Contact Center Manager Server configuration
6
In the Address box, type the address (position ID) of the voice port on the
telephony server.
7
Click any other row of the table.
Result: The system adds the voice port, and Not Acquired appears in the
Status column.
8
Select the Acquired? check box in the row that contains the new voice
port.
9
Click any other row in the table to acquire the voice port.
Result: The system acquires the voice port, and the status appears in the
Status column.
If necessary, click Refresh Status to view the current status of the
acquisition.
10
Repeat steps 2 to 9 for each voice port you want to configure.
To reconfigure a voice port, you must first deacquire the voice port, edit the
configuration parameters, and then reacquire the voice port.
134
Standard 4.06
Contact Center Manager