To Verify The Configuration - Nortel Contact Center Manager User Manual

C h a p t e r 5

To verify the configuration

In this chapter
Overview
Verify that the server can log on to the CS 2x00/DMS switch
Verify ACD groups and subgroups
Verify phoneset configurations
Verify agent configurations
Verify CDN (Route Point) configurations
Verify RAN and music route configurations
Verify DNIS configurations
Verify CDN Landing Pad configurations
Verify DNIS Landing Pad and DNIS Network CDN configurations
Contact Center Manager Switch Guide for Communication Server 2x00/DMS
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