Nortel Contact Center Manager User Manual page 141

Switch guide for communication server 2x00/dms
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August 2007
Result: The Command Prompt window appears.
3
At the prompt, type regedit and press Enter.
Result: The Registry Editor window appears.
4
Go to My Computer > HKEY_LOCAL_MACHINE > Software > Nortel >
ICCM > NITSM_service.
5
From the menu, select Edit > New > DWORD value.
6
Name the new DWORD value SNPA.
7
Right-click the SNPA registry entry and select Modify.
8
In the Value data box, type the SNPA information.
Contact Center Manager Switch Guide for Communication Server 2x00/DMS
Contact Center Manager Server configuration
141

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