Nortel Contact Center Manager User Manual page 83
Switch guide for communication server 2x00/dms
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Also See for Contact Center Manager:
- Installation and maintenance manual (1618 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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August 2007
POOL:
>acdpool1
SUBPOOL:
>acdsp1
ACDVFG:
>n
MISOPT:
>deflob
LOBVAL:
>000
MISOPT:
>walkaway
ENHWAC:
>y
MISOPT:
>$
MSQS:
>n
DISTRING:
>none
OBSWTONE:
>n
FRCNGTSV:
>n
IDSIZE:
>4
OPTION:
>vrugrp
OPTION:
>$
Configuring ACD groups for the CDN
1
Type table ACDGRP and then press Enter.
Result: The > prompt appears.
Contact Center Manager Switch Guide for Communication Server 2x00/DMS
CS 2x00/DMS switch subsystem configuration
83
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