Nortel Contact Center Manager User Manual page 163

August 2007
4 Select the CDNs (Route Points) folder.
Result: The CDNs (Route Points) window appears.
5 Select the Landing Pads tab.
Result: The Landing Pads page appears
6 Select the Acquired? check box for the CDN Landing Pad you want to
verify.
Result: The CDN Landing Pad status changes to Acquire Pending and
then to Acquired.
7 On the target node, log the agent on to a phoneset.
8 On the source node, make a call to the configured CDN.
Result: The call is routed to the agent on the target node.
Contact Center Manager Switch Guide for Communication Server 2x00/DMS
To verify the configuration
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