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Using CallPilot Manager to monitor hardware
Event processing
An event is any change in system configuration or operational state. An event is also any action
taken by the system that requires user notification. Events can be as insignificant as a user
logon attempt or as serious as a faulty MPB switching to disabled status.
All events are reported to the fault management server, a subsystem within the CallPilot server.
The fault management server enables the server to listen and respond to its clients. The
interaction is called event processing and is the means by which the server detects hardware
faults.
Alarm notification
Alarms are warnings generated by events. Alarms communicate the same information as
events. However, alarms are reported in the Alarm Monitor instead of the Event Browser, and
are managed differently than events.
When an alarm appears in the Alarm Monitor, you must investigate the problem, isolate it, and
then fix the cause of the problem. When you fix the problem, ensure that the alarm is cleared
from the Alarm Monitor.
Note:
You may be required to clear the alarm manually.
Component dependencies
The status of some components is dependent on the operational status of other components. If
a component fails or is stopped, the dependent components go out of service.
Note:
Based on the CallPilot server type, and the type of switch connected to CallPilot, some of
these components may not appear on your system.
Component
Media Bus
MPB board
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Avaya CallPilot® 703t Server Maintenance and Diagnostics
Dependent components
All MPBs and all multimedia and call channels.
All multimedia and call channels associated with the MPB board.
December 2010
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