1. Manuals
  2. Brands
  3. Nortel Manuals
  4. Software
  5. Contact Center Manager
  6. User manual

Nortel Contact Center Manager User Manual page 160

Switch guide for communication server 2x00/dms
Hide thumbs Also See for Contact Center Manager:
Table of Contents

Advertisement

To verify the configuration
WAIT 2
LOG "using DNIS"
QUIT
END IF
WAIT 5
LOG "did not have DNIS"
QUIT
Verifying DNIS configurations
Place a call to the DNIS.
Result: The call queues to the correct skillset.
160
Standard 4.06
Contact Center Manager

Advertisement

Table of Contents
loading

Related Manuals for Nortel Contact Center Manager

Related Products for Nortel Contact Center Manager

Table of Contents