (16 mm ) ground wire to bonding conductor (CBC) next cabinet...
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Installing and Cabling the Cabinets Install Coupled Bonding Conductor The Coupled Bonding Conductor (CBC) provides for mutual inductance coupling between the CBC and the telephone cables that are exposed to lightning. The conductor can be a 10 AWG (#25) (6 mm ) wire tie wrapped to the exposed cables, a metal cable shield around the exposed cables, or 6 spare pairs from the exposed cable.
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AC Power and Ground $ /:$< 6 21 32:(5 3527(&7,21 *5281'2. /, 1 ( )$ 8 /7 pcdm5cmc RPY 011998 Figure Notes 1. Cabinet AC power cord 2. Surge-protected AC power distribution unit (120 VAC systems) (optional) Figure 1-12. Routing AC Power Cords to a Power Distribution Unit 1-25 555-233-118 Issue 5 October 2002...
Installing and Cabling the Cabinets Cable the System If there is more than one cabinet, you need to interconnect all the cabinets in the system. Install Processor Interface Cable — Cabinet A Only and TDM/LAN Bus Terminator cadm1mds LJK 060297 Figure Notes 1.
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Cable the System Cable the Multi-Cabinet System — Wall-Mount Vertically Mounted System 1. Route the TDM/LAN bus cables through the cable trough. Figure 1-14. 1-27 555-233-118 Issue 5 October 2002...
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Installing and Cabling the Cabinets cadm3trm KLC 082102 Figure Notes 1. TDM/LAN bus terminator (at 2. Vertical TDM/LAN bus cable (List 8) each end of the TDM/LAN bus) Figure 1-14. TDM/LAN Bus Cables and Terminators Vertically and Horizontally Mounted System Only 1 horizontal TDM/LAN Bus cable is allowed per system.
Install Main Distribution Frame (MDF) and External Modem indmin10 KLC 082002 Figure Notes 1. TDM/LAN bus terminator (at each end 3. Horizontal TDM/LAN bus cable of the TDM/LAN bus) (List 9) 2. Vertical TDM/LAN bus cable (List 8) Figure 1-15. System Cable Connections Install Main Distribution Frame (MDF) and External Modem Install the MDF...
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Installing and Cabling the Cabinets NOTE: The depth of any equipment installed inside the right panel must not exceed 2.5 inches (6.3 cm), otherwise the right cover panel cannot fit over the right panel. The optional MDF represents the trunk/auxiliary field. 1.
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Install Main Distribution Frame (MDF) and External Modem cadmrpnl KLC 070698 Figure Notes 1. Main distribution frame (MDF) 3. Processor interface cable (connect P2 to modem, connect J1 to cable 1 on 2. External modem MDF) 4. #12 x 1-inch shoulder screw Figure 1-16.
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Installing and Cabling the Cabinets Top-Mounted MDF Use this configuration when the cabinet is wall-mounted, and is near the floor. Do not use this configuration for cabinet A. cadmmdf2 KLC 070698 Figure Notes 1. Main distribution frame (MDF) 3. #12 x 1-inch shoulder screw 2.
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Install Main Distribution Frame (MDF) and External Modem Dual MDFs Use this configuration when mounting two MDFs. cadmrpn2 KLC 070698 Figure Notes 1. Main distribution frame (MDF) 3. To external modem 2. Connect cable 1 to slot 1 Figure 1-18. Preliminary Dual-Mount MDF Cable Routing 1-33 555-233-118 Issue 5 October 2002...
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Installing and Cabling the Cabinets 1. On the rear of the MDF, cut the cable tie securing the top 5 cables to the MDF mounting frame. 2. Mount the MDF to the bottom position on the right panel. See Figure 1-18 on page 1-33.
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Modem Install the External Modem The U.S. Robotics Sportster Model USR 33.6 EXT external modem is the recommended external modem. Avaya CMC1 Media Gateways operate with this modem set to the factory default settings. NOTE: You may use a locally obtained, type-approved external modem (33.6 kbps and V.34 protocol).
Installing and Cabling the Cabinets Install Equipment Room Hardware Refer to DEFINITY Communications System Generic 1 and Generic 3 Main Distribution Field Design, 555-230-630, for more information. Cross-Connect the Cabinets to the MDF 1. Cross-connect the ports on the trunk and line circuit packs to the MDF as required.
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Install Equipment Room Hardware AUTO 1 2 3 4 scdmlft3 KLC 090700 Figure Notes 1. Line circuit pack slots 2. Trunk circuit pack slots Figure 1-20. Control Carrier Slot Layout 1-37 555-233-118 Issue 5 October 2002...
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Installing and Cabling the Cabinets Table 1-4. Circuit Pack Installation Order (Loading) Function Apparatus Code Load From Notes Processor TN2402 Slot 1 in Cabinet Tone Clock TN2182B Slot 2 in Cabinet Call Classifier/ Tone TN744D Slot 1 of Cabinet If slot is not available, load in Detector first available slot from slot 1.
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Install Equipment Room Hardware Table 1-4. Circuit Pack Installation Order (Loading) — Continued Function Apparatus Code Load From Notes Hybrid Line TN762B Upper Left Radio Controller TN789 Upper Left ISDN-BRI 4-Wire TN556C Upper Left S/T-NT Line (A-Law) Continued on next page 1.
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Installing and Cabling the Cabinets Figure 1-21. Example MDF Connections 1-40 Issue 5 October 2002 555-233-118...
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Install Equipment Room Hardware Off-Premises Circuit Protection Protection from hazardous voltages and currents is required for all off-premises (out of building) trunks, lines, and terminal installations. Both over-voltage protection (lightning, power induction, and so forth), and sneak current protection are required. Sneak current protectors must be either UL listed/CSA certified, or must comply with local safety standards.
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Installing and Cabling the Cabinets Install Sneak Fuse Panels Sneak current protection is required between the incoming RJ21X or RJ2GX network interface and the system for both trunk and off-premises circuit packs. The model 507B sneak current fuse panel, or equivalent, is recommended for sneak current protection.
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Install Equipment Room Hardware 1. Install the 507B near the network interface or MDF with locally-obtained #12 x 3/4-inch screws (or equivalent). Table 1-5 is a pinout of the cable wiring and associated fuse numbers. Table 1-5. Sneak Fuse Connector Pinout Connector Pin Pair/Fuse Numbers...
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Installing and Cabling the Cabinets Label the Main Distribution Frame Figure 1-23 shows the graphic symbols used on the supplied labels for the system, cross-connections, information outlets, and cables. 1. Write the floor and building identification on each label as required. 2.
Set Up System Access Set Up System Access To administer the Avaya CMC1 Media Gateway, you must be able to access the system. Avaya CMC1 Media Gateways do not require a dedicated management terminal. A PC/laptop equipped with Avaya Site Administration is the primary support access for system initialization, aftermarket additions, and ongoing maintenance.
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1. Place the Avaya Site Administration CD in the CD-ROM drive and follow the installation instructions. 2. To start Avaya Site Administration, click on Start > Programs > Avaya Site Administration. Avaya Site Administration supports SAT emulation, which is directly equivalent to...
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Set Up System Access Figure 1-24. Typical Avaya Site Administration screen in SAT emulation mode Figure 1-25. Typical Avaya Site Administration screen in GEDI mode 1-47 555-233-118 Issue 5 October 2002...
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You can connect your PC/laptop either directly (50 ft [15 m] or less) or remotely through a data module or a modem. Direct connection You can connect directly from the PC if it is 50 ft (15 m) or less from the Avaya CMC1 Media Gateway. 1. Connect the equipment as shown in Figure 1-26.
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1. Connect the equipment as shown in Figure 1-27. cydfdr08 LJK 101701 Figure Notes 1. Avaya CMC1 Media Gateway 8. Data module power supply 2. Digital line circuit pack 9. 7-ft (2-m) D8W modular cord 3. B25A 25-pair cable 10. Data module (8400B+ [top] or 7400B+ [bottom]) 4.
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NOTE: The power LED must be steady on. If the power LED is blinking, the data module is not communicating with the Avaya CMC1 Media Gateway. Check the wiring at the MDF, wall jacks, and data module. Adding a data module 1.
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8400B+ The red LED should be steady on. If the red and green LEDs are blinking, the unit is not communicating with the Avaya CMC1 Media Gateway. Check the wiring at the MDF, wall jack, and the 8400B+. 7400B+ The Power and TR LEDs should be steady on. If the Power and Data LEDs are blinking, the unit is not communicating with the Avaya CMC1 Media Gateway.
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Installing and Cabling the Cabinets Setting the 7400B+ options 1. Set the DIP switches for the 7400B+ using Table 1-7. The DIP switches are located inside the unit. To access them a. Remove the power cord from the unit. b. Remove the cover from the top rear of the unit. c.
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Set Up System Access Connecting by analog modem You can connect a PC/laptop to the Avaya CMC1 Media Gateway through a modem. 1. Connect the equipment as shown in Figure 1-28. cydr0031 KLC 091200 Figure Notes 1. Computer with Avaya Site 8.
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Installing and Cabling the Cabinets Table 1-8. U.S. Robotics Modem Dip Switch Settings Switch Setting Description Data Terminal Ready normal DOWN Data Terminal Ready override Verbal result codes DOWN Numeric result codes Suppress result codes DOWN Display result codes Echo offline commands DOWN No echo, offline commands Auto answer on first ring or higher if specified in...
Set Ringing Option Set Ringing Option evdmring LJK 062497 Figure Notes 1. Ringing option switch Figure 1-29. Ringing Option Selection 1. Check the ringing option for the country of installation (20 Hz, 25 Hz, or 50 Hz). See Figure 1-29. 2.
Installing and Cabling the Cabinets Activate and Administer the System NOTE: The Avaya Avaya CMC1 Media Gateway is a PPN cabinet only. Cabinet A is the control carrier and Cabinets B and C are port carriers. Power Up System Single Cabinet Installations 1.
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Activate and Administer the System 3. Use the LIT instructions to add a switch connection profile to the tool. 4. Use the LIT instructions to install the License File on the Avaya CMC1 Media Gateway. Administer No-License/Emergency Numbers 1. At the SAT type change system-parameters features and press RETURN The Feature-Related System Parameters screen displays.
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Installing and Cabling the Cabinets Check System Status The system status may suggest problem areas. Refer to Maintenance for Avaya MultiVantage DEFINITY Server CSI. 1. Type status system all-cabinets and press Enter 2. Verify the screen displays a service state of in for all appropriate areas.
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Activate and Administer the System Set Country Options Some country options need to be set to turn off the red alarm LEDs. 1. Enter change system-parameters country options and press Enter. screen similar to Screen 1-1 displays on the terminal. The cursor is set on the Companding Mode field.
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South Africa 4. If all red LEDs remain on, reseat any port circuit packs displaying red LEDs. 5. If the red LEDs remain on, refer to Maintenance for Avaya MultiVantage DEFINITY Server CSI. NOTE: Ignore the red LED on any TN767 or TN464 DS1 circuit pack until after it is administered.
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Activate and Administer the System Change Craft Password The password for the craft login must be changed by the installing technician to prevent unauthorized administration changes. CAUTION: After the password is changed, the new password must be safeguarded so no unauthorized administration changes can be made. This password MUST NOT BE REVEALED to the customer or to any unauthorized person.
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Installing and Cabling the Cabinets The default daylight savings rule is 0, no daylight savings. 1. Type change daylight-savings-rules and press Enter DAYLIGHT SAVINGS RULES Rule Change Day Month___Date Time____Increment No Daylight Savings Start: first Sunday___ on or after April___ 1 at _2:00 01:00 Stop:...
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Activate and Administer the System 2. In the Day of the Week: field, type the day of the week in English (Sunday through Saturday). See Table 1-10 for English day of the week names. Table 1-10. English Day of the Week Names Day Number Day Name Sunday...
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Enter Circuit Pack Administration After the equipment is installed (including circuit packs), the circuit packs must be administered. Refer to Administrator’s Guide for Avaya MultiVantage Software for more information. The following describes general administration information: Use the Circuit Packs form to administer circuit packs to carrier slots. The circuit packs must be installed (or assigned using the Circuit Packs form) before administering voice terminals, attendant consoles, or trunks.
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ITAC (International Technical Assistance Center). 3. Administer other forms listed under “Attendant Console” in Administrator’s Guide for Avaya MultiVantage Software. To administer an Avaya SoftConsole, see Administrator’s Guide for Avaya MultiVantage Software. Save Translations 1. Enter save translation and press This copies the current system Enter.
Installing and Cabling the Cabinets Add Translations 1. Refer to Administrator’s Guide for Avaya MultiVantage Software to add new terminals. Install and Wire Telephones and Other Equipment NOTE: Only 1 pair of wires is available for emergency transfer, and 1 pair of wires is available for attendant console power.
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Install and Wire Telephones and Other Equipment The general steps to connect a telephone are: 1. Choose a device to connect such as a 302C1 Attendant Console. 2. Choose the port circuit pack and its carrier and slot number, such as TN754B, Cabinet 1, Carrier A, Slot 06.
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Installing and Cabling the Cabinets Connect Adjunct Power The 400B2 adapter is convenient for connecting local -48 VDC power to a modular plug. See Figure 1-31. r749428 RPY 012098 Figure Notes 1. Surface-mounted information outlet 4. To telephone 2. To individual power unit (such as 1151A 5.
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3. Choose a port circuit on the port circuit pack, for example port 3. 4. Install cross-connect jumpers to connect the pins from the 2-wire station to the appropriate pins on the port circuit pack. 5. Administer using Administrator’s Guide for Avaya MultiVantage Software. Analog Tie Trunk Example tie_wire RBP 040596 Figure Notes 1.
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2. Install cross-connect jumpers to connect the pins from the digital trunk circuit pack to appropriate pins on the external digital trunk. 3. Administer the DS1 Interface circuit pack on the DS1 and Trunk Group Screens. See Administrator’s Guide for Avaya MultiVantage Software. 1-70 Issue 5 October 2002...
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Install and Wire Telephones and Other Equipment DS1 Tie Trunk Example DS1 tie trunks provide a 1.544 Mbps (T1) or 2.048 Mbps (E1) digital data service between 2 collocated systems or between the system and a data network. The following cables can be used: —...
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Unit (CSU). A 120A2 enhanced Integrated Channel Service Unit (ICSU) can be used in place of a T1 external CSU. The CSU or ICSU interfaces the DS1 tie trunks with the 1.544 Mbps digital facility. Contact your Avaya Inc. representative for maximum cabling distances.
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Install and Wire Telephones and Other Equipment 3-Pair and 4-Pair Modularity Figure 1-36 shows 3-pair and 4-pair modularity from the port circuit pack to the voice or data terminal. Most terminals connect to an information outlet (modular jack) installed at the work location. widf3pm RPY 012098 Figure Notes 1.
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Installing and Cabling the Cabinets Adjunct Power Connections Figure 1-37 shows typical connection locations for adjunct power. cydmapwr EWS 052898 Figure Notes 1. Typical display telephone 9. 100P6A patch cord or jumpers 2. Individual power supply (Such as 1151A) 10. System side of MDF (Not used if item 14 is used) 11.
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Individual 1151A or 1151A2 power supply MSP-1 power supply 258A-type adapters Bulk power supplies such as the 1145A1 Administer IP Stations and Trunks For complete information on administering IP stations and trunks, see Administrator’s Guide for Avaya MultiVantage Software. 1-75 555-233-118 Issue 5 October 2002...
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2. Install labels per the Attendant Console form and Display Module form assignments. 3. Install a Digital Line circuit pack in the assigned carrier slot (if required). 4. Administer the Attendant Console forms in Administrator’s Guide for Avaya MultiVantage Software. Hard-Wire Bridging...
The alarm device must not exceed a rating of more than 30 VAC RMS or 60 VDC at 0.75 Amps. 1. Connect the external alarm output. See Table 1-15. 2. Give this information to your Avaya representative for troubleshooting purposes. Table 1-15. Alarm Output at AUX Connector Alarm Output Type Color...
Installing and Cabling the Cabinets Emergency Transfer and Auxiliary Power NOTE: Only 1 emergency transfer power panel and 1 auxiliary power connection is provided per system. Connect emergency transfer power and auxiliary power as shown in Table 1-16. Auxiliary power includes power to an attendant console or adjunct device. Table 1-16.
CAMA/E911 Installation CAMA/E911 Installation Configuration The CAMA/E911 feature will only work in conjunction with TN429C CO trunk circuit packs (or later suffix). Port Networks (PNs) that include TN429C circuit packs used to interface to CAMA trunks may require some CPTR resources to be either TN744D V2 or TN2182B circuit packs, since TTR/CPTR or General Purpose Tone Receiver (GPTR) resources are selected from the pool available in the PN when needed.
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Installing and Cabling the Cabinets 5. In the Outgoing Display: field, enter y. 6. In the CESID I Digits Sent: field, enter the number directed by the Central Office (CO) or the Public Safety Answering Point (PSAP). 7. Scroll to page 3 of the form. Page 3 of 11 TRUNK GROUP ADMINISTRABLE TIMERS...
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CAMA/E911 Installation 9. On the Group Member Assignments screen, in the Port field, add the trunk members and press when finished. Enter 10. At the prompt, type change feature-access-code and press Enter Page 1 of 5 FEATURE ACCESS CODE (FAC) Abbreviated Dialing List1 Access Code: ____ Abbreviated Dialing List2 Access Code: ____ Abbreviated Dialing List3 Access Code: ____...
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Installing and Cabling the Cabinets ARS DIGIT ANALYSIS TABLE Partitioned Group Number: Percent Full: Dialed Total Rte Call Nd Dialed Total Rte Call Nd ANI String Mn Mx Pat Type Num String Mn Mx Pat Type Num Rq 9________________ 7_ 7_ 2__ hnpa ___ n __________________ __ __ ___ ____ ___ _ 976______________ 7_ 7_ den hnpa ___ n __________________ __ __ ___ ____ ___ _...
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CAMA/E911 Installation 24. At the prompt, type change route-pattern <number> (the route pattern to be changed; in the example below, the route pattern is 11) and press Enter Page 1 of X Pattern Number: 11 Grp. FRL NPA Pfx Hop Toll No. Del Inserted Mrk Lmt List Digits Digits 1: 1__...
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Installing and Cabling the Cabinets 28. At the prompt, type change route-pattern <number> (the route pattern to be changed; in the example below, the route pattern is 12) and press Enter Page 1 of X Pattern Number: 12 Grp. FRL NPA Pfx Hop Toll No. Del Inserted Mrk Lmt List Digits Digits 1: 1__...
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CAMA/E911 Installation Page 1 of 3 CAMA NUMBERING - E911 FORMAT System CESID Default: 5241100______ Total Total Code CESID Length Code CESID Length 101__ 5381234_____ _____ __________ 1____ 555_________ _____ ___________ _____ ____________ ______ ___________ _____ ____________ ______ ___________ _____ ____________ ______ ___________ _____...
Installing and Cabling the Cabinets Page 1 of 3 CLASS OF RESTRICTION COR Number: 10 COR Description: supervisor FRL: 0 APLT? y Can Be Service Observed? n Calling Party Restriction: none Can Be A Service Observer? n Called Party Restriction: none Time of Day Chart: 1 Forced Entry of Account Codes? n Priority Queuing? n...
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Install the BRI Terminating Resistor Never touch uninsulated wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Terminating Resistor Adapter Figure 1-38 shows an 8-pin 440A4 terminating resistor adapter. The adapter has an 8-wide plug at 1 end, a short cord, and an 8-wide jack at the opposite end.
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Installing and Cabling the Cabinets r910014 RPY 012098 Figure Notes 1. Circuit 1 5. Input row “C” 2. Circuit 12 6. Only first circuit shown to all 12 circuits (2APR) per block 3. Output row “A” 7. 110D-4 connector block 4.
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Install the BRI Terminating Resistor Figure 1-40 shows the wiring connections for the 110RA1-12 terminal block. The TN556 BRI switch port is terminated to bottom row C. term_blk RPY 012098 Figure Notes 1. Part of terminating resistor block 7. Basic multi-point option 2.
Installing and Cabling the Cabinets Install Multi-point Adapters Use multi-point adapters to provide signal fanout of the T-interface. BR851-B or the 367A perform fanout at the work station. These adapters support more than 1 ISDN terminal per horizontal 4-pair D-inside wire (DIW). To support multiple horizontal runs, a MDF with multiple common rows performs fanout in the satellite closet.
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Install Multi-point Adapters 367A Adapter The 367A adapter provides fanout for up to 7 terminals. See Figure 1-42. Figure Notes 1. Jack 1 3. Jack 8 2. Jack 2 4. 367A adapter Figure 1-42. Wiring Diagram of 367A Adapter 1-91 555-233-118 Issue 5 October 2002...
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Installing and Cabling the Cabinets Basic Multi-point Installation Distances Figure 1-43 provides cabling information for fanout of ISDN-BRI multi-point installations. In Figure 1-43, the terminating resistor is located in the satellite closet. All distances assume 24 AWG (#5) (0.26 mm ) D-Inside Wire (DIW).
Step 2. 4. Install a green label on the terminal block to identify the remote location. 5. Administer per Administrator’s Guide for Avaya MultiVantage Software. Install Off-Premises or Out-of-Building Stations Out-of-building campus stations are those telephones not physically located in the same building as the equipment room but are located on the same property.
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Installing and Cabling the Cabinets crdfobt RPY 012398 Figure Notes 1. Locally engineered cables 7. Part of MDF 2. Out-of-building wiring 8. Station side (white field) 3. Multi-pair protector units (primary 9. System side (purple field) protectors with heat coils or equivalent 10.
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Install Off-Premises Station Wiring crdf24o RPY 012398 Figure Notes 1. Locally engineered cables 7. Out-of-building analog telephones 2. Multi-pair protector units (primary 8. Part of MDF protectors with heat coils or equivalent with 9. Station side (white field) sneak current protection) 10.
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Installing and Cabling the Cabinets Connectorized multi-pair protector units (female 25-pair connector) are recommended. Table 1-18 shows the recommended protectors. Table 1-18. Analog Line Circuit Protectors Protectors Primary Sneak Current Primary (with heat coil) Protectors 3B1A (carbon) 4B1C (carbon) 220029 Fuse 3B1E-W (wide gap 4B1E-W (wide gap gas tube) SCP-1...
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Install Off-Premises Station Wiring NOTE: The TN2181 (2-Wire 16 Port Digital Line circuit pack) may not be approved for some out-of-building uses. Contact your Avaya Inc. representative for more information. Table 1-19. Digital Voice Circuit Protectors Enhanced Primary Protector Circuit Pack...
Installing and Cabling the Cabinets Install Emergency Transfer Unit and Associated Telephones NOTE: Install only 1 emergency transfer power panel per system. Emergency transfer capability is provided by an 808A Emergency Transfer Panel (or equivalent) mounted next to the trunk/auxiliary field. See Figure 1-46 on page 1-99.
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Install Emergency Transfer Unit and Associated Telephones EMERGENCY TRANSFER PANEL POWER TRUNK/TEST SWITCHES CIRCUIT TRUNK OPTION LOOP GROUND START START BOTH SWITCHES MUST BE THROWN TO ACTIVATE TRUNK OPTION TRANSFER TEST SWITCH NORMAL ACTIVATED OPERATION TRUNK IDENTIFICATION TRUNK LINE 808A led808a LJK 040896 Figure Notes 1.
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Installing and Cabling the Cabinets Table 1-20. Trunk/Test Switches Switch Circuit Number Number Not Used Test Switch 4. Connect a 25-pair cable between the male RJ21 25-pair connector on the 808A and the yellow field on the MDF. Table 1-21 on page 1-101 shows the pinouts.
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Install Emergency Transfer Unit and Associated Telephones Table 1-21. Pin Assignments for 25-Pair Connector on 808A Color Designation Connector/Description W-BL TTC1 Tip-PBX Trunk Circuit 1 BL-W RTC1 Ring-PBX Trunk Circuit 1 TTK1 Tip-CO Trunk Circuit 1 RTK1 Ring-CO Trunk Circuit 1 TLC1 Tip-PBX Line Port 1 RLC1...
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Installing and Cabling the Cabinets Table 1-21. Pin Assignments for 25-Pair Connector on 808A — Continued Color Designation Connector/Description Y-BL TST4 Tip-Emergency Terminal 4 BL-Y RST4 Ring-Emergency Terminal 4 TTC5 Tip-PBX Trunk Circuit 5 RTC5 Ring-PBX Trunk Circuit 5 TTK5 Tip-CO Trunk Circuit 5 RTK5 Ring-CO Trunk Circuit 5...
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Install Emergency Transfer Unit and Associated Telephones 2822 EMXR 2822 ALARM MONITORS EM TRANS RELAY PWR ACC PWR r758580b MMR 042996 Figure Notes 1. To network interface circuitry 4. To power transfer unit 2. To CO trunk circuit pack 5. To control carrier AUX connector 3.
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Installing and Cabling the Cabinets Figure 1-48 shows the connections at the trunk/auxiliary field for a telephone used for emergency transfer and as a normal extension. 2820 EMXR ALARM MONITORS EM TRANS RELAY PWR ACC PWR r758582b MMR 042996 Figure Notes 1.
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Install Emergency Transfer Unit and Associated Telephones 4. Connect the ST leads on the yellow emergency transfer row/connecting block for each emergency transfer telephone to the ST terminal appearance in the yellow trunk/auxiliary field. The ST terminal leads should be terminated on the following pairs: 1, 4, 7, 10, 13, 16, 19, or 22 (the first pair of any 3-pair group).
Installing and Cabling the Cabinets Connect Modem to Telephone Network 1. Cross-connect the network jack on the modem to the network interface (via a 103A or modular wall jack). See Table 1-22 for the pinout. Table 1-22. Pinout of Network Jack Pin Number Signal Unused...
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The U.S. Robotics Sportster Model USR 33.6 EXT external modem is the recommended external modem. A locally obtained, type-approved external modem may be used. Contact your Avaya Inc. representative for information. 1. If a non-U.S Robotics Model 839 modem is installed, refer to the setup instructions provided with that modem.
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Installing and Cabling the Cabinets 5. Set the Modem Connection: field to external if a modem is installed. Set the field to none if no modem is installed. This field must be administered or alarms will be generated. NOTE: The Modem Connection: field cannot be set to none if Alarm Origination is activated.
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Connect Modem to Telephone Network Table 1-24. Modem Fields — Continued Field Description Turns on the V.42 LAPM and MNP error control protocols. The field Enable Error has a blank default of 6 characters. The Paradyne products use the Control command \N5 to enable V.42/MNP/Buffer error control while the Intel product uses \N3 to provide similar functionality.
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Installing and Cabling the Cabinets 1-110 Issue 5 October 2002 555-233-118...
See Administrator’s Guide for Avaya MultiVantage Software. 2. Return to this section when finished. NOTE: Refer to Installation for Adjuncts and Peripherals for Avaya MultiVantage Software for data module and other peripheral installation and configuration requirements. 555-233-118...
Completing Installation and Cable Pinouts Alarms and Reporting Resolve Alarms 1. Examine the alarm log. Resolve any alarms using Maintenance for Avaya MultiVantage DEFINITY Server CSI. 2. Refer to ‘‘Power Supply LED Indications’’ on page 2-8 if power supply faults are suspected.
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The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
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Completing Installation and Cable Pinouts 4. Type the Installation Location or Sold-To data in the FL/Sold-To Number field. NOTE: Sold-To number replaces the FL numbers as customer-site identifiers in the Maestro database. Sold-To numbers are typically 7 digits long, sometimes beginning with an upper-case “S”...
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Alarms and Reporting 9. In the Customer Type field, select GOODYEAR, MOTEL 6, STATE FARM IN CINCINNATI BELL SERVICE AREA OTHER NOTE: This verification might be done automatically in the future. 10. Click on the Continue Upgrade Registration button. The DEFINITY Product List page appears. 11.
Completing Installation and Cable Pinouts 15. In the Alarm Destination field, choose DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). SET NUMBER TO and type the complete alarm destination telephone number, including any dialing prefix (for example, “9” or “*9”).
Set Neon Voltage — Ring Ping Set Neon Voltage Ring Ping — NOTE: If the ringing option is set to 50 Hz, neon voltage is not available. If 25 Hz is selected, the maximum voltage is 120 volts. Refer to ‘‘Set Ringing Option’’...
Completing Installation and Cable Pinouts Installation Completion 1. Type logoff and press to prevent unauthorized changes to data. Enter 2. Set the left and right doors onto the hinge pins and close the doors. The doors must be closed to prevent EMI emissions. Tighten the door screws. 3.
TN760D Tie Trunk Option Settings TN760D Tie Trunk Option Settings The TN760D Tie Trunk circuit pack interfaces between 4 tie trunks and the TDM bus. Two tip and ring pairs form a 4-wire analog transmission line. An E and M pair are DC signaling leads used for call setup.
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Completing Installation and Cable Pinouts UNPROT SMPLX SMPLX SMPLX SMPLX 4 3 2 1 PROT PORT 1 PORT 4 PORT 3 PORT 2 E & M E & M E & M E & M r758183 RBP 050896 Figure 2-2. TN760D Tie Trunk Circuit Pack (Component Side) Table 2-4.
TN464F/GP and TN2464BP Option Settings TN464F/GP and TN2464BP Option Settings The TN464F/GP DS1/E1 Interface - T1/E1 circuit pack interfaces between a 24- or 32-channel Central Office/ISDN or tie trunk and the TDM bus. NOTE: The P designation means the circuit pack’s firmware is programmable. Refer to ‘‘Downloading Firmware to Port Circuit Packs’’...
Connector and Cable Diagrams — Pinout Charts Connector and Cable Diagrams — Pinout Charts Table 2-6 for typical lead designations. The circuit packs and auxiliary equipment are classified as shown in the following tables. Table 2-6. Lead and Color Designations Cross-Connect Amphenol Color...
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Completing Installation and Cable Pinouts Table 2-6. Lead and Color Designations — Continued Cross-Connect Amphenol Color Backplane Pin BK-G G-BK BK-BR BR-BK BK-SL SL-BK Y-BL BL-Y Y-BR BR-Y Y-SL SL-Y V-BL BL-V V-BR BR-V V-SL SL-V Continued on next page 2-14 Issue 5 October 2002 555-233-118...
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Connector and Cable Diagrams — Pinout Charts Processor Interface Cable Pinout Table 2-7 shows the pinout for the Processor Interface Cable. Table 2-7. Processor Interface Cable Pinout Processor (P1) (Amphenol TERM Modem Signal Name Connector) AUX (J1) (J3) (J2) (P2) ACC48A AP1 (alarm in) AP2 (alarm in)
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Completing Installation and Cable Pinouts Table 2-10 shows the pinouts for theTN2185 ISDN-BRI 4-wire S Interface. Table 2-10. TN2185 ISDN-BRI — 4-Wire S Interface Pinout Port Signal Cross-Connect Pin Color Amphenol Pin Backplane Pin TXT.1 W-BL TXR.1 BL-W PXT.1 PXR.1 TXT.2 TXR.2 PXT.2...
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Connector and Cable Diagrams — Pinout Charts Table 2-11 shows the pinout for the TN793 and TN2793 24-Port Analog Line circuit pack. Table 2-11. TN793 Analog Line Circuit Pack Pinout Cross-Connect Port Signal Color Amphenol Pin Backplane Pin W-BL BL-W W-BR BR-W W-SL...
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Completing Installation and Cable Pinouts Table 2-11. TN793 Analog Line Circuit Pack Pinout — Continued Cross-Connect Port Signal Color Amphenol Pin Backplane Pin T.14 BK-BR R.14 BR-BK T.15 BK-SL R.15 SL-BK T.16 Y-BL R.16 BL-Y T.17 R.17 T.18 R.18 T.19 Y-BR R.19 BR-Y...
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Connector and Cable Diagrams — Pinout Charts 2-21 555-233-118 Issue 5 October 2002...
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Completing Installation and Cable Pinouts 2-22 555-233-118 Issue 5 October 2002...
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Connector and Cable Diagrams — Pinout Charts 2-23 555-233-118 Issue 5 October 2002...
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Completing Installation and Cable Pinouts 2-24 555-233-118 Issue 5 October 2002...
This chapter provides the information on upgrading from a DEFINITY ECS Release 6csi, Release 7csi, or Release 8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI. As part of this upgrade, you must replace the TN798/B Processor with a TN2402 Processor. Refer to the Maintenance for Avaya MultiVantage DEFINITY Server CSI book for changing the processor circuit pack.
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Customers who want to migrate to the 6-/7-digit dial plan can — freeze their translations and send them to the TSO for conversion. For customers who do not have optical drives, Avaya must migrate those translations to customer-compatible media. — re-administer the switch themselves (no translation freeze required).
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ITAC Technical Alert from your regional distributor. Software Upgrade Even though the Releases 6, 7 and 8 translations upgrade automatically to Avaya MultiVantage Software, several features require special attention because of screen changes or potential naming conflicts in the update or upgrade procedure.
Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Task Table Table 3-1 provides the high-level tasks to perform the upgrades in this chapter. Refer to the appropriate page for instructions for each step. Table 3-1. Tasks List...
Table 3-2. Pre-installation checklist Item Item Software Release Letter Avaya MultiVantage Software on removable media Extra formatted removable media Authorized wrist grounding strap Documentation (book or PDF file): Maintenance for Avaya MultiVantage DEFINITY Server Administrator’s Guide for Avaya MultiVantage Software Your personal Single Sign-On (SSO) for RFA website authentication login.
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Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Table 3-2. Pre-installation checklist — Continued Item Item System Identification (SID) number Switch telephone number or IP address Access to the RFA Information page for these items (if not...
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Task Table Contractors go to http://www.avaya.com/services/rfa/ If you are unable to access RFA using your recommended portal, try: http://rfa.avaya.com 2. Using your SSO, log in to the RFA website. 3. Follow the links to the RFA Information page. 4. Complete the information necessary to create a License File.
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Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Table 3-3. RFA Helpdesk contact numbers Phone Prompt or Where number/URL selection Channel: 877-615-4174 Prompt 8 U.S. and Canada Avaya Associates Variable Workforce Group Members Avaya contractors Contractors U.S.
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Task Table Table 3-4. Pre-upgrade administration changes Task Description Page Remove Print Messages Feature Access Code Remove print-msgs buttons Remove MSA node names 3-11 Remove MSA processor channels 3-12 Remove MET station administration 3-12 Continued on next page Remove Print Messages Feature Access Code Remove the value from the Print Messages Access Code field on the Feature Access Code (FAC) form (Screen...
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Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI change station 1014 Page 3 of X STATION SITE DATA Room: _______ Headset? n Jack: ___ Speaker? n Cable: ___ Mounting: d Floor: _______ Cord Length: 0_ Building: _______...
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Task Table Remove MSA node names Remove all MSA node names from the MSA Names field on the Audix-MSA Node Names form (Screen 3-4). change node-names audix-msa Page 1 of x AUDIX-MSA NODE NAMES Audix Name IP Address MSA Names IP Address audixA_ __.__.__.__...
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Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Remove MSA processor channels If the Appl. field on the Processor Channel Assignment form (Screen 3-5) is msaamwl msaclk msahlwc msallwc msamcs you must remove this administration. These processor channel assignments are used in conjunction with a messaging adjunct that is no longer supported.
Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI If any command does not complete successfully, escalate the problem immediately. Disable Scheduled Maintenance and Alarm Origination to INADS 1. Type change system-parameters maintenance and press Enter 2. If scheduled maintenance has begun, set the Stop Time field to 1 minute after the current time.
If the translations were corrupted, the following error message displays when logging in: WARNING: Translation corruption detected; call Avaya distributor immediately. NOTE: The save translation command cannot function if translations are corrupt. Refer to ‘‘Translation Corruption Detected’’...
When working with any cabinet hardware, wear a grounded wrist strap to ground yourself against electrostatic discharge (ESD). 1. Pull out the TN798 processor to power down the cabinet. 2. Insert the Avaya MultiVantage Software media (orange card) into the new TN2402 processor circuit pack slot. NOTE:...
Task Table You have 2 minutes to replace the Avaya MultiVantage Software card with the translation card. 6. At the system prompt, log in as craft. Skipt to the next section. 7. Insert the original translation card into the TN2402 Processor circuit pack slot and place the TN2402 into the slot vacated by the TN798 Processor circuit pack.
Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Installation (no direct connection) If you do not have a direct connection between RFA and the switch: 1. Go to the RFA website, and, following the instructions in the “Deliver to G3r/G3si/G3csi”...
1. Type status system 1 and verify that the system is in a normal state. 2. Type display alarms and press Enter If the system is not alarm-free, take the needed corrective actions. 3. Type list configuration software-version and press . Verify the Enter Avaya MultiVantage Software configuration. 3-19 555-233-118 Issue 5 October 2002...
Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI 4. Type display communication links and press Enter Status each of the links. NOTE: ISDN-PRI D-channel links no longer appear on this screen. (For Release 7 and later, ISDN-PRI resides on the network packet circuit pack.) For Release 7 and later, the only way to determine if an...
The product that you are registering must have switch connectivity through: the INADS line an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
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Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Unless you exit and restart your browser, you do not need to re-enter your user ID and password to perform other ART operations. The ART Start of Product Registration page appears, and the ART session ID appears in the middle of the screen.
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Task Table 9. In the Customer Type field, select GOODYEAR, MOTEL 6, STATE FARM IN CINCINNATI BELL SERVICE AREA OTHER NOTE: This verification might be done automatically in the future. 10. Click on the Continue Upgrade Registration button. The DEFINITY Product List page appears. 11.
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Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI DON’T CHANGE to leave the product’s currently-administered alarm origination number unchanged (the common choice for upgrades). SET NUMBER TO and type the complete alarm destination telephone number, including any dialing prefix (for example, “9” or “*9”).
. Repeat this step for each link. Enter 3. Check that DS1 trunks and BRI phones are functioning normally. 4. Refer to Maintenance for Avaya MultiVantage DEFINITY Server CSI to test or restore the out-of-service links. Power Up DEFINITY AUDIX System 1.
Software on an Avaya DEFINITY Server CSI Resolve Alarms 1. Type display alarms and press to examine the alarm log. Resolve Enter any alarms using Maintenance for Avaya MultiVantage DEFINITY Server CSI. Restore Announcements (if necessary) 1. Type restore announcements and press to copy announcements...
DEFINITY AUDIX Power Procedures DEFINITY AUDIX Power Procedures Power Down the AUDIX System A yellow caution sticker on the system’s power unit notifies technicians to shut down the DEFINITY AUDIX System prior to powering down the system. 1. Log into the AUDIX System as craft. 2.
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Upgrading R6csi/R7csi/R8csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI 3-28 Issue 5 October 2002 555-233-118...
This chapter provides the information on upgrading from a DEFINITY Enterprise Communication Server (ECS) Release 9csi/10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI. Administrator’s Guide for Avaya MultiVantage Software lists the features and functions and provides the commands, procedures, and screens to initialize and administer the system.
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7-digit dial plan expansion The upgrade automatically converts the old Uniform Dial Plan forms to the new forms. These forms are discussed completely in the Avaya MultiVantage Software Administrator’s Guide. Customers upgrading to Avaya MultiVantage Software can migrate to the...
Table 4-1 provides the high-level tasks to perform the upgrades in this section. Refer to the appropriate page for instructions for each step. Table 4-1. Tasks to upgrade Release 9/10 csi to Avaya MultiVantage Software 9 Task Description Page Pre-upgrade checklist...
Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Table 4-1. Tasks to upgrade Release 9/10 csi to Avaya MultiVantage Software — 9 Task Description Page Check link status 4-14 Disable TTI (Do not skip this section!)
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Task table Table 4-2. Pre-upgrade checklist Item Item Software Release Letter Avaya MultiVantage Software on removable media Extra formatted removable media Authorized wrist grounding strap Avaya MultiVantage Software documentation (book or .PDF file): Maintenance for Avaya MultiVantage DEFINITY Server Administrator’s Guide for Avaya MultiVantage Software Your personal Single Sign-On (SSO) for RFA website authentication login.
Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Table 4-2. Pre-upgrade checklist — Continued Item Item Internet Explorer 5.0 or higher installed on your laptop/PC Intranet access to your designated RFA portal (see Go to the RFA website).
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Task table Have direct connection NOTE: If you are upgrading from Release 10 to Avaya MultiVantage Software, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya MultiVantage Software: 1.
Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Table 4-3. RFA Helpdesk contact numbers Phone Prompt or Where number/URL selection Channel: 877-615-4174 Prompt 8 U.S. and Canada Avaya Associates Variable Workforce Group Members Avaya contractors Contractors U.S.
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Task table Table 4-4. Pre-upgrade administration changes Task Description Page Remove Print Messages Feature Access Code Remove print-msgs buttons Remove MSA node names 4-10 Remove MSA processor channels 4-11 Remove MET station administration 4-12 Continued on next page Remove Print Messages Feature Access Code Remove the value from the Print Messages Access Code field on the Feature Access Code (FAC) form (Screen...
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Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI change station 1014 Page 3 of X STATION SITE DATA Room: _______ Headset? n Jack: ___ Speaker? n Cable: ___ Mounting: d Floor: _______ Cord Length: 0_ Building: _______...
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Task table change node-names audix-msa Page 1 of x AUDIX-MSA NODE NAMES Audix Name IP Address MSA Names IP Address audixA_ __.__.__.__ _______ __.__.__.__ audixB_ __.__.__.__ _______ __.__.__.__ _______ __.__.__.__ _______ __.__.__.__ _______ __.__.__.__ _______ __.__.__.__ _______ __.__.__.__ _______ __.__.__.__ _______ __.__.__.__ _______...
Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI Remove MET station administration If the field value in the Type field on the Station form (Screen 4-6) is 10MET 20MET 30MET you must remove these stations from administration. These Multi-Button Electronic Telephone (MET) stations are no longer supported and will not work after the upgrade.
3. In the SOFTWARE VERSION section note the current version listed in the Memory Resident field. NOTE: Ensure that the current version is compatible with this software-only upgrade path from Release 9csi to Avaya MultiVantage Software. Verify system status 1. Type status system 1 and press RETURN...
Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI If any command does not complete successfully, escalate the problem immediately. After the upgrade you will check the same administration to ensure that the translations are intact. Disable scheduled maintenance...
If the translations are corrupted, the following error message appears when logging in: WARNING: Translation corruption detected; call an Avaya distributor immediately. NOTE: The save translation command does not run if the translations are corrupt or do not match (duplicated systems only).
4. When the system prompts (beeps), insert the original translation (white) card into the processor circuit pack. NOTE: You have 2 minutes to replace the Avaya MultiVantage Software card with the translation card. If you miss this window, the system comes up without translations. Correct this by inserting the original translation card into the processor circuit pack and use the reset system 3 command at the SAT.
Task table This disconnects (unregisters) all IP endpoints. 4. Type set time and press Enter Ensure that the system date and time are set correctly. Installation (direct connection) If you have a direct connection between the RFA and the switch: 1.
Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI 4. In the No-License Incoming Call Number field (optional) type a valid extension. NOTE: This number cannot be a hunt group or ACD number. 5. Press to save the changes.
Task table Verify the upgrade 1. Type status system 1 and verify that the system is in a normal state. Check these fields for the corresponding values: In the SPE ALARMS section, MAJOR and MINOR alarms = 0 Service State = in service 2.
Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI 4. For each signaling group, type status signal number and press RETURN Ensure that the Group State field is in-service. If the system had ISDN-PRI D-channel links administered, check that those links are in-service.
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Task table NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). 1. At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list. The ART User Menu displays.
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Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI 6. In the Product Type field choose DEFINITY for the following products: 4-22 Issue 5 October 2002 555-233-118...
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Task table 7. Click on the Start Product Registration button. If the data you have entered matches a Maestro database record, the Customer Verification page appears. 8. Verify the information in the Customer Name and Customer Address fields. NOTE: If the information is not what you expected, ensure that you entered the customer’s FL/Sold-To number correctly (Step 4 above).
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Upgrading R9csi/R10csi to Avaya MultiVantage Software on an Avaya DEFINITY Server CSI If the product is not shown in the table, or if you are not sure whether a listed product is the one you want to register, contact the DBA group for assistance (1-800-248-1234, selecting prompt, 2, prompt 6, then prompt Four new fields appear.
Resolve alarms 1. Type display alarms and press to examine the alarm log. RETURN 2. Resolve any alarms using Maintenance for Avaya MultiVantage DEFINITY Server CSI. Restore busyouts 1. Restore any busyouts that you removed in the Verify system status section prior to the upgrade.
2. Retain the old translation card for up to 10 business days to verify that the customer is satisfied and that there is no need to reverse the upgrade. 3. Return the old translation card to Avaya. 4-26 Issue 5 October 2002...
For more information about installing adjuncts and peripheral devices, refer to Installation for Adjuncts and Peripherals for Avaya MultiVantage Software. Add Circuit Packs When installing additional features or equipment, it may be necessary to install additional circuit packs.
Current abilities of and processes within the Services infrastructure This description contains the most accurate information available at the time of production. Go to the Web site: http://support.avaya.com, and look for updated information about downloading firmware to your product under Product Documentation → Communications Systems.
Downloading Firmware to Port Circuit Packs NOTE: Table 5-1 on page 5-3 shows each of the previous circuit pack’s roles in a firmware download. Table 5-1. Circuit-Pack Roles in Firmware Downloads Circuit Pack TN Code Role in Self-Download Role in Remote Download C-LAN TN799C Source...
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Adding or Removing Hardware Table 5-2. Firmware download procedures No. of circuit Step Action packs Description ‘‘Preparing Complete the Gathering information, downloading new to Update Firmware’’ on firmware image file from Website. page 5-4 section. Choose either: ‘‘Self-Download’’ on 1. Copying a new firmware image file Single page 5-7 onto a source circuit pack using the...
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IP connectivity to the World-Wide Web File transfer protocol (FTP) software program NOTE: Some GUI-based FTP applications are incompatible with Avaya MultiVantage Software. Command-line FTP applications launched from a UNIX shell or DOS prompt work best. Web browser (Netscape 4.5 or Internet Explorer 5, or higher)
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PC, you can also use other server types, such as UNIX. 1. Go to the Avaya Customer Support Web site (http://support.avaya.com). 2. Select the Online Services link near the top left of the page.
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Downloading Firmware to Port Circuit Packs d. Enter display data-module ID to obtain the link’s number. e. Enter status link link_number to check the link’s status and obtain the source IP address. 3. If this is a remote download, continue with ‘‘Remote download’’...
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Adding or Removing Hardware CAUTION: Unless the Remove Image File After Successful Download field is set to y, the ftplogin and ftppassword remain on the TN799DP (C-LAN) and TN2501AP (VAL) circuit packs either until they are reset or until you issue the disable filesystem board UUCSS command. FTP the new firmware image file The following steps are generic to most FTP programs.
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Downloading Firmware to Port Circuit Packs 2. Verify that the new firmware image file is listed in the File/Directory Name field. list directory board 1C12 Page LIST DIRECTORY Board File/Directory Creation Size Location Name Date Time 01C12 F:fwdlimg464gv01 2000/01/01 00:00:00 01C13 F:fwdlimg2302av01 2000/02/29 23:59:59...
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Adding or Removing Hardware Table 5-4. Firmware Download fields and descriptions Field Description Notes Type the UCCSS address of the Source Boards Location source circuit pack. Screen 5-1 Type the complete filename in the section Firmware Image ‘‘Verify files’’ on page 5-8 File Name (including file extension) of the new firmware image file.
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Downloading Firmware to Port Circuit Packs Table 5-4. Firmware Download fields and descriptions — Continued Field Description Notes Type y if you want the procedure At the completion of a successful Remove Image File After Successful to automatically remove the new download, the procedure firmware image file [default].
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Adding or Removing Hardware (C-LAN) and TN2501AP (VAL) circuit packs either until they are reset or until you issue the disable filesystem board UUCSS command. 4. If you are self-downloading to a TN2501AP (VAL) circuit pack, reseat the pack: WARNING: To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack.
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Downloading Firmware to Port Circuit Packs Monitor download progress 1. Enter status firmware download and press Enter The Status Firmware Download screen (Screen 5-4) displays. status firmware download Page 1 of STATUS FIRMWARE DOWNLOAD Source Board Location: 01C02 Firmware Image File Name: tn2501ap_f05.bin Target Board Code: TN2501 Suffix: AP Firmware Vintage: Schedule Download? _ Remove Image File After Successful Download? _...
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Adding or Removing Hardware 5. If you are self-downloading to a TN2501AP (VAL) circuit pack, reseat the pack: WARNING: To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack. CAUTION: Ensure that both the top green and top amber LEDs are out. a.
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Downloading Firmware to Port Circuit Packs Preparation 1. Repeat the procedures in the ‘‘Preparing to Update Firmware’’ on page 5-4. Set up file system on circuit pack Before you can load files onto the source C-LAN circuit pack, you must first set up a file system on the circuit pack to accept the files.
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Adding or Removing Hardware 4. Log into the source C-LAN circuit pack with the same ftplogin and ftppassword that you used in the section, ‘‘Set up circuit pack’s file system’’ on page 5-7. ftplogin is any temporary login ID for this FTP session (for example, denver).
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Downloading Firmware to Port Circuit Packs Schedule download 1. Fill in every field in Table 5-4 on page 5-10 except the Target Location field. NOTE: If you are scheduling firmware downloads for a circuit pack that is designated as primary/secondary sync (timing) source (for example, TN464GP), this procedure automatically redesignates a local timing source during the download.
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Adding or Removing Hardware If you do not know the target board locations: a. Type list configuration all and press Enter The System Configuration screen (Screen 5-6) appears. list configuration all SYSTEM CONFIGURATION Board Assigned Ports Number Board Type Code Vintage u=unassigned t=tti p=psa 01A13...
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Downloading Firmware to Port Circuit Packs Check specified resources This procedure checks the header on the new firmware image file to ensure that the firmware download runs as you intend. 1. Type test firmware download and press Enter The Test Results screen (Screen 5-7) appears.
Adding or Removing Hardware Monitor download progress 1. Type status firmware download and press Enter The Status Firmware Download screen (Screen 5-8) displays. status firmware download Page 1 of STATUS FIRMWARE DOWNLOAD Source Board Location: 01C02 Firmware Image File Name: usd1v22r1 Target Board Code: TN464 Suffix: GP Firmware Vintage: Schedule Download? _...
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Downloading Firmware to Port Circuit Packs 1. Type remove file board UUCSS filename and press to remove Enter image files from the source board. 2. Type list directory board UUCSS and press Enter The List Directory screen (Screen 5-1) appears. 3.
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Adding or Removing Hardware 2. The example in Screen 5-9 shows PASS in the Result field, indicating a successful test of the firmware download circuitry. If the test does not pass, refer to the Error Log Entries and Test to Clear Values section of the FW-DWNLD maintenance object in the maintenance book.
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Downloading Firmware to Port Circuit Packs 3. At the SAT, type get boot-image UUCSS and press to check the Enter status of the firmware images on the target circuit pack. The Display Firmware Image(s) report (Screen 5-11) appears. get boot-image 1C07 DISPLAY FIRMWARE IMAGE(S) Image 1 Image 2...
5-2. Although the TN464GP and TN2464BP circuit packs are backward-compatible, the echo cancellation feature is compatible only with Avaya MultiVantage Software, and the feature must be enabled in the License File. The echo cancellation feature cancels echoes with delays up to 96 ms. Echo...
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‘‘TN464F/GP and TN2464BP Option Settings’’ on page 2-11. For information on administering the circuit packs, refer to the Administrator’s Guide for Avaya MultiVantage Software. Echo cancellation must first be purchased, then a License File created and installed. Use the following procedure to modify the settings: NOTE: You do not need to busyout the circuit packs to modify the settings.
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5. On the DS1 Circuit Pack screen, set the Echo Cancellation? field to y. When set to y, 2 new fields display: EC Direction: and EC Configuration:. If you know the echo is coming into the Avaya CMC1 Media Gateway, keep the default setting for the EC Direction: field of inward.
2. Administer the forms listed under CO, FX, WATS, or PCOL Trunk Group in Administrator’s Guide for Avaya MultiVantage Software. 3. Determine the port assignment of the trunk from the Trunk Group form. EXAMPLE:...
Table 5-5 on page 5-29 to choose the preferred signaling format, set switches on the circuit pack, and administer the port. 4. Administer forms listed under “Tie Trunk Group” in the Administrator’s Guide for Avaya MultiVantage Software. 5-28 Issue 5 October 2002 555-233-118...
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Table 5-5. Tie Trunk Option-Switch Settings and Administration E&M/SMPLX Prot/Unprot Administered Installation Situation Preferred Signaling Format Switch Switch Port Circumstance System Far-End Collocated Avaya CMC1 E&M Type 1 E&M Type 1 E&M Unprotected Type 1 Media Gateway Compatible Standard Compatible Inter-Building Avaya CMC1...
2. For information about administering DS1 Tie Trunks, refer to Administrator’s Guide for Avaya MultiVantage Software. Add Speech Synthesis The Speech Synthesizer circuit pack is required when the Voice Message Retrieval, Automatic Wakeup, or Do Not Disturb features are activated.
Add Pooled Modem Add Pooled Modem Modem pooling supports two types of conversion resources: integrated and combined. An integrated conversion requires a Pooled Modem circuit pack for each 2 conversion resources provided. A combined conversion requires a port of a TN745B or TN2136 Digital Line circuit pack and a port of either an 8-port TN742, TN769, a 16-port TN746B, or a 24-port TN793/B, TN2793/B Analog Line circuit pack for each conversion resource provided.
Adding or Removing Hardware 10. Type combined in the Group Type field. 11. Type 5 in the Hold Time (min) field. 12. Type two-way in the Direction field. 13. Type 9600 in the Speed field. 14. Type Full in the Duplex field. 15.
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Add Integrated Announcements/TN2501AP Replacing old announcement circuit packs with the new TN2501AP circuit pack requires that you — remove previous announcement administration — record new announcements for the TN2501AP — re-record any announcements currently resident on the TN750 circuit packs that you are replacing. You cannot transfer or restore TN750 announcements from flash card, tape, or optical disk to the TN2501AP.
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Adding or Removing Hardware Configurations Figure 5-2 shows the configuration options for the TN2501AP (VAL) circuit pack within a system. cydfval LJK 032001 Figure Notes 1. TN2501AP VAL 6. Your LAN (See cable) announcement circuit pack 7. Computer or remote recording studio for 2.
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Add Integrated Announcements/TN2501AP Hardware specifications The following table contains a list of the required VAL hardware. Part Number Comcode TN2501AP 108772583 Backplane Adapter 848525887 varies by network (see also LAN cable Notes for Figure 5-3) To establish LAN connections the TN2501AP circuit pack requires a Backplane Adapter that attaches to the Amphenol connector on the back of the cabinet, corresponding to the TN2501AP integrated announcement...
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5-3), Switch administration before hardware installation Before inserting the circuit pack into a carrier, an Avaya representative must administer the VAL customer options. Before installing the hardware, check your system for the following administration: 1. At the SAT, type display system-parameters customer-options and...
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Add Integrated Announcements/TN2501AP Hardware installation WARNING: To prevent electrostatic discharge (ESD), be sure to wear a grounding strap while handling the circuit pack. 1. Remove connector (if any) from the back of the switch cabinet corresponding to the TN2501AP circuit pack slot. 2.
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Add Integrated Announcements/TN2501AP 2. Type a unique name in the Name field. NOTE: This name is recognized only within the switch, and does not need to match the node name on the local network. 3. Enter the IP address in the IP Address field. You can get this information from the network manager.
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Adding or Removing Hardware 6. The Node Name field is the same as the one previously administered. (See change node-names NOTE: If you press , a list of administered node names appears Help (including the name you administered with the change node-names ip command), and you can select from the list.
Add ISDN—PRI 4. Set the Link field to an unassigned or next-available link number. 5. Set the Network uses 1’s for Broadcast Address? field according to the your network requirements. 6. Type a unique name in the Name field. 7. Press to save your changes.
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1. Install cables from the TN464F to the MDF as required. Enter Added Translations 1. Administer the forms listed under “Integrated Services Digital Network — Primary Rate Interface” in Administrator’s Guide for Avaya MultiVantage Software. Resolve Alarms 1. Examine the alarm log. Resolve any alarms that may exist using Maintenance for Avaya DEFINITY Server CSI.
Add Packet Bus Support Add Packet Bus Support Disable Alarm Origination 1. Type change system-parameters maintenance and press Enter 2. Set the Alarm Origination Activated field to n. CAUTION: If you do not disable Alarm Origination, the system may generate alarms, resulting in unnecessary trouble tickets.
Maintenance for Avaya DEFINITY Server CSI. Resolve Alarms 1. Examine the alarm log. Resolve any alarms using Maintenance for Avaya DEFINITY Server CSI. Enable Alarm Origination to INADS 1.
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1. Administer the required translation data using the forms listed under “Adjunct/Switch Applications Interface (ASAI)” in Administrator’s Guide for Avaya MultiVantage Software. Resolve Alarms 1. Examine the alarm log. Resolve any alarms that may exist using Maintenance for Avaya DEFINITY Server CSI. 5-45 555-233-118 Issue 5 October 2002...
3. Connect the H600-513 cable from the cabinet to the Time Division Multiplexor device. 4. To administer forms, see the following sections in the Administrator’s Guide for Avaya MultiVantage Software. For ISDN applications, see ISDN Service. For non-ISDN applications, see Managing Trunks.
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For further information about DCS, refer to the following documents: AT&T System 75/85 Network and Data Services Reference Manual System 75 Application Notes Network Services Administration for Network Connectivity for Avaya MultiVantage Software Add Circuit Packs A TN464GP, TN767C, or TN760 DS1 circuit pack is required for PPP connections.
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Adding or Removing Hardware Install Cables 1. Install cable from the cabinet to a hub or 110 (purple) wall field as required. Connect the 259A connector to the port slot containing the C-LAN circuit pack. See Figure 5-4 on page 5-48.
Ensure that the DCS field is y. 2. Administer the other required translation data using the forms listed under Distributed Communications System (DCS) in Administration for Network Connectivity for Avaya MultiVantage Software. Save Translations 1. Type save translation and press...
Avaya R300, refer to the documentation on the CD or with the Avaya R300 equipment. The IP Media Processor allows you to send voice and fax from the Avaya CMC1 Media Gateway through an Internet protocol (IP) network to other switches having this feature or to other H.323 compliant endpoints.
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Upgrading TN802 IP Trunking to TN2302AP IP Media Processor Upgrading a TN802B IP Interface Assembly to TN2302AP IP Media Processor For administration, refer to the Administration for Network Connectivity for Avaya MultiVantage Software. Preparing for Installation and Upgrade In addition to the TN2302AP IP Media Processor, you must also install and administer a C-LAN circuit pack (TN799B/C).
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Adding or Removing Hardware Check your onsite equipment Have the following items ready before your shipment arrives: An unoccupied port slot in the carrier for each TN2302AP IP Media Processor NOTE: The TN2302AP consumes 16 W of power per slot compared with an average of 15 W per slot.
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Add IP Solutions Table 5-8. Required Hardware Comcode/Code Description Quantity 108312612 TN2302AP IP Media Processor 848525887 TN2302AP Amphenol Adapter 108525528 TN799B/C C-LAN circuit pack. NOTE: One TN799B/C supports more than one TN2302AP. 102631413 ADPTR-259A connector The adapter has an Amphenol connector on one side and an RJ45 connector on Figure 5-5 the other for connecting to the LAN.
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Adding or Removing Hardware addfipm2 KLC 083000 Figure Notes 1. Amphenol connector to backplane 2. To Ethernet connector corresponding to 3. 9-pin connector for maintenance TN2302AP slot Figure 5-5. TN2302AP Amphenol Adapter Installing the TN2302AP IP Media Processor To install a TN2302AP IP Media Processor, you must install One or more TN2302AP circuit pack(s).
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Add IP Solutions From the rear of the cabinet: 2. Connect the Amphenol connector on the adapter to the backplane connector corresponding to each TN2302AP slot. Connect the Ethernet 1. Connect the network cable(s) to the Ethernet connector on the TN2302AP Amphenol adapter(s).
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Figure 5-6. TN2302AP IP Interface faceplate Initial Administration Steps for C-LAN and IP Media Processor NOTE: Refer to the Administration for Network Connectivity for Avaya MultiVantage Software for specific information. 1. Log in as craft. 2. Type change node-names and press...
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Add IP Solutions 3. On page 2, type in the node names and IP addresses for the TN799B/C and the TN2302AP. NOTE: The customer or design team provides the actual name and address. Suggest a generic name and not one tied to the circuit pack. change node-names Page 2 of...
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7. Press to save the information and effect the new settings. Enter Refer to the Administration for Network Connectivity for Avaya MultiVantage Software for more information on these administration steps and for the steps to administer IP Softphones and H.323 trunks.
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Add IP Solutions ping ip-address 192.168.10.21 PING RESULTS End-pt IP Port Port Type Result Time(ms) Error Code 192.168.10.21 01A13 MEDPRO PASS 1124 2. Type ping ip-address nnn.nnn.nnn.nnn board UUCSS and press Enter. The variable nnn.nnn.nnn.nnn is the IP address of the customer’s gateway and UUCSS is the cabinet, carrier, and slot of the TN2302AP IP Media Processor.
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Adding or Removing Hardware Remove the Circuit Packs CAUTION: When adding or replacing any hardware, be sure to ground yourself against electrostatic discharge (ESD) by wearing a grounded wrist strap. NOTE: The TN799B/C, TN802, and TN2302AP circuit packs are hot-swappable, so you do not need to power down the carrier to remove or install them.
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TN2302AP circuit pack. Administration 1. Administer the TN799B/C C-LAN. Refer to the Administration for Network Connectivity for Avaya MultiVantage Software. 2. Administer the IP Media Processor, which is usually done remotely. Call your service representative to start the process.
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Adding or Removing Hardware Pre-upgrade steps 1. Type change ip-interfaces and press Enter change ip-interfaces Page 1 of IP INTERFACES Inter-region IP connectivity allowed? Enable Eth Pt Type Slot Code Sfx Node Name Subnet Mask Gateway Address Rgn C-LAN 01A09 TN799 B clan-a1 255.255.255.0 MEDPRO...
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Add IP Solutions 1. Press the recessed Reset button on the TN802B circuit pack until MSHUT* starts flashing on the LCD. When MSHUT* is in a steady state, it is safe to remove the circuit pack. 2. Remove the TN799B and TN802B circuit packs. Replace the Cables 1.
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Adding or Removing Hardware Administration 1. Administer the TN799B/C C-LAN, if necessary. Refer to the Administration for Network Connectivity for Avaya MultiVantage Software. 2. Administer the IP Media Processor, which is usually done remotely. Call your service representative to start the process.
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Add IP Solutions Prepare for Installation Have the following equipment on site before your shipment arrives: AC power outlets for the modem and monitor. Three unoccupied and adjoining port slots in the carrier for the TN802B IP Interface, if needed. The TN802B occupies only one slot, but it needs the two slots to its left for clearance.
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Adding or Removing Hardware Table 5-9. Required Hardware Comcode/Code Description Quantity 108525528 TN799B C-LAN circuit pack. One TN799B supports more than one TN802B. J58890MA-1 L30 TN802B IP Interface Assembly 1 or more 601939804 H600-512,G1 external cable 1 or more assembly 259A connector CAT5 or better cable 407633999...
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Add IP Solutions cbdfocto AWF 122398 Figure Notes 1. Amphenol connector to connector 5. To mouse corresponding to TN802B slot 6. To ethernet 2. To VGA monitor 7. 25-pin male connector to modem 3. To USB (not used) 8. 25-pin male connector to COM2 4.
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Adding or Removing Hardware Connect the Modem NOTE: These instructions are for connecting the U.S. Robotics modem supplied to U.S. customers only. If using a different modem, follow the manufacturer’s instructions on connecting the modem. 1. Connect the RS232 port of the modem to the MODEM connector of the TN802B external cable assembly.
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Add IP Solutions Table 5-10. U.S. Robotics Modem Dip Switch Settings Switch Setting Description Data Terminal Ready normal DOWN Data Terminal Ready override Verbal result codes DOWN Numeric result codes Suppress result codes DOWN Display result codes Echo offline commands DOWN No echo, offline commands Auto answer on first ring or higher if specified in NVRAM...
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Adding or Removing Hardware fpdfmapd KLC 030899 Figure Notes 1. LCD display 4. PCMCIA card slot 2. Reset button (recessed) 5. Yellow PCMCIA disk-in-use LED 3. Red board status LED Figure 5-9. TN802B IP Interface faceplate NOTE: If replacing the existing TN799 circuit pack, remove it first and replace it with the new one.
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(see ‘‘Administer the IP Interface’’ on page 5-72). indfmapd KLC 031299 Figure 5-10. J58890MA-1 L30 IP Interface Assembly Administer the TN799B C-LAN Refer to the Administration for Network Connectivity for Avaya MultiVantage Software. 5-71 555-233-118 Issue 5 October 2002...
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Administration is usually done remotely; call your service representative to start the process. Administration NOTE: Refer to the Administration for Network Connectivity for Avaya MultiVantage Software for specific information. 1. Log in as craft. 2. Type change node-names and press Enter 3.
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Add IP Solutions 6. If not, type MEDPRO in the slot just above TN802B slot and press Enter Changing the one entry automatically changes the entry above it. If it is in IP Trunk mode, you get the following error message: MedPro type requires TN802 with application.
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Adding or Removing Hardware ping ip-address 192.168.10.21 PING RESULTS End-pt IP Port Port Type Result Time(ms) Error Code 192.168.10.21 01A13 MEDPRO PASS 1124 2. Type ping ip-address nnn.nnn.nnn.nnn board UUCSS and press Enter. The variable nnn.nnn.nnn.nnn is the IP address of the customer’s gateway and UUCSS is the cabinet, carrier, and slot of the TN802B IP Interface.
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Add IP Solutions Modem comparable to a U.S. Robotics, Inc. Sportster Model USR 33.6 EXT. A cable from the modem to the TN802B external cable assembly. We recommend that you protect the cabinet where the IP Interface is installed with an uninterruptable power system (UPS). Check your Shipment When your shipment arrives, check the contents (see Table 5-11 on page...
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Adding or Removing Hardware cbdfocto AWF 122398 Figure Notes 1. Amphenol connector to connector 5. To mouse corresponding to TN802B slot 6. To ethernet 2. To VGA monitor 7. 25-pin male connector to modem 3. To USB (not used) 8. 25-pin male connector to COM2 4.
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Add IP Solutions NOTE: Check the labels near the connectors; the MODEM and COM2 connectors look the same. 2. Connect an analog telephone line to the leftmost analog-line port on the modem as shown in Figure 5-12. 3. Make sure that the modem’s DIP switches are set as shown in Figure 5-12 Table 5-12 on page 5-78.
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Adding or Removing Hardware Table 5-12. U.S. Robotics Modem Dip Switch Settings Switch Setting Description Data Terminal Ready normal DOWN Data Terminal Ready override Verbal result codes DOWN Numeric result codes Suppress result codes DOWN Display result codes Echo offline commands DOWN No echo, offline commands Auto answer on first ring or higher if specified in NVRAM...
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Add IP Solutions Connect the Ethernet 1. Connect the network cable to the ETHERNET connector on the TN802B external cable assembly. NOTE: You need a CAT5 or better cable for 100-Mbyte operation. Install the Circuit Pack CAUTION: When adding or replacing any hardware, be sure to ground yourself against electrostatic discharge (ESD) by wearing a grounded wrist strap.
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Adding or Removing Hardware fpdfmapd KLC 030899 Figure Notes 1. LCD display 4. PCMCIA card slot 2. Reset button (recessed) 5. Yellow PCMCIA disk-in-use LED 3. Red board status LED Figure 5-13. TN802B IP Interface faceplate NOTE: To properly seat the circuit pack, push firmly on the front of the faceplate until the latch reaches the bottom rail of the carrier.
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Figure 5-14. J58890MA-1 L30 IP Interface Assembly Test the Modem 1. Check for dial tone. 2. Contact Avaya Customer Support and ask a representative to dial into your IP Interface server. Administer the IP Interface Administration is done either locally or remotely. If administered locally, proceed with the following administration steps on the attached keyboard, mouse, and monitor.
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Adding or Removing Hardware Administration Steps 1. Log in as craft. 2. Type change circuit-pack and press Enter 3. Check the Code column to see if the slots above the TN802B say DSMAPD or MEDPRO. change circuit-packs Page 1 of CIRCUIT PACKS Cabinet: 1 Carrier: A...
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Add IP Solutions If administered locally on a monitor, keyboard, and mouse: 1. Press , and simultaneously. CTRL 2. Type administrator in the User Name field. 3. Type iptrunk in the Password field and click OK. 4. After logging on for the first time, change the administrator password and, if desired, the user name, to ensure security.
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Adding or Removing Hardware Assign Server and Domain Names. The Windows NT server identifies servers using a server name plus a domain name that locates the named server in a particular part of the network. The TN802B IP Interface is shipped with generic server and domain names.
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Add IP Solutions 5. Verify that the Adapter drop down menu lists 2 DEC Ethernet adapters. CAUTION: Do not change any settings on the adapter labeled [1] for any reason. 6. Select the DEC Ethernet adapter labeled [2]. 7. Type a valid IP address for the IP Interface server in the IP Address: field.
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Adding or Removing Hardware 10. Click on the DNS tab and verify that the domain DNS server is correct. 11. Type domain name in the Domain field. 12. If using DNS, click under the DNS Service Search Order field and type its IP address.
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Add IP Solutions 13. Click on the WINS Address tab. 14. Make sure the [2] DEC shows in the Adapter field. 15. If WINS server is available, type its IP address in the Primary WINS Server field. 16. If DNS is available, select Enable DNS for Windows Resolution. 17.
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Adding or Removing Hardware If administered remotely through pcANYWHERE: 21. Click on the pcANYWHERE Restart Host Computer button on the toolbar to restart the computer. If administered locally on a monitor, keyboard, and mouse: 21. Click Yes in the dialog box to restart the computer. WARNING: When connected remotely via pcANYWHERE, only use the pcANYWHERE Restart Host Computer button on the toolbar to restart Windows NT.
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Add IP Solutions 3. At the command prompt, type ping nnn.nnn.nnn.nnn (which is the IP address of your gateway). If everything is configured correctly, the system responds with the following message: Reply from nnn.nnn.nnn.nnn: bytes=32 time<##ms TTL=### If no response, verify the IP address information and check the connectivity, including the cabling.
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Adding or Removing Hardware 3. At the command prompt, type ping 192.11.13.8 (which is the IP address of the internal processor). If you have connectivity, the system responds with the following message: Reply from 192.11.13.8: bytes=32 time<##ms TTL=### If no response, verify the IP settings for Adapter [1]. 4.
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Add IP Solutions Connect the Monitor, Keyboard, and Mouse 1. Attach a VGA monitor to the VGA connector of the TN802 IP Interface external cable assembly. 2. Attach the keyboard to the KEYBOARD connector of the external cable assembly. 3. Attach the mouse to the MOUSE connector of the external cable assembly. 4.
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Adding or Removing Hardware 5. When done, click OK, OK. Upgrade to TN802B (R8) NOTE: The upgrade takes about 20 minutes. 1. Insert the flash disk into the right most slot on the TN802 IP trunk. On the monitor, a dialog box assigns a drive letter with the removable media designation;...
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Add IP Solutions 5. Click on Start > Settings > Control Panel > Services. 6. Select IP Trunk and click on Startup. NOTE: Do not click on Start. 7. Under Startup Type, select Disabled and click OK to disable IP Trunk mode.
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If it is in IP Trunk mode, you get the following error message: MedPro type requires TN802 with application. Type MEDPRO on circuit-packs form. 5. To complete the administration, refer to Administration for Network Connectivity for Avaya MultiVantage Software. 5-94 Issue 5 October 2002 555-233-118...
Installing an Integrated Channel Service Unit (ICSU) Module Installing an Integrated Channel Service Unit (ICSU) Module The integrated channel service unit (ICSU) is a combination of a 120A3A CSU module integrated with a DS1 circuit pack. A 700A DS1 loopback jack must be installed with this device.
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Adding or Removing Hardware Installing the 120A3A CSU cydfcsu1 KLC 033099 Figure Notes 1. Rear of carrier containing DS1 4. DW8A-DE 4-pair cord to alarm circuit pack contacts (optional) 2. 120A3A CSU 5. 4-pair cord to network interface (H600-383) 3. To 25-pair connector on rear of carrier Figure 5-15.
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Installing an Integrated Channel Service Unit (ICSU) Module CAUTION: Do not plug the 120A3A into any circuit pack other than a TN464F or TN767E or TN2464 or TN2313. Do not connect the 120A3A to any interface other than a 700A DS1 loopback jack. Be sure the DS1 circuit pack is set for 24-channel operation (1.544 Mbps).
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Adding or Removing Hardware Never use quad cable (untwisted two pair telephone cable) in a DS1 line. NOTE: Avoid mixing wires of different gauges in a DS1 line. 6. If using external alarm equipment, attach the supplied DW8 cable to the 120A3A and the external equipment.
Installing a J58890CG Power Distribution Unit Table 5-14. H600-383 Cable Lengths by Group Number Group Length Group Length 25 feet (7.7 m) 125 ft (38.1 m) 50 feet (15.2 m) 200 ft (71 m) 75 feet (22.9 m) 400 ft (122 m) 100 feet (30.5 m) 750 ft (198.1 m) Installing a J58890CG Power...
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Adding or Removing Hardware Mounting with a backing plate NOTE: Note: the J58890CG Power Distribution Unit should be installed to the right of the SCC Cabinet Stack, and mounted approximately 12 inches (30.5 cm) off the floor. To install the J58890CG Power Distribution Unit on a wall with a plywood backing plate, use the following procedure: 1.
This appendix provides information to correct some problems when upgrading a system. The information in this appendix is a compilation of the most commonly reported troubles received by Tier 4 Support at Avaya. For general information on troubleshooting associated with maintenance procedures, see Chapter 1, “Maintenance for csi Systems,”...
This usually means that the translations were not successfully backed up to the translation card or that the current software may not be compatible with the new Avaya MultiVantage Software. NOTE: The Terminal Translation Initialization (TTI) should be disabled before you save translations prior to an upgrade.
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You may need to upgrade to an interim software version before upgrading to Avaya MultiVantage Software. 1. Consult the remediation that came with the Avaya MultiVantage Software. 2. Contact your Avaya representative for this information. Re-install the ISDN-PRI Links (Only for Failed...
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Troubleshooting an Upgrade Issue 5 October 2002 555-233-118...
Gateway (ASG). ASG employs a challenge/response protocol to confirm the validity of a user and reduce the opportunity for unauthorized access. ASG authentication will be imposed for Avaya services logins as indicated below: init - all types of access require ASG authentication inads - all types of access require ASG authentication craft - if accessing remotely, ASG authentication is required.
V1.1 Login window appears. 2. In the Tech ID field, type your login ID, which is the name of the attached file (without the “.asg”). Your login ID is the same as your Avaya login (or an abbreviated part of it).
5-54 TN2302AP Amphenol Adapter , 1-66, 2-13, 2-19 auxiliary equipment pinout information 5-54 TN2302AP Amphenol adapter 1-78 auxiliary power 1-45 Avaya Site Administration 5-44 CallVisor ASAI circuit packs , 5-27, 5-30 CO trunk 5-30 code calling access 5-46 DCS Interface...
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Index cable Danger, meaning of , 1-66, 2-13, 2-19 1-62 diagrams date, set procedure 1-63 pinout day of the week 1-100 1-63 25-pair table of English names , 3-19, 4-18 2-13 daylight savings rules pinout charts 1-61 cables DC power 2-22 2-24 diagrams...
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Index firmware downloads circuit-pack participants ICSU roles 5-95 installing downloading Web’s image 2-11 impedance, setting hardware/software requirements INADS high-level procedures register system 1-66 local staging area install and wire other equipment 1-66 install and wire telephones preparation 1-79 install CAMA/911 to download integrated channel service unit to upload...
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Index network configuration 5-88 changing network services , 5-55, 5-69, 5-71, 5-78 connecting labels 1-44 Main Distribution Frame Nordic 2-13 1-60 lead designations country code 1-78 1-86 port board NT1 network interface 2-16 port circuit pack 1-78 telephones , 1-1, 1-3, 1-4, 1-56, 3-1, 3-7, 3-17, 3-18, License File 4-1, 4-6, 4-7, 4-17...