Nortel Contact Center Manager User Manual page 3

Nortel Contact Center
Contact Center Manager Switch Guide for Communication
Server 2x00/DMS
Publication number:
Product release:
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Copyright © 2007 Nortel Networks. All Rights Reserved.
Information is subject to change without notice. Nortel reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant.
The process of transmitting data and call messaging between the Meridian 1 and Contact Center
Manager is proprietary to Nortel. Any other use of the data and the transmission process is a
violation of the user license unless specifically authorized in writing by Nortel prior to such use.
Violations of the license by alternative usage of any portion of this process or the related hardware
constitutes grounds for an immediate termination of the license and Nortel reserves the right to seek
all allowable remedies for such breach.
*Nortel, Nortel (Logo), the Globemark, DMS, DMS-100, IVR, MAP, Meridian, Meridian 1, and
Symposium are trademarks of Nortel Networks.
CALLPATH is a trademark of Genesys Telecommunications Laboratories, Inc.
CRYSTAL REPORTS is a trademark of Crystal Decisions, Inc.
MICROSOFT, MS-DOS, POWERPOINT, WINDOWS, and WINDOWS NT are trademarks of
Microsoft Corporation.
PCANYWHERE is a trademark of Symantec Corporation.
297-2183-937
6.0
Standard 4.06
August 2007