Nortel Contact Center Manager User Manual page 187

August 2007
Trunk Status indicators
From the trunks displayed at the top of the window, you can click a Trunk Status
indicator (shown in green in the previous figure) to select a trunk. The trunk
number is displayed in the upper-right corner of the Trunk Configuration
display. The parameters displayed are for the selected trunk only.
The Trunk Status indicators can appear colored. The following table shows the
possible indicators and their descriptions.
Color
Grey
Green
Yellow
Red
Blue
Orange
When you modify the protocol type, three menus are available, one for each of
the three protocol types that the MG 3200 supports:
Transparent
ISDN
CAS
For each protocol types, the menu changes to include additional parameters
appropriate to the protocol type selected. MPS requires CAS protocol. You must
stop a trunk before you can modify it. To modify all trunks at the same time, you
must stop all trunks to have a modify-all-trunks option.
Contact Center Manager Switch Guide for Communication Server 2x00/DMS
Status Description
Disabled The span is disabled.
Active - OK The trunk is active.
RAI Alarm Remote Alarm Indication (the yellow
alarm).
LOS/LOFS Loss of Signal or Loss of Frame – move the
pointer over the trunk to view the alarm
type.
AIS Alarm Alarm Indication Signal (the blue alarm).
D-Channel Channel Alarm (ISDN only).
Alarm
(ISDN only)
Voice-processing subsystem configuration
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