Avaya DEFINITY Server CSI Maintenance Manual page 1491

PMS-PRNT/JNL-PRNT (PMS Printer Link)
Procedures for Restoring the PMS Printer Link
1. Determine the status of the PMS Printer Link.
Enter status journal-printer wakeup-log|pms-log command and make
sure that the journal printer link is not busied out for maintenance. If the link
is down, then continue to the next step.
2. Where does the journal printer link connect?
Enter display system hospitality and find out the destinations of the PMS
Printer Link.
3. Determine the status of the data extension.
Enter status data extension command and verify whether the data
extension is in the in-service/idle state. If the data extension is NOT
available, then look for the extension number in Alt Name field of Hardware
Error Log. Refer to XXX-BD (Common Port Circuit Pack) Maintenance
documentation for resolutions.
4. Is a data channel on the Processor circuit pack in the in-service/idle state?
Enter list data command and find out the extension numbers of data
channels on Processor circuit pack. Enter status data extension
command and make sure that at least one data channel is in the
in-service/idle state. If no data channel is available, look for
DATA-CHL/DATA-CON/DATA-BD errors in the Error Log. If present, refer to
"DATA-BD"Maintenance documentation.
5. Is the external printer device available?
Make sure that the printer device is ON-LINE and ready for service. Check
the physical connectivity between Data Module and the printer device.
It is recommended that you busyout the PMS Printer Link before executing
maintenance tests over objects composing the PMS Printer Link. If the PMS
Printer Link is busied out, then all PMS Printer Link maintenance actions are
deactivated. The interference to tests of other MOs is off.
555-233-119 Issue 5 October 2002
1491