Running Integrated Diagnostics - Avaya CallPilot 703t Maintenance And Diagnostics

Using CallPilot Manager to monitor hardware
3. Click the plus sign (+) beside the CallPilot server to expand the component tree.
4. Continue clicking the plus sign (+) until the component with which you want to work is
5. Click the hardware component that you want to start or stop.
6. Scroll down to the Maintenance section.
7. Click Courtesy Stop, Stop, or Start as required.
Button
Start
Courtesy Stop
Stop

Running integrated diagnostics

Run diagnostic tests from the Diagnostics section on the Maintenance screen in the following
circumstances:
• You want to ensure that a component is operating properly after installing or reinstalling it.
• The CallPilot server has trouble processing incoming calls, and you hope that diagnostic
results can tell you why.
Problems include static, dropped calls, and cross talk (hearing another conversation).
68 Avaya CallPilot® 703t Server Maintenance and Diagnostics
visible.
Result: The Maintenance screen refreshes to show details about the component.
If the selected component is out of service, click this button to put it into
service.
Click this button to take the selected component out of service. CallPilot
waits for the call to be completed before disabling the component.
Important:
If you are courtesy stopping all components (that is, you are taking the
entire system down), ensure that you inform all administrators,
desktop messaging users, and web messaging users so that they can
log off their sessions before you proceed.
The system asks you to confirm the Courtesy stop. If you click OK, the
component is put out of service after all calls are finished.
Click this button to take the selected component out of service
immediately. All calls that are in progress are disconnected immediately.
Important:
If you are stopping all components (that is, you are taking the entire
system down), ensure that you inform all administrators, desktop
messaging users, and web messaging users so that they can log off
their sessions before you proceed.
Description
December 2010