Go To The Rfa Website - Avaya CMC1 Installation Manual

Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI

Go to the RFA website

The Remote Feature Activation (RFA) website automates some of the upgrade procedures, including
generating a License File.
1
At your laptop/PC browser, go to the appropriate website:
•
Associates: http://associate2.avaya.com/ or the services portal:
http://usservices.avaya.com/
•
Business Partners go to the appropriate regional Business Partner portal:
•
Contractors go to http://www.avaya.com/services/rfa/
•
If you are unable to access RFA using your recommended portal, try:
http://rfa.avaya.com
2
Using your SSO, log in to the RFA website.
3
Follow the links to the RFA Information page.
4
Complete the information necessary to create a License File.
NOTE:
If you have problems with a hardware serial number that is not in the SAP database, go to
the
Have direct connection
NOTE:
If you are upgrading from Release 10 to Avaya Communication Manager, omit this
section.
If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to
Avaya Communication Manager:
1
Using your RFA Job Aids, run the Features Extraction Tool (FET) from the RFA website to create
a Switch Configuration File.
2
When prompted, type in the Transaction ID number.
3
The FET creates and uploads the Switch Configuration File automatically.
4
Do not deliver the License File at this time. You will deliver and install it later in this upgrade
procedure.
Installation, Upgrades and Additions for Avaya CMC1 Media Gateways
June 2004
—
United States: http://www.avaya.com/businesspartner/
—
Canada: https://www.avaya.ca/BusinessPartner
—
Brazil: http://www.avaya.com.br/Home.asp
—
CALA: https://cala-businesspartner.avaya.com/mnc/index.html
—
EMEA: https://emea-businesspartner.avaya.com/
—
APAC: http://www.avaya-apac.com/bp
If you have problems with RFA section.
Task table
181