Nortel Contact Center Manager User Manual page 58

CS 2x00/DMS switch subsystem configuration
Configuring logon
The following illustration displays the tables that you must update before you
can log on Contact Center Manager Server to the CS 2x00/DMS switch. This
illustration is an example; data varies depending on the specific conditions of
your contact center.
SCAISSRV
SUBSERV
CTXEVENT13$
ACDEVENT15$
.
.
.
SCAICOMS
LINKSET
BESTAIRTOR1 TCP 50.100.77.65
CUSTENG
CUSTNAME
BESTAIR
BGDATA
BGID
LOCAL 5 $ (CUSTGRP BESTAIR N 10 Y 0 0 ) $
SCAIGRP
SCAIGNAM PASSWORD NETNODID
BESTLOGIN1 BESTPWD
58
SCAIPROF
PROFKEY
BESTAIRTOR1 11
(ROUTING15$)(TPCC15$)(RESOURCE11$)(TPAC13$)
(CALLINIT07$)(SCAI3WC15$)(SCAIMWTI13$)
(DNQUERY07$)(SCAICC09$)(TPQC11$)(ICCM13$)
SCAILNKS (IP address of the server)
CUSTNTWK
CUSTNAME
BESTAIR
OPTIONS
50
PROFILE
(CTXEVENT13$)(ACDEVENT15$)
NETNAME NETCGID
PUBLIC 50$
BGID OPTIONS
LOCAL 5 (LINKSET BESTAIRTOR1)
Standard 4.06
OPTIONS
(CLID OFFNET) (ECM) $
Contact Center Manager
G101335