Nortel Contact Center Manager User Manual page 213
Switch guide for communication server 2x00/dms
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Also See for Contact Center Manager:
- Installation and maintenance manual (1618 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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August 2007
Field name
OPTION
ACDSGRP table
Field name
ACDGROUP
SUBGROUP
CHOICE
Sample Agent Set Configuration
M5316 set:
>qlen 6821300
Configuration item
LEN
TYPE
SNPA
DIRECTORY NUMBER
LINE CLASS CODE
Contact Center Manager Switch Guide for Communication Server 2x00/DMS
Sample datafill cross-reference guide
Field value
(WALKAWAY Y) $ N NONE Y N 4
(ACDDISP 10) (TMDELOFL 0
ALLPRIO)
(OVFLINQ P0FIRST 1 Y 1)
(MAXCQLMT 30) (NONIMCUT)
(ACDXFER 1 Y 15)
(VARWRAP 5) (FORCING BASE)
(AGTASSN) (RENQTOUT 1800)
(NETICM) $
Field value
ACD2A
1
NONE
Value
HOST 00 0 02 00
SINGLE PARTY LINE
972
6821000
M5316 SET
213
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