Bgdata Configuration - Nortel Contact Center Manager User Manual

CS 2x00/DMS switch subsystem configuration

BGDATA configuration

Use the BGDATA table to configure multiple switches so that they can share
Meridian Digital Centrex (MDC) features. This table associates a BGID with a
customer group. A business group is an entity that represents your organization
on the CS 2x00/DMS switch.
Editing the BGDATA table
1 Type table BGDATA, and then press Enter.
Result: The > prompt appears.
2 Type add, and then press Enter.
Result: The BGID prompt appears.
3 Enter the business group ID, in the format LOCAL GRPNUM, and then
press Enter.
Result: The BGXLA prompt appears.
4 Type $, and then press Enter.
Result: The OPTIONS prompt appears.
5 Type CUSTGRP, and then press Enter.
Result: The CUSTGRP prompt appears.
6 Enter the name of your customer group and then press Enter.
Result: The MBG prompt appears. The MBG field represents multiswitch
business group services. Type y so all customer group lines can access
MBG features. Otherwise, type n.
7 Type n, and then press Enter.
Result: The NUMLINES prompt appears.
8 Type 0 (zero), and then press Enter.
Result: The INTRAGRP prompt appears.
9 Type y, and then press Enter.
Result: The LSCFN prompt appears.
62
Standard 4.06
Contact Center Manager