Avaya CMC1 Installation Manual page 268

Adding or Removing Hardware
Add IP Solutions
If administered locally on a monitor, keyboard, and mouse:
22
Click Yes in the dialog box to restart the computer.
!
When connected remotely via pcANYWHERE, only use the pcANYWHERE Restart
Host Computer button on the toolbar to restart Windows NT.
Check Network Services
When the server restarts, make sure that the required network services have started correctly. If you see
an error dialog box, then the network services did not start correctly. Also, check the NT Event Log.
1
Click on My Computer > Control Panel > Network > Services. Make sure that the following
services are listed:
•
Computer Browser
•
Microsoft Internet Information Server 2.0
•
NetBIOS Interface
•
RPC Configuration
•
Server
•
Workstation
2
Click the Protocols tab, and examine the Network Protocols. TCP/IP protocol should be the only
one listed.
3
Click OK.
Test the External Connection to the LAN
To test the external IP connections, ping the IP Interface server and ping a known computer connected to
your network.
1
Click Start > Programs > Command Prompt.
2
Type ping nnn.nnn.nnn.nnn (which is your IP address).
•
If everything is configured correctly, the system responds with the following message:
Reply from nnn.nnn.nnn.nnn: bytes=32 time<##ms TTL=###
•
If no response, verify the IP-address information and check the connectivity, including the
cabling.
3
At the command prompt, type ping nnn.nnn.nnn.nnn (which is the IP address of your gateway).
•
If everything is configured correctly, the system responds with the following message:
Reply from nnn.nnn.nnn.nnn: bytes=32 time<##ms TTL=###
•
If no response, verify the IP address information and check the connectivity, including the
cabling.
•
I f all else fails, click on Start > Settings > Control Panel > Network. Select the
Adapters tab and highlight the [2] DEC adapter.
•
Click Properties > Change.
•
From the Duplex Mode dropdown menu, select a setting that matches the switch/hub that
the TN802B connects to. For example, 10BaseT Full Duplex or 10BaseT No Link Test
268
WARNING:
Installation, Upgrades and Additions for Avaya CMC1 Media Gateways
June 2004