Upgrading R9Csi/R10Csi To Avaya Communication Manager On An Avaya Definity Server Csi; Read This First; License File; 7-Digit Dial Plan Expansion - Avaya CMC1 Installation Manual

Installation, upgrades and additions for media gateways
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Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI

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Upgrading R9csi/R10csi to Avaya
Communication Manager on an
Avaya DEFINITY Server CSI
This chapter provides the information on upgrading from a DEFINITY Enterprise Communication
Server (ECS) Release 9csi/10csi to Avaya™ Communication Manager on an Avaya DEFINITY Server
CSI.
Administrator's Guide for Avaya Communication Manager lists the features and functions and provides
the commands, procedures, and screens to initialize and administer the system.

Read this first

License File

Remote Feature Activation (RFA) is a Web-based application that enables the creation and deployment of
License Files for all switches. The License File enables the Avaya Communication Manager category,
release, features, and capacities. License Files are created using SAP order information and/or current
customer configuration information. Without a license file, the switch does not provide normal call
processing.

7-digit dial plan expansion

The upgrade automatically converts the old Uniform Dial Plan forms to the new forms. These forms are
discussed completely in the Administrator's Guide for Avaya Communication Manager.
Customers upgrading to Avaya Communication Manager can migrate to the 6-/7-digit dial plan or not:
Customers who want to migrate to the 6-/7-digit dial plan can
— freeze their translations and send them to the TSO for conversion. For customers who do
not have optical drives, Avaya must migrate those translations to customer-compatible
media.
— re-administer the switch themselves (no translation freeze required).
Customers who do not want to migrate to a 6-/7-digit dial plan (want to keep their current 4-/5-
digit dial plan) experience no changes after the upgrade. That is, if they had 4-digit dialing before
the upgrade, they have 4-digit dialing afterwards.

Service interruption

The upgrade process requires a non–call-preserving service interruption in a standard reliability system.
The service interruption must be closely coordinated with the customer and the local account team. The
service outage for standard reliability is 2 to 15 minutes, depending on the size of the installation.
Installation, Upgrades and Additions for Avaya CMC1 Media Gateways
June 2004
Read this first
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