Chapter 5: Monitoring Multimedia Hardware; In This Chapter; Understanding Fault Management; Event Processing - Avaya CallPilot 600r Maintenance And Diagnostics

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Chapter 5: Monitoring multimedia hardware

In this chapter

Understanding fault management

Alarm Monitor
Event Browser
Channel and Multimedia Monitors
The Maintenance screen
Viewing component states
Starting and stopping components
Running integrated diagnostics
Viewing the last diagnostic results
Working with the Multimedia Monitor
Working with the Channel Monitor
Understanding fault management
Fault management is a subsystem within Avaya CallPilot® that detects and notifies you of
potential or real hardware problems with the multimedia hardware. Avaya CallPilot monitors
events in the multimedia hardware and raises an alarm when a fault occurs.

Event processing

An event is any change in system configuration or operational state. An event is also any action
taken by the system that requires user notification such as a faulty MPB96 card switching to
disabled status.
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