Nortel Contact Center Manager User Manual page 46

Configuration Overview
Switch continuity test configuration with X.25
The SCAICOMS table indicates what links are waiting for a call request and
who the link is expecting the call request from. Nortel recommends that you
configure the continuity audit interval (AUDINTVL) to ensure that the check is
not performed more that once every 15 minutes.
LINKSET SCAILINKS OPTIONS
LAB8MPC1 X25 (MPC (0 3 111111111 0 0 0 0 SVC) $)$ MN CR N
(ENHASSOC 100) (CONTAUD Y 15 5 10 N)$
Switch continuity test configuration with TCP/IP
The SCAICOMS table defines a linkset for use by a switch computer application
interface (SCAI) group. This table sets the type and address of the host
application.
Most contact center sites use the TCP host type. The IP address in this table
must match the IP address of the host application. If it does not, the switch does
not allow logon. With the Enhanced Association (ENHASSOC) feature, a
maximum of 100 CDNs can be acquired on this link and associated with a
particular ACD group or DN. Nortel recommends that you configure the
continuity audit interval (AUDINTVL) so that the check is not performed more
that once every 15 minutes.
LINKSET SCAILINKS OPTIONS
NORTEL TCP 47 104 99 88 N (ENHASSOC 100) (CONTAUD Y 15 5 10 N) $
46
Standard 4.06
Contact Center Manager