Nortel Contact Center Manager User Manual page 48

Configuration Overview
Component
Dedicated Ethernet link
Version NA08 or later on
the DMS or the CS 2000
OR
Version MSL08 or later on
the SL-100 or the CS 2100
ICM00001
ACD datafill
SCAI datafill
EIU datafill
48
Required Optional Description
Yes
Yes —
Yes —
Yes —
Yes —
Yes —
Provides high link
reliability and bandwidth
by reducing packet
collisions and retransmits.
Provide ICM capability.
Call management interface
(ICM software load
package).
As required.
You must datafill the
SCAICOMS, SCAIGRP,
SCAISSRV, and
SCAIPROF tables on the
CS 2x00/DMS switch.
LIUINV and IPNETWRK
tables.
You must datafill the
IPROUTER, IPHOST, and
IPTHRON tables on the
CS 2x00/DMS switch.
Contact Center Manager
Standard 4.06
Done
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