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Working with the Channel Monitor
The Channel Monitor shows the status of call channels. The call channels are the connections
between the server and the switch that carry the call signals to CallPilot.
To view or work with call channel states
1. Run CallPilot Manager and log in.
2. In CallPilot Manager, click Maintenance → Channel Monitor.
3. Do one of the following:
4. Click Courtesy Stop, Stop, or Start, as required.
Avaya CallPilot® 703t Server Maintenance and Diagnostics
Result: The Channel Monitor screen appears, showing the channels associated
with each link.
Note:
For an explanation of the channel states, refer to the CallPilot Manager online
Help.
IF you want to stop or start
all of the channels associated with a link check the check box to the left of the
only one or several channels that are
associated with a link
Result: If you clicked Courtesy Stop or Stop, you are asked to confirm the Courtesy
Stop or Stop. Click OK.
The selected channels change to idle or on-duty status, according to the action you
chose.
If the buttons are not available, wait a few seconds for the screen to refresh:
• The Start button is available only when a component is in the idle state.
• The Courtesy Stop and Stop buttons are available only when a component
is in one of the following states: Idle, Active, Remote Alarm, Local Alarms.
Working with the Channel Monitor
THEN
link that you want to stop or start.
Repeat this step for each link.
check the check box for each channel
that you want to stop or start.
December 2010
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