Nortel Contact Center Manager User Manual page 60

CS 2x00/DMS switch subsystem configuration
To enter and edit data in the tables
If you enter an incorrect parameter in a table, you can change the parameter
without discarding the correctly entered parameters.
Changing a parameter
1 Access the table for which you want to edit the incorrect parameter by
typing table <table name> at the prompt (>), and then press Enter.
2 Type CHA at the prompt, and then press Enter to step through each
parameter in the table.
3 If each parameter is correct, press Enter. If a parameter is incorrect, edit
the parameter, and then press Enter.
4 Continue to press Enter until the prompt appears before the incorrect
parameter.
5 Delete the incorrect parameter, and enter the correct parameter.
6 Type quit, and then press Enter to save the changes.
7 Press Enter to exit the table.
To print data in the tables
You can print data that is configured in the server logon tables. For example, you
can identify, as part of the project management function, information such as
ACDGRP information, recorded announcements (RAN) and music routes, and
thresholds routes. Print a hard copy of this information when you configure the
CS 2x00/DMS switch to reference the information quickly if you intend to
modify the configuration parameters later.
60
Standard 4.06
Contact Center Manager