Nortel Contact Center Manager User Manual page 120

Contact Center Manager Server configuration
3 Click the CDNs (Route Points) folder.
Result: The CDNs (Route Points) window appears.
4 In the Name box, type the name of the CDN as you want it to appear in
reports.
5 In the Number box, type the CDN number. This number must match the
number configured on the CS 2x00/DMS switch.
6 Click any other row of the table.
Result: The system adds the CDN, and Not Acquired appears in the Status
column.
7 Select the Acquired? check box in the row that contains the new CDN.
8 Click any other row in the table to acquire the CDN.
Result: The system acquires the CDN, and the status appears in the
Status column.
If necessary, click Refresh Status to view the current status of the
acquisition.
9 Repeat steps 2 to 8 for each CDN that you want to configure and acquire.
To reconfigure a CDN, you must first deacquire the CDN, edit the
configuration parameters, and then reacquire the CDN.
120
Standard 4.06
Contact Center Manager