Troubleshooting Firmware Downloads - Avaya CMC1 Installation Manual

Troubleshooting firmware downloads

This section contains these troubleshooting subsections:
•
Aborting a firmware download
•
Testing firmware download
•
Backing out of a firmware download
Aborting a firmware download
You can only abort (disable/cancel) a scheduled download that has not yet started. Any download
currently in progress to a circuit pack finishes. For example, if you had scheduled a C-LAN distributed
download to multiple targets and the download was in progress to the first circuit pack when you disabled
the download, then the download would stop after the completion of the first circuit pack's download and
the remainder of the circuit packs would not receive the download.
To abort a self or C-LAN-distributed firmware download, enter the SAT command disable firmware
download.
Testing firmware download
You can test a self- or C-LAN-distributed firmware download either before a scheduled download has
begun or after an attempted download has reported errors.
1
Type test firmware download and press Enter to display the Test Results screen.
If the download has already begun, the test is denied.
test firmware download
Port
2
Look in the
The
Result
download circuitry.
If the
Result
FW-DWNLD maintenance object section, subsection entitled System Technician-Demanded
Tests: Descriptions and Error Codes. Resolve every error and rerun the test.
When the test passes, every specified resource is currently available for the scheduled download. Note,
however, that this does not guarantee the resource will still be available at the time of the download.
Backing out of a firmware download
To back out of a completed firmware download and revert to the previous image, follow the same
download procedure you did before, except use the previous firmware vintage instead. The exception is
TN799DP (C-LAN) and TN2501AP (VAL), which have a separate procedure.
Installation, Upgrades and Additions for Avaya CMC1 Media Gateways
June 2004
on page 209
on page 209
TEST RESULTS
Maintenance Name Alt. Name Test No. Result
FW-DWNLD
field for FAIL/PASS conditions.
Result
field in the screen shows PASS, indicating a successful test of the firmware
field shows FAIL, refer to the Maintenance for Avaya DEFINITY Server R in the
Adding or Removing Hardware
Upgrade Firmware on Programmable Circuit Packs
on page 209
1413 PASS
SPE A
Error Code
209