Related Manuals for Avaya CallPilot 201i
Summary of Contents for Avaya CallPilot 201i
- Page 1 ® Avaya CallPilot 201i Server Hardware Installation NN44200-301, 01.03 December 2010...
- Page 2 Product provided by Avaya including the selection, arrangement and While reasonable efforts have been made to ensure that the design of the content is owned either by Avaya or its licensors and is information in this document is complete and accurate at the time of protected by copyright and other intellectual property laws including the printing, Avaya assumes no liability for any errors.
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Page 3: Table Of Contents
Contents Chapter 1: Customer service....................9 Getting technical documentation........................9 Getting product training.............................9 Getting help from a distributor or reseller......................9 Getting technical support from the Avaya Web site..................10 Chapter 2: About the 201i server...................11 In this chapter..............................11 201i server description............................11 Introduction..............................11 Customer Documentation Map........................11 Primary components............................14... - Page 4 Meridian 1 I/O panel connections........................35 Avaya server subnet and ELAN subnet requirements..................36 What is next?..............................36 Chapter 4: Installing the 201i server in a large Meridian 1 system........37 in this chapter..............................37 Overview.................................37 Introduction..............................37 Meridian 1 I/O panel connections........................38 Secondary backplane connector........................38 Backplane (tip and ring) cable.........................38...
- Page 5 What is next?..............................70 Installing cables on the back of the Option 11C Mini cabinet................71 Introduction..............................71 What is next?..............................73 Chapter 6: Installing the 201i server in the Avaya Communication Server 1000 system ..............................75 In this chapter..............................75 Communication Server 1000 description......................75 Introduction..............................75 Call Server..............................76...
- Page 6 Selecting the procedure for your switch......................115 To connect the CD-ROM and tape drives to the 201i server (Meridian 1).............116 What is next?..............................121 Connecting the 201i server to the switch, ELAN subnet , and Avaya server subnet........121 Introduction..............................121 What is next?..............................123 Connecting the modem..........................124...
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Page 7: Avaya Callpilot ® 201I Server Hardware Installation December 2010
Introduction..............................126 To complete the installation and start the 201i server...................126 What is next?..............................127 Index............................129 ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 8 ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 9: Chapter 1: Customer Service
Chapter 1: Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go www.avaya.com or go to one of the pages listed in the following sections. Navigation • Getting technical documentation on page 9 •... -
Page 10: Getting Technical Support From The Avaya Web Site
Customer service Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www.avaya.com/support. ® Avaya CallPilot 201i Server Hardware Installation... -
Page 11: Chapter 2: About The 201I Server
201i server description Introduction The 201i server is a flexible multimedia telephony server designed to integrate with Avaya Meridian 1* and Communication Server* 1000 products. The 201i server occupies two slots of a Meridian 1 shelf or Communication Server 1000 Media Gateway or Media Gateway Expansion. - Page 12 Avaya CallPilot Planning and Engineering Guide (NN44200-200) ® Avaya CallPilot Network Planning Guide (NN44200-201) Avaya Communication Server 1000 Converging the Data Network with VoIP Fundamentals (NN43001-260) ® Solution Integration Guide for Avaya Communication Server 1000/CallPilot /NES Contact Center/Telephony Manager (NN49000-300) Installation and Configuration ®...
- Page 13 Customer Documentation Map ® Avaya Communication Server 1000 System and Avaya CallPilot Server Configuration Guide (NN44200-312) Unified Messaging Software Installation ® Avaya CallPilot Desktop Messaging and My CallPilot Installation and Administration Guide (NN44200-305) Administration ® Avaya CallPilot Administrator Guide (NN44200-601) ®...
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Page 14: Primary Components
Two Ethernet controllers on the 201i server motherboard provide Ethernet capability. These controllers provide the network interfaces for both the ELAN subnet and the Avaya server subnet. The connections to these subnets are established by using the multi I/O cable... -
Page 15: Faceplate
39. The following diagram shows the 201i server components:. Faceplate The following diagram shows the 201i server faceplate. The faceplate provides LEDs, MPC card slots, and connectors for peripheral devices: ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 16 Media Gateway Expansion. Keyboard connector The keyboard connector is a standard PS/2 connector and is hot-pluggable. Infrared port For future use. Monitor connector The monitor connector is a standard, high-density, 15-pin female connector. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 17 SCSI connector This connector connects SCSI devices to the 201i server (for example, a CD-ROM or tape drive). Press the button latches to lock or unlock a cable from the connector. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 18: Environmental Specifications
Recommended relative humidity 20% to 55% RH (noncondensing) (RH) Absolute RH 20% to 80% RH (noncondensing) Long-term storage RH 5% to 95% RH [at -40°C (-40°F) to 70°C (158°F) respectively] (noncondensing) ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 19: Network Connectivity
Network connectivity Network connectivity Introduction ® This section shows how Avaya CallPilot and the Meridian 1 or Communication Server 1000 system are integrated into your network. It also describes what is required in the network for correct Avaya CallPilot operation. -
Page 20: Sample Network Setup: Communication Server 1000
About the 201i server Sample network setup: Communication Server 1000 The following diagram shows an example of how the 201i server can be integrated with the Communication Server 1000 system in your network: ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 21: Callpilot Avaya Server Subnet And Elan Subnet Setup
• CLAN: 10/100Base-T Ethernet A built-in Ethernet controller on the 201i server motherboard provides Ethernet connectivity to the Avaya server subnet. The Avaya server subnet provides data connectivity between desktop and web messaging clients, administrative PCs, and the CallPilot server. -
Page 22: Network Requirements
Appropriate networking equipment must be available for both the Avaya server subnet and ELAN subnet. The Avaya server subnet and ELAN subnet must be properly configured for correct CallPilot operation. To ensure correct configuration, Avaya recommends that you consult a network specialist. - Page 23 Meridian 1 switch or Communication Server 1000 system. For more information about the ELAN subnet, see the CallPilot Installation and Configuration Task List. 10/100Base-T (RJ-45) This connector provides a network connection for ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 24: Peripheral Connectivity
EMI if you remove the cabinet cover. The following peripheral devices connect to the 201i server faceplate: • monitor (SVGA) • keyboard • mouse • MPC card (permanent connection) • SCSI cable (permanent connection) ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 25: Monitor, Keyboard, And Mouse
• Option 11C or Option 11C Mini: Installing the NTRH3502 SCSI cable for Option 11C Mini on page 65. • Communication Server 1000: Installing the NTRH3502 SCSI cable for Communication Server 1000 on page 85. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 26: Supported Peripheral Devices
An external modem provides remote access to the 201i server. The modem connects to the RS-232 COM1 connector on the multi I/O cable. Since the modem is an external device, it requires its own AC power source. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 27: 10Base-T Ethernet Hub Or Switch
The mouse connector on the 201i faceplate is a PS/2 connector. If you plan to use a USB mouse with USB-to-PS/2 converter, you must also use the Avaya-supplied 101 mm (4-in) PS/2 extension cable (A0855616). Without the extension cable, the monitor connector partially blocks the mouse connector. - Page 28 About the 201i server ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 29: Chapter 3: Preparing For Installation
A qualified electrician must implement the single-point ground reference as required between the power outlets of the Avaya CallPilot server and the power outlets of the switch. Provide a sufficient number of properly grounded power outlets or power bars for all equipment. -
Page 30: Installation Checklist
Install the intermediate SCSI cable. This cable connects the external CD-ROM or tape drive. • For Meridian 1, you require two cables to complete the connection between the 201i server and the SCSI device: ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 31 Installing the MPCs page 110). Connect the 201i server and devices as follows: Connect the monitor, keyboard, and mouse to the 201i server faceplate (see Installing the monitor, keyboard, and mouse page 113). ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 32: Unpacking And Inspecting The 201I Server
Connect the multi I/O cable to the ELAN and CLAN Ethernet hubs or switches (see Connecting the 201i server to the switch, ELAN subnet , and Avaya server subnet page 121). Note: If more than 3 m (10 ft) of multi I/O cable is required, use the supplied RJ-45 female-to-female gender change jacks to attach additional cable. -
Page 33: To Inspect The 201I Server For Shipping Damage
Is the hard drive and bracket interface secure? See items 6 and 7 in the diagram in section Primary components on page 14. Is the software feature key (dongle) securely seated in its bracket? See 201i server components diagram in section Primary components page 14. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 34: What To Do If Components Are Missing Or Damaged
Preparing for installation What to do if components are missing or damaged THEN you observe any damage contact your Avaya technical support representative. components have become loose secure them. If necessary, refer to the procedures in the CallPilot <server model> Server Maintenance and Diagnostics guide for your server. -
Page 35: Meridian 1 I/O Panel Connections
This connection corresponds to the right slot (when viewing the front of the Meridian 1 switch). For information about slot and rear bulkhead wiring, refer to the Meridian 1 System Installation and Maintenance Guide ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 36: Avaya Server Subnet And Elan Subnet Requirements
The ELAN subnet and the Avaya server subnet must be configured and the appropriate networking equipment must be available. If the Avaya server subnet is to be part of the customer LAN, you need a network specialist to ensure proper configuration. -
Page 37: Chapter 4: Installing The 201I Server In A Large Meridian 1 System
43. For Option 11C Mini, go to Section B: Installing Option 11C Mini cables on page 65. For Communication Server 1000, go to Installing the 201i server in the Avaya Communication Server 1000 system on page 75. ® Avaya CallPilot 201i Server Hardware Installation... -
Page 38: Meridian 1 I/O Panel Connections
Backplane (tip and ring) cable The backplane (tip and ring) cable supplied with the 201i server (NTRH3501) provides 100Base-T Ethernet operation for the Avaya server subnet. This cable offers more network throughput than the cable that is already installed on the Meridian 1. -
Page 39: Scsi Cables
201i server in a slot. This label serves as a reminder to move the secondary backplane connector to the Meridian 1 position, if required, before installing the 201i server into the slot. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 40: Secondary Backplane Connector Description
Two pairs of screw holes are provided for connecting the secondary backplane connector to the 201i server stiffening cage. The outside pair provides the Meridian 1 spacing. The inside pair provides the Option 11C or Option 11C Mini spacing. See the following diagram: ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 41: Required Equipment
3. Loosen the middle screw, and then align the outside pair of screw holes on the bracket with the matching pair on the stiffening cage. 4. Replace and alternately tighten all screws until the connector is evenly and securely fastened. See the following diagram: ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 42 Installing the 201i server in a large Meridian 1 system 5. Replace the pin connector so the pins protrude through both connectors. Ensure that the connectors are correctly aligned as shown in the diagram below. Caution: Risk of equipment damage ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 43: What Is Next
Installing the 201i server in the large Meridian 1 switch Introduction The 201i server occupies two slots. You can install the 201i server in slots 0 through 14. Ensure that both slots have electrical backplane connectivity. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 44: What Is Next
You must remove the Meridian 1 backplane (tip and ring) cables that are associated with the slots occupied by the 201i server so that you can install the following cables: • NTRH3501 backplane (tip and ring) cable ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 45: Before You Begin
To remove the backplane cables 1. Remove the I/O panel cover from the rear of the Meridian 1 switch. 2. Remove the protective plate from the rear of the Meridian 1 switch. ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 46 Store the cable, I/O filter assembly, and mounting hardware for this cable with your Meridian 1 spares. You will not use them with the 201i server. The following diagram shows an example using slots 3 and 4: ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 47: What Is Next
What is next? What is next? Continue with Installing the NTRH3501 backplane cable on page 48. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 48: Installing The Ntrh3501 Backplane Cable
You must connect the backplane (tip and ring) cable supplied with the 201i server (NTRH3501) for 100Base-T Ethernet operation to the Avaya server subnet. This cable offers more network throughput than the cable you just removed from the Meridian 1. -
Page 49: Before You Begin
Use tie wraps to secure the cables in their original positions. c. Connect the 50-pin amphenol connector on the multi I/O cable (NTRH0912) to the NTRH3501 backplane cable connector on the I/O panel. See the following diagram: ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 50: What Is Next
Installing the 201i server in a large Meridian 1 system What is next? Continue with Installing the SCSI cables for Meridian 1 on page 51. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 51: Installing The Scsi Cables For Meridian 1
The connector on the intermediate SCSI cable that attaches to the 201i server faceplate is a low-profile right-angle connector. This allows the cable to be attached with the Meridian 1 cabinet cover on. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 52: What The Completed Installation Looks Like
The following diagram shows how the intermediate SCSI cable, CD-ROM drive, and tape drive are connected to the Meridian 1. In this diagram, the CD-ROM drive is the first device. The tape drive is the last device. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 53: Before You Begin
2. Leave the low-profile right-angle SCSI connector hanging for now. You will connect it later to the 201i server faceplate. Note: The following diagram shows what the connection looks like after the cable is connected: ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 54 4. Attach the NTRH1408 cable to the inside of the I/O panel slot associated with the 201i server right slot. 5. Connect the NTRH1410 cable to the NTRH1408 cable connector on the I/O panel. See the following diagram: ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 55: What Is Next
9. Power up the shelf. What is next? Prepare the modem, CD-ROM drive, and tape drive for connection to the 201i server. For instructions, see Preparing peripheral devices on page 95. ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 56 Installing the 201i server in a large Meridian 1 system ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 57: Chapter 5: Installing The 201I Server In An Option 11C Or Option 11C Mini
Option 11C Mini A pair of consecutive slots in any cabinet Note: You cannot install the 201i server in slots 0 or 4, because these slots are dedicated to other cards. ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 58 2. Ensure that no cables are connected to the slots in which you are installing the 201i server. 3. Open the lock latches at the top and bottom of the 201i server faceplate. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 59 Do not push the 201i server into place against the backplane until you are ready to observe the startup cycle. The 201i server receives power and starts as soon as the 201i server makes contact with the switch backplane. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 60: What Is Next
The connector on the NTRH1407 cable that attaches to the 201i server faceplate is a low- profile right-angle connector. This allows the SCSI device to be permanently connected to the 201i server with the Option 11C cabinet cover on. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 61: What The Completed Installation Looks Like
The following diagram shows how the intermediate SCSI cable, CD-ROM drive, and tape drive are connected to the Option 11C. The CD-ROM drive is the first device. The tape drive is the last device. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 62: Before You Begin
Below the card cage, temporarily remove the hardware that secures cable connections to the Option 11C. b. Temporarily remove any cabling that may interfere with the installation of the intermediate SCSI cable bracket assembly. ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 63 When routing the SCSI cable through the card cage, ensure the second cable ferrite is placed halfway through the opening. 3. Connect the grounding braid on the intermediate SCSI cable to the card cage, and tighten the screw. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 64: What Is Next
6. Restore any services that you took out of service in step on page 62. What is next? Prepare the modem, CD-ROM drive, and tape drive for connection to the 201i server. For instructions, see Preparing peripheral devices on page 95. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 65: Section B: Installing Option 11C Mini Cables
The following diagram shows how the intermediate SCSI cable, CD-ROM drive, and tape drive are connected to the Option 11C Mini. In the diagram, the CD-ROM drive is the first device. The tape drive is the last device. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 66: Before You Begin
Risk of equipment damage You must power off the 201i server before connecting or disconnecting SCSI cables. If your Option 11C Mini is equipped with a Fiber Routing Guide, temporarily remove ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 67 For detailed instructions, refer to the Option 11C and Option 11C Mini Expansion Guide See the following diagram: 2. Remove the inner SCSI bracket from the inside of the cabinet. See the following diagram: ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 68 4. Connect the low-profile right-angle SCSI connector on the NTRH3502 cable to the SCSI connector on the 201i server faceplate. 5. Fasten the SCSI cable drain wire to the top screw that previously held the inner SCSI bracket in place. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 69 Figure 2: SCSI cable installation to accommodate the Fiber Routing Guide 6. If required, reinstall the Fiber Routing Guide. Note: For detailed instructions, refer to the Option 11C and Option 11C Mini Expansion Guide See the following diagram: ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 70: What Is Next
Installing the 201i server in an Option 11C or Option 11C Mini 7. Replace the cabinet cover. What is next? Continue with Installing cables on the back of the Option 11C Mini cabinet on page 71. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 71: Installing Cables On The Back Of The Option 11C Mini Cabinet
Option 11C Mini cabinet. c. Secure the connection by tightening the retaining screw and Velcro fastening strap of the connector. The following diagram shows how to secure the multi I/O cable connection: ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 72 3. Attach the multi I/O cable drain wire to a screw on the cabinet. See the diagram in step on page 72. 4. Connect the power cord to the Option 11C Mini cabinet. See the following diagram: ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 73: What Is Next
What is next? What is next? Prepare the modem, CD-ROM drive, and tape drive for connection to the 201i server. For instructions, see Preparing peripheral devices on page 95. ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 74 Installing the 201i server in an Option 11C or Option 11C Mini ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 75: Chapter 6: Installing The 201I Server In The Avaya Communication Server 1000 System
Chapter 6: Installing the 201i server in the Avaya Communication Server 1000 system In this chapter Communication Server 1000 description on page 75 Removing the Media Gateway or Media Gateway Expansion cover on page 80 Installing the 201i server on page 82... -
Page 76: Call Server
Installing the 201i server in the Avaya Communication Server 1000 system Call Server The Call Server provides telephony services and call processing. It supports up to four Media Gateways and four Media Gateway Expansions when the Small System Controller (SSC) card inside the unit is fully populated with two dual-port 100BaseT daughterboards. -
Page 77: Media Gateway And Media Gateway Expansion
Media Gateway and Media Gateway Expansion The Media Gateway and Media Gateway Expansion provide the interface for analog or digital trunks, i2004 Internet telephones, analog telephones, and applications such as Avaya CallPilot. A Media Gateway Expansion can be connected to the Media Gateway to increase system capacity. - Page 78 Installing the 201i server in the Avaya Communication Server 1000 system Connector Media Media Gateway Gateway Expansion Four 50-pin amphenol connectors that interface with the cross-connect terminal. The CallPilot 201i server multi I/O cable must be connected to the connector that is associated with the first slot that the 201i server occupies.
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Page 79: Communication Server 1000 Software
You can use Optivity Telephony Manager to configure, control, and manage your Communication Server 1000 system. Optivity Telephony Manager operates on a platform that is compatible with a standard Windows PC. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 80: Communication Server 1000 Documentation
Installing the 201i server in the Avaya Communication Server 1000 system Refer to the Optivity Telephony Manager documentation for information about the Optivity Telephony Manager application, its requirements, and how to install it. Communication Server 1000 documentation If you need to refer to the following Communication Server 1000 technical documents, they... - Page 81 (approximately 2 cm [0.75 in.]) until the inside tab has cleared the catch. c. Grasp the bezel by both sides and carefully pull it straight away from the Media Gateway or Media Gateway Expansion. 2. Remove the inside front cover plate as follows: ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 82: What Is Next
Installing the 201i server in the Avaya Communication Server 1000 system a. Use a screwdriver to loosen each screw on the top of the inside front cover plate by three turns. Important: Do not remove the screws. b. Apply pressure and slide the inside front cover plate upward to the left until the screw holes are aligned with the screw heads. -
Page 83: Before You Begin
Before you begin Before you begin Determine which pair of consecutive slots are to contain the 201i server. The following table identifies the Media Gateway and Media Gateway Expansion slots into which the CallPilot 201i server can be installed: Unit... -
Page 84: What Is Next
Installing the 201i server in the Avaya Communication Server 1000 system Important: Do not push the 201i server into place against the backplane until you are ready to observe the startup cycle. If the Media Gateway or Media Gateway Expansion is connected to a power source, the 201i server receives power as soon as it makes contact with the backplane. -
Page 85: Installing The Ntrh3502 Scsi Cable For Communication Server 1000
The following diagram shows how the intermediate SCSI cable, CD-ROM drive, and tape drive are connected to the 201i server. The CD-ROM drive is the first device. The tape drive is the last device: ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 86: Before You Begin
Installing the 201i server in the Avaya Communication Server 1000 system Note: Alternate connection scenarios are supported, but are not depicted in this guide. If you want to use a connection scenario that is not described in this guide, ensure that you use appropriate cabling for each device. - Page 87 Ensure that the tabs on the bottom and right side of the inside front cover plate are positioned inside the Media Gateway or Media Gateway Expansion. 6. Replace the front bezel. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 88: What Is Next
Installing the 201i server in the Avaya Communication Server 1000 system For instructions, see the appropriate procedure in Replacing the Media Gateway or Media Gateway Expansion cover on page 88. What is next? Continue with Connecting cables to the Communication Server 1000 system on page 91. - Page 89 To replace the front bezel Warning: Risk of eye injury Avaya recommends that you operate the Media Gateway and Media Gateway Expansion with their front bezels installed. When the blue LEDs inside these units are lit, they are very bright.
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Page 90: What Is Next
Installing the 201i server in the Avaya Communication Server 1000 system Align the two posts and the locking tab on the rear of the front bezel with the slots on the inside front cover plate. 2. Push the bezel toward the Media Gateway or Media Gateway Expansion until it snaps into place. -
Page 91: Connecting Cables To The Communication Server 1000 System
The following items are connected to the back of the Media Gateway or Media Gateway Expansion: • multi I/O cable (NTRH0912) This cable establishes the connection to the modem, ELAN subnet , and Avaya server subnet. • Media Gateway or Media Gateway Expansion power cord with two ferrites You must connect the multi I/O cable first before connecting the power cord, because the power cord routes above the multi I/O cable connection. - Page 92 Installing the 201i server in the Avaya Communication Server 1000 system 3. Attach the multi I/O cable drain wire to a screw on the Media Gateway or Media Gateway Expansion. See the diagram in step on page 92. 4. Connect the power cord to the Media Gateway or Media Gateway Expansion.
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Page 93: What Is Next
What is next? What is next? Prepare the modem, CD-ROM drive, and tape drive for connection to the 201i server. For instructions, see Preparing peripheral devices on page 95. ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 94 Installing the 201i server in the Avaya Communication Server 1000 system ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 95: Chapter 7: Preparing Peripheral Devices
CD-ROM drive is an external device, it requires its own AC power source. You can use an external SCSI tape drive to back up and restore data. Since the tape drive is an external device, it also requires its own AC power source. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 96: Dip Switches, Scsi Id, And Scsi Device Termination Settings
Setting the modem DIP switches Introduction Set the modem DIP switches to their default settings. This section describes how to set the modem DIP switches if they have been changed from the default settings. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 97: To Set The Modem Dip Switches
Carrier Detect (CD) override • OFF: Modem sends CD signal when it connects with another modem; drops CD on disconnect • ON: CD is always ON (override) Power-on and ATZ reset software defaults ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 98: Setting The Cd-Rom Drive Scsi Id And Dip Switches
The SCSI ID setting is located on the back of the CD-ROM drive. (See the diagram that follows.) To change the SCSI ID, use the blade of a screwdriver to rotate the SCSI ID dial arrow to 3. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 99: To Set The Cd-Rom Drive Dip Switches
If this switch is set to ON, the eject button on the CD-ROM drive is disabled. To eject the CD-ROM from the drive, a software eject command must be sent over the SCSI bus. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 100: What Is Next
To change the SCSI ID, use the blade of a screwdriver to press either the plus (+) or minus (-) button on the SCSI ID switch. Set the SCSI ID to 5. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 101: Setting Scsi Device Termination
However, because the Tandberg SLR5 tape drive is already internally terminated at the factory, Avaya recommends that you connect the tape drive as the last device. The following diagrams show the supported daisy chain and SCSI cable connections for your switch. -
Page 102: Meridian 1
For more information about the cabling requirements, see one of the following: • Installing the intermediate SCSI cable for Option 11C on page 60 • Installing the NTRH3502 SCSI cable for Option 11C Mini on page 65 ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 103: Communication Server 1000
Communication Server 1000 Communication Server 1000 For more information about the cabling requirements, see Installing the NTRH3502 SCSI cable for Communication Server 1000 on page 85. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 104: To Set Device Termination
DIP switch 2 on the back of the CD-ROM drive (the tape drive is the last device) to OFF. The tape drive is internally terminated. External termination is not required. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 105: What Is Next
What is next? What is next? Complete the 201i server installation in the switch. See Connecting peripheral devices to the 201i server on page 107. ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 106 Preparing peripheral devices ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 107: Chapter 8: Connecting Peripheral Devices To The 201I Server
Installing the monitor, keyboard, and mouse on page 113 Connecting the CD-ROM and tape drives on page 114 Connecting the 201i server to the switch, ELAN subnet , and Avaya server subnet on page Connecting the modem on page 124... -
Page 108: Connecting Peripheral Devices
Once you have successfully started and configured the 201i server, remove the monitor, keyboard, and mouse. For day-to-day administration, use a web browser on a PC that is connected to the ELAN subnet or Avaya server subnet. ® Avaya CallPilot... -
Page 109: Modem
• you want to administer the 201i server from a remote location that does not have access to the Avaya server subnet. • you need assistance from Avaya technical support. 201i server faceplate and peripheral device connectors The following diagram identifies the peripheral device connectors and slots on the 201i server faceplate: ®... -
Page 110: Starting The 201I Server
100 • Setting SCSI device termination on page 101 Installing the MPCs Introduction Two MPCs are preinstalled at the factory. This section describes how to install additional cards, if required. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 111: Correct Card Insertion
• facing up if the 201i server is lying horizontally on a flat surface, with the top lock latch on the left • facing to the right if the 201i server is inserted into the 201i shelf (see the following diagram) ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 112: What Is Next
Note: Populate MPC slots in numerical order as listed on the 201i server faceplate. What is next? Continue with Installing the monitor, keyboard, and mouse on page 113. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 113: Installing The Monitor, Keyboard, And Mouse
Once you have successfully started and configured the 201i server, remove the monitor, keyboard, and mouse. For day-to-day administration, use a web browser on a PC that is connected to the ELAN subnet or Avaya server subnet. Hardware requirement... -
Page 114: What Is Next
Connecting the CD-ROM and tape drives on page 114. Connecting the CD-ROM and tape drives Introduction You can connect the CD-ROM, tape drive, or both to the intermediate SCSI cable that you installed earlier. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 115: Before You Begin
To connect the CD-ROM and tape drives to the 201i server (Meridian 1) on page 116. Option 11C Mini #unique_195/OptionelevencMini on page 118. Communication Server 1000 #unique_195/CS1000 on page 120. ® Avaya CallPilot 201i Server Hardware Installation December 2010... -
Page 116: To Connect The Cd-Rom And Tape Drives To The 201I Server (Meridian 1)
4. Connect an additional device in a daisy chain, if required, using either the SCSI cable supplied with the device or an NTRH3502 cable. The following diagram shows cable connections, where the CD-ROM is the first device: ® Avaya CallPilot 201i Server Hardware Installation December 2010... - Page 117 Attach the A0769312 SCSI adapter to the tape drive. b. Connect the NTRH3502 SCSI cable from the adapter to the SCSI connector that is located on the intermediate SCSI cable bracket assembly (NTRH1407) on the Option 11C. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 118 1. Connect the first SCSI device. 2. Follow instructions below. IF the first device is the THEN CD-ROM drive do the following: a. Attach the A0769312 SCSI adapter to the CD-ROM drive. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 119 SCSI device. 5. Connect the power cord for each device. 6. Power up the devices. 7. Continue with What is next? on page 121. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 120 Alternate SCSI device connection scenarios are supported, but are not depicted in this guide. If you want to use a connection scenario that is not described in this guide, ensure that you use appropriate cabling for each SCSI device. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 121: What Is Next
Connecting the 201i server to the switch, ELAN subnet , and Avaya server subnet Introduction The Avaya server subnet and ELAN subnet connections are established by using the 201i server multi I/O cable. Important: For important considerations about using the ELAN in your network, see the CallPilot Installation and Configuration Task List. - Page 122 • Option 11C or Meridian 1 to the nearest backplane grounding bolt on the switch The following diagram shows drain wire connection on the Option 11C. • Option 11C Mini or Communication Server 1000 to a screw on the back of the cabinet ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 123: What Is Next
3. Connect the connector on the multi I/O cable that is labeled as ELAN to the switch network hub or switch. 4. If Avaya server subnet is required, connect the connector on the multi I/O cable that is labeled as CLAN to the CLAN 10- or 100Base-T-compliant network hub or switch. -
Page 124: Connecting The Modem
• you want to administer the 201i server from a remote location that does not have access to the Avaya server subnet. • you need assistance from Avaya technical support. Required equipment To install the modem, you need the following items: •... - Page 125 Ensure that the modem is receiving power by checking that at least one LED on its front panel is lit. 7. Place the modem in an area where it cannot be accidentally damaged or where people cannot trip over attached cords. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 126: What Is Next
To complete the installation of the 201i server, lock the 201i into position. The server starts up automatically. Important: When connecting the optional Avaya server subnet, do not power up unless your antivirus programs and Avaya security updates are installed first. To complete the installation and start the 201i server Note: Ensure that the switch in which the 201i is installed is powered on. -
Page 127: What Is Next
Maintenance and Diagnostics guide for your server for troubleshooting instructions. What is next? ® Proceed with the Avaya CallPilot <switch model> and Avaya CallPilot Server Configuration guide for your switch and server to connect and configure the server and switch. ® Avaya CallPilot... - Page 128 Connecting peripheral devices to the 201i server ® Avaya CallPilot 201i Server Hardware Installation December 2010...
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Page 129: Index
CD-ROM drive and settings ....bracket assembly, installing ......tape drive and settings ......connections, establishing ......telephony equipment and their services ....installing ............Avaya server subnet Option 11C Mini ........requirements ..........installing ........... cabling, SCSI devices Communication Server 1000 ...... - Page 130 Communication Server 1000 ....... keyboard .............. Meridian 1 ............ modem ..............Option 11C ........... monitor ..............Option 11C Mini ........... mouse ..............keyboard ............. tape drive ............. modem ............... devices, SCSI ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 131 (HEX) display ........Communication Server 1000 ....humidity, 201i server ..........large Meridian 1 systems ....... Option 11C ..........Option 11C Mini ........secondary backplane connector ......IDs, setting SCSI ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 132 Communication Server 1000 ......hard drive ............. large Meridian 1 system ......MPC status ............Option 11C ........... power status ............Option 11C Mini ..........SCSI drive ............lock latches ..............network Meridian 1 ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 133 Option 11C Mini ........... CD-ROM drive ............. installation, attention ......Ethernet hub ............supported ............. keyboard .............. SCSI drive LED ............modem ..............SCSI IDs, setting monitor ..............CD-ROM drive ............. ® Avaya CallPilot 201i Server Hardware Installation December 2010...
- Page 134 DIP switches ........... removing from Meridian 1 ........SCSI IDs training ................. CD-ROM ............tape drive ............. single-point ground ............. slot configuration, Communication Server 1000 ..warning, working with the switch backplane ....® Avaya CallPilot 201i Server Hardware Installation December 2010...