Sample datafill cross-reference guide
Field name
PRIOPRO
DBG
MAXCQSIZ
MAXWAIT
ACDMIS
POOL
SUBPOOL
ACDVFG
MISOPT
MSQS
DISTRING
OBSWTONE
FRCNGTSV
IDSIZE
212
Field value
0
N
20
1800
Y
ACDPOOL1
ACDSP1
N
$
N
NONE
N
N
4 or 5 (This value refers to the Agent
logon ID length. If you set IDSIZE to
4, you can later change IDSIZE to 5.
If you set IDSIZE to 5, you cannot
later change IDSIZE to 4.)
Standard 4.06
Contact Center Manager