Avaya DEFINITY Server CSI Maintenance Manual page 1232

Registration Status Inquiry Test (#1372)
The Registration status inquiry reports the H.323 registration status of the
endpoint. An endpoint must be registered and authenticated in order to receive
service from the system.
Registration is initiated when the endpoint user attempts to login using the
registration software application running on the endpoint PC. The user must
provide a valid extension and security code. The registration messages are sent
to the IP address of a C-LAN ethernet port.
A registered extension has a port type SNNNNN, where N is a digit from 0-9. A
non-registered extension has an X port.
Table 283. TEST #1372 Registration Status Inquiry
Error Test
Code Result
1,2,3 FAIL
PASS
1232
Issue 5 October 2002
Description/Recommendation
The endpoint is not successfully registered.
1. Verify that the user is entering:
the correct extension and security code
the C-LAN IP address
2. Verify that the extension has been enabled for IP softphone
operation.
3. If many endpoints cannot register, investigate any errors of the
C-LAN ethernet port.
4. Examine the ethernet cabling from the endpoint PC to the ethernet
hub.
The endpoint is successfully registered and continues to respond to
registration handshaking.
Continued on next page
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