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Full data backup
Important:
As an extra precaution, Avaya recommends that a full system backup be performed PRIOR
to performing a RAID-split. For more information on system backups, refer to the CallPilot
Manager online Help.
To split the RAID
Important:
Because the 703t has only one physical drive per channel, the RAID splitting can be done
using the Windows MegaRAID console without risk of CallPilot database corruption.
1. To load the MegaRAID console, click Start → Programs → Power Console Plus →
2. Click OK.
3. Ensure all drives are in ONLINE state (marked GREEN).
4. In the Physical Devices section, right-click the Channel-2 hard disk drive. Example:
5. Select Tools → Fail Drive from the pop-up menu.
6. Ignore the warning and click OK. The drive status will change to FAILED and the
Important:
The alarm can be silenced, but under no circumstances should it be disabled. Select Adapter
→ Alarm Control → Silence Alarm.
Avaya CallPilot® 703t Server Maintenance and Diagnostics
Launch Client.
Note:
Ensure that Access Mode → Full Access is selected.
Result: Result: the MegaRAID Power Console Plus window appears.
Channel-2 (0) A1-2-Onln.
Result: A message appears advising that marking the Online drive Failed results in
changes.
color of the icon will change to RED. Example: Channel-2 (0) A1-2-Failed.
Result: The audible alarm should start beeping.
Full data backup
December 2010
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