Troubleshooting your Avaya CallPilot® system
To check if multimedia board has failed
1. Check the diagnostic screen that is displayed immediately after you reboot the
2. If the diagnostic or event log information indicates failure of a multimedia board,
3. If the diagnostic or event log information does not indicate failure of a multimedia
34
Avaya CallPilot® 703t Server Maintenance and Diagnostics
system, and view the event logs. For instructions, see
page 36.
replace the card as described in
board, a software failure is the likely cause.
Refer to the Software Administration and Maintenance Guide (NN44200-600) for
instructions on how to reinstall software.
Replacing MPB96 boards
Viewing event logs
on
on page 142.
December 2010